Pay Weekly Carpets Ltd Reviews 

2.693
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Was supposed to have carpets fitted on stairs and landing yesterday, fitter came and after having a look said he hasn’t been supplied with enough carpet to do the job. Tried to get hold of head office... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really happy with the service from start to finish! The team were friendly, helpful and professional, and the carpet looks absolutely lovely. The quality is great and it has completely transformed the... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely over the the moon with my carpet. Had trouble with what colour I wanted and anj was very helpful on helping me decide and very pleasant. The carpet fixers were super friendly fast and done... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Anj was absolutely amazing at sorting out my carpet for my son’s room! Sent me picture of all different colours in the different lights also! Made the whole process super easy! Carpets fitters were... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vloerenwinkel
  2. ook in
  3. Beddenwinkel
  4. Jaloezieënwinkel
  5. Tapijtfabrikant
  6. Zitbankenwinkel

Geschreven door het bedrijf

Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(2.693)

548 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic i cant be more than happier…

Fantastic i cant be more than happier with them Fantastic service carpit fifers done a outstanding work fitting the carp very happy lads and very helpful and outstanding lads to chat with many thank to everyone who woken there keep up the Fantastic work

23 september 2026
Logo Pay Weekly Carpets Ltd

Antwoord van Pay Weekly Carpets Ltd

Hi Andrew, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Excellent Service

Great service through out. Everything made easy & excellent quality flooring. Fitter came on time, great job & very clean. Would recommend this company

16 september 2026
Logo Pay Weekly Carpets Ltd

Antwoord van Pay Weekly Carpets Ltd

Hi Julie, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company, extremely realable, good payment system

15 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Rebecca, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 2 van de 5 sterren

When I wrote my first review it was a 1…

When I wrote my first review it was a 1 star , due to a mess up with the colour of carpet which I ordered on the 8/8 first fitting was booked for 14/09 even though I was told I was looking at 3 week wait . So anyway fitters came out grippers down underlay down , brought carpet in and wrong colour , I ordered chocolate colour for stairs and landing they sent me vanilla . Didn’t except waited 2 hours for call back about the mess up to be told earliest they could book me in was01/10 which I said was totally unacceptable as it’s there fault , she asked what did I want to do did I want to cancel . I said that’s not really the answer is it as I will have to wait for new carpet suppliers and I have open grippers on the stairs which we use everyday with young grandchildren and a dog . Very unhelpful and very rude and said well that’s the only time we can do it . So I said ok book it and I’m gonna write a big complaint on trustpilot which I did . 8.30 the next day I had a call to tell me they will get my carpet laid for me on the 22/09 . So trustpilot definitely works . The carpet is now laid and is nice and fitters were really fast and efficient. So for them payweekly carpets got a 2 instead of a 1 this time

22 september 2026
Beoordeeld met 5 van de 5 sterren

Very good quality and very pleased with…

Very good quality and very pleased with fitters easy payment

15 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Mark, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

This company is doing very well …

This company is doing very well quality is good and quick service 👍 .recomended 100%

21 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Tariq, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Brilliant work

14 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Natalie, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 1 van de 5 sterren

Let down on vinyl being installed and…

Let down on vinyl being installed and still no phone call to be scheduled after weeks.

21 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Megan, we're so sorry to hear this. I can see from the notes on the account that the office has been in touch with you regarding this.

Beoordeeld met 5 van de 5 sterren

Excellent fitting and service

Did a really good job

21 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Jonathan, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I honestly can’t recommend Pay Weekly Carpets enough. From start to finish, everyone I’ve dealt with has been so friendly, helpful and efficient.

The flooring I’ve had from them has been absolutely amazing. The carpet is so soft, thick and fluffy, and the quality is fantastic. The office staff have been brilliant throughout too — there has always been someone available by text or phone if I’ve needed any help or had a question.

The fitters have also been incredibly professional and have done a fantastic job every time.

