Ordered some shower panels went over the 5 day ‘maximum’ delivery time, no one to speak to just a useless online chat facility! Finally got to speak someone 9 days after I ordered who said it would be... Toon meer
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Lees wat reviewers zeggen
I ordered 5 capping boards on 28th May I was told by email that delivery would be made on 3rd June. I waited in. No delivery. I contacted customer services Chat bot. They promised resolutio... Toon meer
The parcel I received from Plastic Building Supplies was very disappointing. There were 20 metal parts weighing a total of 3 kgs held in a jiffy bag and they had broken through both ends of the bag. L... Toon meer
Excellent price and excellent service - even during the pandemic ... really can’t fault these guys - Thank you! No probs Samantha. The product (60mm x 60mm Rigid Angle White x 5m - 60mm x 60mm Rigi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Plastic Building Supplies Ltd. Specialist Suppliers of PVCu Building Materials including Guttering, fascia, soffits. Tools & workwear. Nationwide delivery.
Contactgegevens
Concorde Road 29-31, NR6 6BJ, Norwich, Verenigd Koninkrijk
- 01603 484589
- sales@pbs-limited.co.uk
- www.pbs-limited.co.uk
2,2
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448 reviews
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Awful I have still not received my…
Awful I have still not received my order 12 days after it was placed and delivery was paid for.
13 oktober 2020
Antwoord van Plastic Building Supplies
Hello,
Please note that we believe you may have ordered with or trying to contact a different company. Please review your order details and double check the company name and location of them. We are ‘Plastic Building supplies ltd’ based in Norwich. We do not own the domain ‘Plasticbuildingsupplies.com’. This is owned by another completely separate company. Not us. I hope this helps, and if this is the case we would appreciate if you could remove or re-review your review on Trustpilot. If there is anything else we can do to help then please let us know. We are open and available to speak to at www.pbs-limited.co.uk.
Kind regards,
Samantha
Antwoord van Plastic Building Supplies
Hi Saz,
Thank you for taking the time to leave us a great review!
Best wishes,
Samantha
Marley Flowline union bracket 112mm
Quick and easy site to use, bracket was a perfect high quality fit and came in a day or so
5 oktober 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Robert,
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
Thumbs up to PBS
By far the lowest price company I found and with fast fair prices delivery! Superb service PBS keep up the good work!
5 oktober 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Thank you ever so much for the great review! If you ever need anything else please feel free to contact us.
Best wishes,
Samantha
Prompt delivery thanks
4 oktober 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Michaela,
Thank you for taking the time to leave us a great review. If you ever need anything else please feel free to contact us!
Best wishes,
Samantha
Not notified at time of order that…
Not notified at time of order that panel was on a 4 week delay! Only notified when I chased my order. Also sent 2 panels by mistake! Not great for my first order!
2 oktober 2020
Review zonder uitnodiging
Super efficient....great prices ..
Super efficient....great prices ... fast delivery ...
1 oktober 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Lee,
Thank you for taking the time to leave us a great review! If you ever need anything else please feel free to contact us.
Best wishes,
Samantha
Fantastic
Ordered some downpipe brackets, recieved next day , cant ask for better than that.
18 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Colin,
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
Why the 4 Stars?
The website was easy to use, you would have had the order a week earlier had I known that the prices included VAT, I was informed originally on the phone that VAT would be added to the web price.
As in the ordering process you request phone and email details, an email to advise which day the order would be delivered would be helpful.
That is the reason for 4 stars.
That doesn't mean I will not be using you again, staff that I interacted with were very helpful.
17 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Graham,
Thank you for taking the time to leave us a positive review and useful feedback. If you need anything else please feel free to contact us.
Best wishes,
Samantha
Good product and fast delivery
13 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
Once again quick and efficient delivery…
Once again quick and efficient delivery of my order.
12 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Ivan,
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
I looked to place a small online order…
I looked to place a small online order for pick up at the Gorleston depot but couldn't get the delivery fee off the price. Gave up and phoned to confirm I could pick up the items, which I did and paid by card. The next day their delivery driver tried to deliver the same items, which I declined and a message from paypall to say my transaction was completed, on a transaction I did not complete. So thanks for that, I now have to recover the money from paypall.
12 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Tony King,
Thank you for taking the time to leave us a review.
We have a minimum spend for Norfolk deliveries of £50 + VAT and as your order was less than this, a delivery fee was applied. I have looked into your transaction with us and I can see that your online purchase with us was cancelled, so that your payment was never completed, so you will not have to contact PayPal for a refund.
With that, I apologise for the confusion as we had processed this payless transaction and scheduled a delivery to you, even though the transaction was never completed.
If you have any further questions or queries, please contact our head office.
Kind regards
Daniel
Antwoord van Plastic Building Supplies
Hi Simon,
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
Items were competitively priced and…
Items were competitively priced and arrived in good time. Good service.
11 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
Speedy purchase
Speedy purchase, delivery and excellent price.
10 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
Fast and efficient service.
5 september 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi David,
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
Antwoord van Plastic Building Supplies
Hi Andrew,
Our apologies for the late delivery! Thank you for taking the time to leave us a 4 star review.
Best wishes,
Samantha
Poor communication. Hope it’s a one off.
Had an eta for today. Still waiting with no shipping info. Nobody is answering their phone and two emails have not been replied too. Need to improve communication as I’ve wasted a day waiting for this.
21 augustus 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Shawn,
Please note that we believe you may have ordered with or trying to contact a different company. Please review your order details and double check the company name and location of them. We are ‘Plastic Building supplies ltd’ based in Norwich. We do not own the domain ‘Plasticbuildingsupplies.com’. This is owned by another completely separate company. Not us. I hope this helps, and if this is the case we would appreciate if you could remove or re-review your review on Trustpilot. If there is anything else we can do to help then please let us know. We are open and available to speak to at www.pbs-limited.co.uk.
Kind regards,
Samantha
Brackets arrived quickly and as…
Brackets arrived quickly and as described. A straight forward company to deal with.
21 augustus 2020
Review zonder uitnodiging
Antwoord van Plastic Building Supplies
Hi Mark,
Thank you for taking the time to leave us a great review! If you need anything else please feel free to contact us.
Best wishes,
Samantha
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