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Payment Assist Reviews 

10.980
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quick and easy just a few questions to answer, although the small print (extremely small on a mobile phone) was difficult to read. overall it was a good experience and first payment was made.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was a very quick and easy transaction. What I particularly liked about it was that it literally took me less than a couple of minutes to do and all on my phone. I was able to do it at work, all ver... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. Autofinanciering en -lening bedrijf

Geschreven door het bedrijf

At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(10.980)

1.910 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

Payment Assist made checkout quick and easy . Just a few taps and it's complete . I needed to call their customer service team .. and again .. great service .
Excellent communication , information and help after checkout . Highly recommended.

6 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Catherine,

What a fantastic review, thank you. We're delighted to hear Payment Assist made your checkout so quick and easy, with everything completed in just a few taps.

It's especially great to know that when you needed to speak with our customer service team, the same level of service continued after checkout. Providing clear information, helpful support and excellent communication throughout the whole experience is incredibly important to us.

Thank you for your recommendation and for taking the time to share such positive feedback. It means a lot to the whole team.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Quick

Quick, reliable and excellent services. Thank you and appreciate it.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Blaze,

It's wonderful to hear you found Payment Assist quick, reliable and that the service met your expectations. Consistency and efficiency are really important to us, so feedback like yours is always fantastic to receive.

Thank you for your kind words and for taking the time to share your experience. We really appreciate your support.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very happy with the service,quick

Very happy with the service,quick, reliable and would recommend to family and friends.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Hugh,

A smooth and straightforward experience is exactly what we want for our customers, so it's fantastic to hear everything worked so well for you. We're especially pleased you found our website easy to navigate and that the whole transaction was handled efficiently from start to finish.

Thank you for taking the time to share your experience. Your feedback is greatly appreciated.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Payment Assist

Smooth and efficient transaction and a very good Web site that was very easy to navigate.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Dan,

A smooth and efficient experience is exactly what we want for our customers, so it's great to hear everything went so well for you. We're particularly pleased you found our website easy to navigate and that the whole transaction was straightforward from beginning to end.

Thank you for taking the time to share your experience with Payment Assist. Your feedback is greatly appreciated.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very efficient & speedy process to…

Very efficient & speedy process to enable me to purchase an expensive item & spread the cost.
Will no doubt use again, perfect for my needs

5 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Clive,

It's great to hear Payment Assist was the perfect fit for your needs. Being able to spread the cost of a larger purchase rather than paying everything upfront can make a real difference, so we're pleased the process was both speedy and efficient for you.

Knowing you'd be happy to use the service again is a fantastic endorsement. Thank you for taking the time to share your experience and for choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

I have used Payment Assist a few times…

I have used Payment Assist a few times before and always found them easy to deal with, with an easy simple application system. As I am now retired it helps to be able to spread the cost and to have a better product at an amount I know I can afford each month for the Payment Assist period.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi David,

There's no better endorsement than coming back and using a service time and time again. We're delighted that you've always found Payment Assist easy to deal with and the application process simple whenever you've needed us.

It's especially pleasing to know that spreading the cost into manageable monthly payments gives you the flexibility to choose the product that's right for you while keeping within a budget you're comfortable with. That's exactly the kind of difference we want the service to make.

Thank you for your continued support and for taking the time to share your experience.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Great experience setting up a payment…

Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment Assist has really helped with an affordable monthly budget rather than paying upfront!

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Georgia,

We're delighted to hear Payment Assist helped make the cost of your new tyres more manageable. Having to replace all four tyres at once can be a significant expense, so being able to spread the cost into affordable monthly payments is exactly what the service was designed for.

It's fantastic to know setting up your payment plan was such a positive experience. Thank you for taking the time to share your feedback, and we're really pleased we could help get your vehicle back on the road.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Fantastic service

So easy to navigate and the checks were instant, all done in a few minutes, great service and hopefully will use again.

5 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi there,

What a brilliant review, thank you.

We're delighted to hear you found Payment Assist so easy to navigate and that everything was completed in just a few minutes. Making the application process quick, straightforward and efficient is exactly what we aim to deliver.

It's also fantastic to know you'd use Payment Assist again in the future if needed. Thank you for your kind words and for taking the time to share your experience.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Excellent payment platform

Excellent payment platform

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Erhonmosele,

Thank you for your fantastic review.

We're delighted to hear you think so highly of Payment Assist. Providing a simple, reliable platform that makes spreading the cost as straightforward as possible is exactly what we aim to do.

We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Pleasant and helpful thank you so much.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Mary,

Thank you for your kind review.

We're so pleased to hear you found our team pleasant and helpful throughout your experience. Providing friendly, supportive customer service is something we take great pride in, so it's wonderful to know we've made such a positive impression.