With the cost-of-living crisis, I decided to try paying weekly rather than using a large lump sum upfront, and I’m genuinely so glad I did. The weekly payment is so manageable that I barely even notice it going out, and it’s made getting lovely flooring for my home so much easier and more affordable.

Fantastic service, lovely people and beautiful flooring. I wouldn’t hesitate to use Pay Weekly Carpets again. Highly recommended! ⭐⭐⭐⭐⭐

5 september 2026
Review zonder uitnodiging
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Antwoord van Pay Weekly Carpets Ltd

Hi Cera, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Arrived on time kept me informed was…

Arrived on time kept me informed was quick and efficient job well done

21 september 2026
Logo Pay Weekly Carpets Ltd

Antwoord van Pay Weekly Carpets Ltd

Hi Brenda, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting experience

Absolutely disgusting experience! They placed a mouldy carpet in my toddlers room!! Totally unacceptable, i paid off 90% of the carpet before It was put down , they said they was going to have some to come take a look and to stop taking more payment yet they keep moving the date, and continue to try and take more payments …its now been a mouth plus since they said they would get Somone out. Bringing unsafe and poisonous products into your home, might just be the warehouse in the arear ( MANCHESTER) but dont risk your money or families safety

15 juni 2026
Review zonder uitnodiging
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Antwoord van Pay Weekly Carpets Ltd

Hello, please could you provide your order number or postcode? We do not have a warehouse in Manchester? Thank you.

Beoordeeld met 5 van de 5 sterren

Fabulous customer service from angie

Fabulous customer service from angie, amazing from the get go. Fitter was here nice and early done a quick and good job, very happy with my results! Looking forward to my next order

19 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Chelsea, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

The fitter Adam was so Professional and…

The fitter Adam was so Professional and friendly such a nice man would want Adam for my next fitting all so Company is really good

18 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Julie, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Really friendly

Really friendly. Got the job done quickly

18 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Lesleyann, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 1 van de 5 sterren

The agent measured my bedroom wrong so…

The agent measured my bedroom wrong so when the carpet fitter turned up the carpet didn’t fit. So I emptied the room for no reason and also took a day of work. So I will now need to book another day off and wait for the next available slot. So frustrating

18 september 2026
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Antwoord van Pay Weekly Carpets Ltd

Hi Jo, we're so sorry to hear this. This is not the level of service we strive to deliver. I can see from the account that this has been re booked in and i hope you are satisfied with the end result.

Beoordeeld met 1 van de 5 sterren

Kirsti sales agent "forgot " our…

Kirsti sales agent "forgot " our appointment.
Sent a quote, without seeing property or showing samples or discussing job.
Sucks to be you, as my order is now bigger area, and you lost the job,and the repeat work my properties will have given.
Still no communication, over a week
Dont bother, save the grief, just save, or go for storefinance its less of a pain

9 september 2026
Review zonder uitnodiging
Logo Pay Weekly Carpets Ltd

Antwoord van Pay Weekly Carpets Ltd

Hi 'GH', unfortunately we do not have a Kirsti in our sales team, anywhere in the country. This review has been left for the wrong pay weekly company.

Beoordeeld met 5 van de 5 sterren

Carpet fitting

Couldn’t fault this company from first visit to the fitting everything was great I will be using them again and would recommend to family and friends.

16 september 2026
Logo Pay Weekly Carpets Ltd

Antwoord van Pay Weekly Carpets Ltd

Hi Amanda, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Excellent service the fitters friendly…

Excellent service the fitters friendly and quick and tidy

10 september 2026
Logo Pay Weekly Carpets Ltd

Antwoord van Pay Weekly Carpets Ltd

Hi Faye, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Beoordeeld met 5 van de 5 sterren

Floors

Floors are stunning
The service and quality was amazing

17 september 2026
Logo Pay Weekly Carpets Ltd

Antwoord van Pay Weekly Carpets Ltd

Hi Michelle, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

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