I was about to check out with my order: a 6lb+10lb+15lb med ball, a foam pad and some bands and stared at my screen in shock when they wanted to charge me $118 for shipping—in all seriousness! That is... Toon meer
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Lees wat reviewers zeggen
All I was looking for was a couple of heavy bands but everywhere I looked the bands always came in sets. Found Perform Better where you could buy individual bands so I got my extra heavy ones. The onl... Toon meer
Perform Better has an excellent website and social media presence. While shopping on-line recently for items for my home gym, I came across their 40% off end if summer sale and scored! Also as a re... Toon meer
The products as always are excellent! My main complaint is with the shipping and handling charges. They seem really out of line, especially when so many other companies offer free shipping when the... Toon meer
Bedrijfsgegevens
Over Perform Better
Geschreven door het bedrijf
Contactgegevens
1600 Division Rd., 02893, West Warwick, Verenigde Staten
- 888-556-7464
- performbetter@mfathletic.com
- www.performbetter.com
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Overpriced for shipping; non-standard rewards expiration
Rewards points that list there expiration date should be usable on that date. That's how most coupons, deals etc. work. I was irritated to lose my rewards when I logged in on the last day they were available and find them gone.
Second, the shipping prices are exorbitant. Charging shipping on dollar amount (rather than weigth etc.) is theivery. You're making money on charging more for shipping/handling than it actually costs you and that is an unethical practice.
Found what I needed
Found what I needed. Description of the item helped make the decision to buy. Thorough descriptions of the product are extremely helpful.
The products as always are excellent!
The products as always are excellent!
My main complaint is with the shipping and handling charges. They seem really out of line, especially when so many other companies offer free shipping when the items you are ordering exceed a certain price range.
You would think that when you order over $500 of merchandise that you would get a perk of free shipping.
Your staff was very helpful and made a…
Your staff was very helpful and made a product exchange effortless.
Thank you
Great Customer Service!
Customer Service was very helpful and eager to assist with my questions.
Quality customer service.
Accidentally chose the wrong shipping method without realizing it. A staff member reached out almost immediately and fixed the issue. They were very accommodating and kind.
I've been using their equipment for several years and I always recommend them. High quality and extremely affordable.
The website was super easy to use.
The website was super easy to use.
the tracking with the link to fed x is an extra nice feature
I was kept in the loop at all times.
I have been using these bands for years and find them more than satisfactory.
kudos to Ashley Page she is really on her game
Everything from start to finish.
It took two emails and a phone call…
It took two emails and a phone call over a week to get a reply from customer service about a product on your website that couldn’t be added to my cart
Everything as promised
Customer service was great because they communicated regularly via email about the product shipping; and the instructions that came with the ball were thorough and explicit.
Easy but had a few glitches
Easy to use but it took a couple times of reloading the page to get the purchase confirmed.
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