We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very happy with my experience

Very happy with my experience, was so quick easy and stress free. Will definitely use again if needed!!

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Tara,

What a wonderful review, thank you.

We're delighted to hear you found the whole experience quick, easy and stress-free. Making the process as straightforward as possible when customers are faced with unexpected costs is exactly what we aim to do.

It's also fantastic to know you'd use Payment Assist again if you ever needed to. Thank you for your kind words and for taking the time to share your experience.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

This is the 3rd time I’ve used this…

This is the 3rd time I’ve used this plan. It’s easy to set up and I’ve never had any trouble with them.
Thank you

4 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Rosalind,

We're delighted to hear you've now used Payment Assist for the third time and that each experience has been easy to set up and completely trouble-free.

That's exactly the reliable, straightforward service we aim to provide every time.

Thank you for your continued support and for taking the time to leave such a lovely review. It really does mean a lot to the whole team.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Very easy system to use

3 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Michael,

What a lovely review, thank you.

We're delighted to hear you received excellent service and found the system so easy to use. Providing a straightforward experience from start to finish is exactly what we aim to deliver, so it's fantastic to know everything worked so well for you.

We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Easy as 123

It was so quick and simple and no hassle whatsoever

3 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi there,

We're pleased to hear you found the whole process so quick, simple and completely hassle-free. We know that dealing with unexpected costs can be stressful, so making the application as easy as possible is exactly what we aim to do.

Thank you for taking the time to leave such a positive review. We're delighted Payment Assist was able to help.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Great ,my experience was fantastic…

Great ,my experience was fantastic indeed they meant their name the really assist 199%

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Benhilda,

It's wonderful to hear that Payment Assist made such a positive impression.

Knowing we've been able to provide the help and support you needed is exactly what the service was designed for, so it's fantastic to hear you felt we truly lived up to our name.

Thank you for your kind words and for taking the time to leave such a fantastic review. We really appreciate your support.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Quick and easy to use.


Quick and easy to use.

3 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Kevin,

Thank you for your kind review.

We're delighted to hear you found Payment Assist quick and easy to use. Making the application process as straightforward as possible is exactly what we aim to deliver, so it's great to know you had such a positive experience.

We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

It was really helpful

It was really helpful, considering I didn’t have to pay the full amount at once. That really helped me a lot, and it was quick to fill out; the decision was quick, too. All I paid was the first amount only which was approximately £58 instead of paying about £400 at once. Thanks for helping someone like me, much appreciated👍

27 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi James,

What a wonderful review, thank you.

It is great to hear Payment Assist was able to help by allowing you to spread the cost, rather than having to pay the full amount all at once. We know unexpected bills can put a real strain on finances, so it's fantastic to know the service made such a positive difference for you.

Thank you for taking the time to share your experience and for your kind words. We're really pleased we could help when you needed us.

Best wishes,
Payment Assist

Beoordeeld met 4 van de 5 sterren

It was easy to fill out the forms and…

It was easy to fill out the forms and the company was quick in their decision so made the experience simple looking forward to being a customer of this company. They were there to help when I needed it. Would recommend

3 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Jennifer,

Thank you for taking the time to leave such positive feedback.

It's great to hear you found the application easy to complete, received a quick decision and that the whole experience was simple from start to finish. It's also wonderful to know you felt we were there to help when you needed it and that you'd recommend Payment Assist to others.

As you've rated us 4 stars, we'd love to know if there was anything we could have done differently to earn that fifth star. Feedback like yours helps us continue to improve and provide the best possible experience for our customers.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

"Help when needed!"

I have been pleasantly surprised to find how simple and straightforward the application process is, and can recommend it to anybody, requiring help when facing large repair costs.

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Kevan,

We're so pleased to hear you were pleasantly surprised by how simple the application process was.

Making it easy for customers to access interest-free payments when faced with unexpected repair costs is exactly what Payment Assist was designed for, so it's fantastic to know the service met your expectations.

Thank you for your recommendation and for taking the time to leave such a wonderful review. We really appreciate your support.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

great service so easy to apply just…

great service so easy to apply just fill in a few details and decision arrives instantly so pleased with this company as i would not have been able to make my purchase without them i would highly recommend

3 augustus 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Valerie,

What a fantastic review, thank you.

We're delighted to hear you found the application so quick and straightforward, with an instant decision after entering just a few details.

Knowing that Payment Assist made it possible for you to go ahead with your purchase is exactly why the service exists. Thank you for your recommendation and for taking the time to share your experience. Your kind words mean a great deal to the whole team.

Best wishes,
Payment Assist

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