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Payment Assist Reviews 

11.013
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy to use. I’ve used this service many times over the years. Never had a problem. Applying is extremely easy. Payments are always spot on when due. Reminder notices 7 days before payment due. Custom... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic! Extremely happy with bring able to pay make such affordable payments for a car i otherwise wouldn't have been able to afford. No hassle. No issues. Been a great experience. Tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience using the 0% interest instalment plan when purchasing a full set of tyres. I was able to spread the cost over 6 monthly payments with no extra interest or hidden charges, which made t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed 4 new all weather tyres. I usually buy the tyres and have them fitted at my local garage. However, this time I searched National tyres. With a discount price for my Goodyear tyres, I noticed... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. Autofinanciering en -lening bedrijf

Geschreven door het bedrijf

At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(11.013)

1.936 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Hi me and my wife Lisa really…

Hi me and my wife Lisa really appreciate everything that payment assist have done for us it's nice to know that there are companies out there who will take the time to help others out to help get their cars and other vehicles to pay the cost up front and then for the customer then to make monthly payments until the balance is all payed up in full we couldn't fault payment assist they was there when we needed them to get our car serviced me and my wife really appreciate it and can't thank payment assist enough for helping us out at our time in need all the best for the future to all the staff at payment assist yours sincerely Nigel and lisa

21 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Nigel and Lisa,

What a wonderful review, thank you.

We're delighted to hear that Payment Assist was there to help when you needed it most. We know unexpected vehicle costs can be difficult to manage, so being able to spread the cost into affordable monthly payments is exactly what Payment Assist was designed for.

It means a great deal to know that we've been able to make such a positive difference for you both, and your kind words about our team are truly appreciated. Thank you for taking the time to share your experience and for placing your trust in Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very polite cheerful friendly and…

Very polite cheerful friendly and efficient

20 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Mr Williams,

We're delighted to hear you found our team polite, cheerful, friendly and efficient throughout your experience.

Providing helpful, professional customer service and making the process as straightforward as possible is a big part of what we aim to deliver, so it's fantastic to know we achieved that for you.

Thank you for taking the time to leave such a lovely review. We really appreciate your feedback and are pleased you had such a positive experience with Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

I needed my teeth doing badly and…

I needed my teeth doing badly and applied to Payment Assist I got a quick response and was accepted it was very easy to apply and I would recommend anyone to use this company I now can have my smile back and a big thank you .

20 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Zinoida,

What a wonderful review, thank you.

We're delighted to hear the application process was quick and easy, and that you received a fast decision. It's fantastic to know Payment Assist has helped you access the dental treatment you needed, and we're so pleased you'll soon have your smile back.

Thank you for your recommendation and for taking the time to share your experience. We're really pleased we could help make the cost of your treatment more manageable.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

This company is a must for all car…

This company is a must for all car owners. The process is so simple and super smooth. Allows costly car repairs to be spread over 4 payments. A life saver, well done Payment Assist.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Graham,

What a fantastic review, thank you.

We're delighted to hear you found the process so simple and smooth from start to finish. Being able to spread the cost of unexpected car repairs over four interest-free payments is exactly what Payment Assist was designed for, so it's wonderful to know the service has made such a positive difference for you.

Thank you for your recommendation and for taking the time to leave such a great review. We're really pleased we could help when you needed us.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

excellent service from payment assist i…

excellent service from payment assist i have been using payment assist for a 2-nd time,It was very easy to set up my payment and everything took a matter of minutes to complete.thank you

20 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi there,

Hearing from customers who come back to us time and time again is always incredibly rewarding.

We're delighted that you've chosen to use Payment Assist for a second time and that, once again, you found the process quick, simple and easy to complete in just a matter of minutes.

Being able to provide a straightforward way to spread the cost of unexpected repair bills is exactly what Payment Assist was designed for, so it's fantastic to know we've been able to help you on more than one occasion.

Thank you for your continued support and for taking the time to leave such a wonderful review.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

So easy to arrange

Very easy to set up. Could arrange everything on my phone before I picked up my car from the garage.

18 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Mandy,

We're delighted to hear you found Payment Assist so easy to set up.

It's great to know you were able to arrange everything on your phone before collecting your car from the garage, making the whole process as convenient and straightforward as possible.

Thank you for taking the time to leave such a lovely review. We're pleased we could help make getting your car back on the road that little bit easier.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

excellent service from payment assist i…

excellent service from payment assist i have been using payment assist for a long time it helps me when buying large purchases on a payment plan instead of paying all in one go i can pay early and even pay advance payments up front when i have the spare cash instead of waiting for the payment even i can pay a few months ahead when i have the spare cash, this service is 10/10 for me .

18 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi there,

Hearing from customers who continue to use Payment Assist over a long period of time is always incredibly rewarding.

We're delighted to hear the service has consistently helped you spread the cost of larger purchases and that you've found the flexibility to make early or additional payments so useful when it suits you.

Thank you for taking the time to leave such a fantastic review. Your continued support means a great deal to us, and we're pleased Payment Assist continues to work so well for you.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Excellent and fast approval.

Excellent and fast approval.
Such a help with repair costs for my 24 year old Honda for the second year running. As an OAP on a pension is actually the only way to afford to keep the car going.Thank you so much for this service!

17 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Roberta,

Hearing from customers who come back to us time and time again is always incredibly rewarding.

We're delighted that Payment Assist has been able to help you for a second year running and that the quick approval process has made it easier to manage the cost of keeping your Honda on the road.

Being able to spread the cost of essential repairs is exactly what Payment Assist was designed for, so it's wonderful to know the service has made such a positive difference for you.

