Ryan never showed up for our phone call. I'm glad though, because it gave me a chance to read a little more about how hard it is to cancel your account because there's no one to get a hold of. Seems... Toon meer
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Lees wat reviewers zeggen
Managing cash when selling on Amazon can be difficult. There are times when a two-week pay period is a challenge. Payability allows you to access your money quicker if needed, and with their new Vis... Toon meer
Payability is the best choice for Amazon sellers. Payability is the only way for sellers to sell on Amazon effectively. I couldn't imagine doing business on Amazon without payability giving me my m... Toon meer
Great experience so far, as an international seller we constantly have funds stuck in reserve, so payability has provided a great solution to our cash flow. Nice to see some funds coming on a daily ba... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.
Contactgegevens
61 Broadway, Suite 1115, 10006, New York, Verenigde Staten
- 646-494-8675
- sales@payability.com
- www.payability.com
4,1
Goed
475 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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This is an awesome funding source
This is an awesome funding source! My onboarding specialist Christopher Ortiz was knowledgeable and proficient in this process and made this a seamless transition to get me funded the same day for my e-commerce business. I would definitely recommend Payability to anyone who is looking to take their e-commerce business to the next level.
22 juni 2022
Review zonder uitnodiging
Awesome service and a huge thanks to…
Awesome service and a huge thanks to Chris for making the onboarding process easy and seamless. Highly recommended!
11 juni 2022
Review zonder uitnodiging
Payability is everything I could have…
Payability is everything I could have hoped for. They get my money from Amazon daily, even the money held in reserve. They are fast, friendly, and very professional
11 juni 2022
Expert service
7 juni 2022
It really helps to manage your expenses
3 juni 2022
ayuda a crecer financieramente de formas mas rapida.
tengo poco tiempo, pero las 5 estrellas es porque con la ayuda de payability he bajado mis deudas reduciendo el pago de intereses en mis tarjetas y teniendo acceso al dinero de manera inmediata me ayuda a crecer financieramente.
2 juni 2022
I never understood the charges the fees…
I never understood the charges the fees are very shady they said one thing then it does not add up . Just confusing
20 mei 2022
Antwoord van Payability
Hi Leandro,
I tried to reach out to you directly several times since you left this feedback regarding the Payability fee structure however I have not heard back from you. I am confident if we are able to touch base and go over your account in detail I can clear up anything on your account that is confusing to you. You can reach me directly at megann@payability.com and we can set up a date and time that works best for you to go over your account.
Looking forward to hearing from you soon!
Best,
Megan
Head of Customer Experience
Great customer service
Great customer service. Their customer service reps are always knowledgeable and quick to reply. Thank you!
16 mei 2022
Review zonder uitnodiging
Top tier service!
I can't express enough how amazing and easy this process has been!
Thank you and we will continue to be customers!
14 mei 2022
Review zonder uitnodiging
Payability was the best business decision I’ve ever made.
First off I’ve been on payability for around 4 months now and it has literally changed my personal and business finances in every positive way possible which is KEY to growing my business. I got suspended because I downgraded my amazon account to individual because Amazon mx and amazon ca were somehow putting my listings on their site and charging me ridiculous amounts of money and I didn’t get a single sale from any of the 2 listings on mx and 1 on
ca. Just for example mx charged me around $200 in $26.82 increments and they were charging me every 48 hours. I caught it, called 20 amazon customer service workers at least and not one could help me get my money back or make it to where mx or ca could never do this again so I downgraded and it reset my user permissions and everything on Amazon almost. Me and (Megan Nelson) worked for 3 days to figure it all out and get me back on payability and she was amazingly helpful and patient. The best customer service person I’ve ever dealt with and it’s not even close. I’m sorry if you get swamped with requests for you after people read this but you were seriously wonderful and I wouldn’t have figured all this out without you. IN CONCLUSION, PAYABILITY AND THEIR CUSTOMER SERVICE ARE TOP NOTCH AND I HIGHLY RECOMMEND THEM. Also don’t downgrade your amazon account from professional to individual without talking to payability first because IT WILL 100% RESET YOUR USER PERMISSIONS AND THEY’LL HAVE TO SUSPEND YOU THINKING YOU DON’T WANT TO PAY THEM BACK haha.
12 mei 2022
Coming to defend
Coming to defend. I just read a review by a person that never was approved and just based the review on other bad reviews he/she had found.
I’m with Payability since 2/22 and couldn’t have survived the Amazon spring rush this year without it. I purchase my inventory pretty much daily from local sources and have no credit accounts with any of them, also need to restock shipping supplies weekly.
After I received the credit card supplied by Payability, no more need for money transfer.
The numbers provided are at first a little confusing but eventually I caught on to it. A direct connection to quickbooks would be helpful and it took some doing to import the provided file exports.
All in all I am a very happy customer,
The daily cash flow is more real than last year’s biweekly Amazon’s money surges with inevitable disappointments when the outstanding bills became due.
23 april 2022
Review zonder uitnodiging
It’s not that informative on the funds…
It’s not that informative on the funds and balance taken and fees. The app is nothing but basic. It’s scary letting the site get 100% access to everything on your FBA account even though they say they won’t do anything. I wish the person that signs you up was helpful at all times. The person that signs you up texts you constantly but after it’s done they don’t seem to care to help much afterwards and you get told to contact someone else. It’s half ass customer service and it’s tough letting someone mess with your money and get the dissatisfaction.
23 april 2022
Antwoord van Payability
Hi Meryl,
Thank you for taking the time to submit your feedback. I will pass along each observation to the appropriate team here at Payability.
Addressing your first concern, our Payability app currently offers the basic information you would need to do a quick check on your Payability account while on the go. That said, you are totally right, it could certainly be more robust to include all of the functionality that is included on the web browser. We will work to update our application as soon as possible!
In regards to your concerns surrounding marketplace access, we understand how it can be worrisome to provide a business viewing access to your store. Since Payability is providing you financing and we do all of our underwriting within the marketplace we're reviewing, we need to be able to understand who we're working with and the overall health of the account. Things like advertising spend, Amazon loans, etc are important to us because we need to know what funds are being paid to Amazon from what we advance to you. In the agreement, it states we'll never make any changes or edits to your account so you're completely protected there.
As the Manager of the Customer Experience Team here, I take the feedback regarding your interactions with our Sales and Support Teams here extremely seriously and want to address these concerns directly. I would love the opportunity to speak with you so you can provide me with more details as to where we may have gone wrong and how I can make it right! I left you a voicemail and emailed you this week to set up time to speak. I am confident that if we can go over your account together, and your concerns in detail, you will feel a lot more comfortable moving forward with using our services. Feel free to email me directly as well, megann@payability.com.
Looking forward to hearing from you soon!
Best,
Megan
Head of Customer Experience
Great customer service
18 april 2022
Payability is benefiting small businesses
Payability is benefiting small businesses with their service, the fees are not the best but it is hassle free access
15 april 2022
Very simple
Very simple, safe and convenient access to much needed cash flow, when running a scalable E-commerce business. A must have..
15 april 2022
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