PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are respo... Toon meer
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Lees wat reviewers zeggen
At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your... Toon meer
First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied wit... Toon meer
The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make paymen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.
Contactgegevens
650 California Street, 12th fl., 94108, San Francisco, Verenigde Staten
- marketing_tp@affirm.com
- www.paybright.com
4,4
Uitstekend
9K reviews
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It was fast and easy..
7 mei 2023
You can’t bet the interest rate
7 mei 2023
Credit card glitch - country of origin
The transaction was very smooth. Would have given 5 stars except that it would not accept my preferred credit card and kept telling me they did not accept US credit cards even though I was using a CIBC Mastercard.
6 mei 2023
It was very easy and hassle-free
5 mei 2023
Easy and fast approval
5 mei 2023
I do not speak english
5 mei 2023
I had ordered the wrong phone on apple
I had ordered the wrong phone on apple, when I called the customer service eat pay bright, the guy on the phone was so rude, basically said my fault and still had to pay the loan and extra charges - the manager at the apple store spoke with him and also told him to help more- he said the call volume was high and to call back, not again will I use pay bright! and warned others, no help, no support- thank goodness for apple, they reversed things on their side.
5 mei 2023
Antwoord van PayBright
Hi there. We are always looking to improve the experience for our users. If there is anything specific we can look into, please contact us at customercare@affirm.com. -JS, Customer Care
excellent and very fast
4 mei 2023
Disappointed
I have purchased a few products through PayBright before and have had no issues.
However when I tried to purchase a pair of shoes through Foot Locker for my daughter, the order would not process due to stock issues in her size. The order was never completed & was never confirmed to PayBright. Yet I have since had 2 payments for a non existent order deducted from my bank account.
I contacted Footlocker who confirmed there was no order to cancel & then contacted PayBright. Paybright themselves confirmed through Footlocker that there was no order and yet here we are 3 wks later, my money has not been refunded and they continue to take payments from my bank knowing full well there was never an order placed with this merchant to begin with.
I continue to get the run around when I contact their customer service. They keep telling me its been "escalated" to their technical team for investigation. WHY does this still need to be investigated further? The merchant has already confirmed there WAS NO ORDER. And fully knowing that, are STILL taking money from me? Make it make sense!
If my money is not refunded to me soon, and payments continue to be debited from my bank, I will contact the Better Business Bureau.
Reply: THERE WAS NO ORDER!! How can a merchant refund money PAYBRIGHT took??
29 april 2023
Review zonder uitnodiging
Antwoord van PayBright
Apologies for any inconvenience. It's important to point out that we only handle the financial side of the purchase. The merchant is usually the expert on returns, cancellations, missing orders, and damaged or defective items within their policy. You're welcome to open a dispute online here: https://helpcenter.affirm.ca/s/article/dispute-a-purchase-ca?language=en_US
Very easy to make a claim and the date…
Very easy to make a claim and the date payment is clear
Merci
2 mei 2023
Super simple to set up an account and…
Super simple to set up an account and quick! Thanks for this fabulous option with our purchase No fees, no interest & automatic withdrawals so don’t have to worry about missing a payment
1 mei 2023
Too fast and professional service
1 mei 2023
Highly recommended
I bought a phone and watch. Tje process was so simple and easy. I highly recommend it
30 april 2023
I wanted to change my boy's bed but I…
I wanted to change my boy's bed but I didn't have the money right away for everything. In payment per month I no longer have the means to repay.
29 april 2023
Easy apply and very fast approval
29 april 2023
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