Thank you for taking the time to leave such a heartfelt review and for your continued support.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very polite and informative

Was very easy to contact them. The collage I spoke to was very friendly and informative. Everything went through without any problems. Very happy customer.

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Caz,

We're delighted to hear you found it easy to get in touch with us and that the colleague you spoke to was friendly and informative. Providing clear, helpful support and making the process as straightforward as possible is exactly what we aim to do, so it's great to know everything went through without any problems.

Thank you for taking the time to leave such a lovely review. We're really pleased you had such a positive experience with Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very easy to be accepted and definitely…

Very easy to be accepted and definitely what you need when you are stuck with garage bills. Payment Assist has been a great help for me.
Thanks for your help.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Guy,

We're delighted to hear Payment Assist was there to help when you needed it most.

Unexpected garage bills can be stressful, so it's great to know the application process was straightforward and that being able to spread the cost made a real difference for you.

Thank you for taking the time to leave such a lovely review. We're really pleased we could help make your repair costs more manageable.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

I loved the help and advice I received

I loved the help and advice I received! Definitely recommended! As a person that knows absolutely nothing about the process I was helped and given the best advice.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Amanda,

What a lovely review, thank you.

We're delighted to hear you felt well supported throughout the process and that our team was able to provide the help and advice you needed. We understand that arranging finance can sometimes feel unfamiliar, so it's great to know everything was explained clearly and made easy to understand.

Thank you for your recommendation and for taking the time to share your experience. We're really pleased we could help.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Payment was handled smoothly all done…

Payment was handled smoothly all done in min .. great service .. first time using this service no problems with it .. all sorted in minutes .. thank you

17 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Gail,

We're delighted to hear your first experience with Payment Assist was such a positive one.

It's great to know everything was handled smoothly and that you were able to set up your payment plan in just minutes without any issues.

Thank you for taking the time to leave such a lovely review. We're pleased we could help make your repair costs more manageable and appreciate you choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

This was really easy to do

This was really easy to do. Everything was very efficient. It took approximately 2 hours from start to finish

17 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Janet,

It's great to hear you found the whole process so easy and efficient from start to finish. We aim to make arranging Payment Assist as quick and straightforward as possible, so we're delighted everything was completed smoothly and without delay.

Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience simple and hassle-free.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very helpful and relatively easy to use scheme.

A very helpful and relatively easy to use scheme. Helps to spread those larger motoring costs that could otherwise be something of a nightmare.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Paul,

We're delighted to hear you found Payment Assist helpful and easy to use. Being able to spread the cost of larger motoring expenses is exactly what the service was designed for, so it's fantastic to know it helped make what could have been a difficult bill much more manageable.

Thank you for taking the time to leave such a great review. We're really pleased we could help take some of the worry out of those unexpected repair costs.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

A simple straight forward system that…

A simple straight forward system that makes it all the easier. Very good price for my cover and the administration side is very easy

17 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Bob,

We're delighted to hear you found the process straightforward from start to finish.

Making Payment Assist easy to use, with a clear and hassle-free administration process, is exactly what we aim to provide, so it's great to know everything worked so well for you.

Thank you for taking the time to leave such a positive review. We're pleased we could help make managing your payments that little bit easier.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Brilliant service

It was very easy to fill in the online form and the confirmation was quickly sent. Payment details were easy to understand and I really appreciate how simple everything has been.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Suzanne,

It's great to hear you found the application quick and straightforward to complete, and that your confirmation came through promptly. Making the process simple and ensuring payment details are clear and easy to understand is exactly what we aim to provide, so we're delighted everything went so smoothly for you.

Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience as easy as possible.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Top Service at Payment Assist

The overall process with Payment Assist was quick and easy. I had an emergency visit to a Halfords garage when my car exhaust tail-pipe fell off while I was on holiday, and tried to use Klarna to set up a payment arrangement for £208. After 5 attempts during which I was texted & emailed verification codes to authorise the transaction, it still wasn't working. Payment Assist worked on my first attempt, so I could set up a 3 month repayment arrangement and then get on with my day. Many Thanks, Steve T

15 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Steve,

We're delighted to hear that Payment Assist provided a quick and straightforward solution when you needed it most.

Dealing with an unexpected repair while you're away from home is never ideal, so it's great to know you were able to set up your repayment plan on the first attempt and get back to enjoying the rest of your day.

Thank you for taking the time to share your experience. We're really pleased we could help make an inconvenient situation a little less stressful, and we appreciate you choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Easy to use and staff were full of…

Easy to use and staff were full of empathy for my predicament

14 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Rikki,

Thank you for your kind review.

We're delighted to hear you found Payment Assist easy to use and that our team showed empathy and understanding throughout your experience. We know unexpected repair bills can be stressful, so providing helpful and compassionate support is an important part of the service we offer.

We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

I have used payment assist on many…

I have used payment assist on many occasions and found them fantastic to deal with highly recommened

15 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Richard,

Hearing from customers who come back to us time and time again is always incredibly rewarding.

We're delighted that you've used Payment Assist on many occasions and have consistently found the service fantastic to deal with. Providing a straightforward and reliable way to spread the cost of unexpected repair bills is exactly what we aim to do.

Thank you for your continued support, your recommendation and for taking the time to leave such a wonderful review.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

It was easy and quick to set up a…

It was easy and quick to set up a payment plan. No hassle.

15 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi there,

We're delighted to hear you found setting up your payment plan quick, easy and hassle-free.

Making the process as straightforward as possible is exactly what we aim to do, so it's great to know everything was simple from start to finish.

Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.

Best wishes,
Payment Assist

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