Perx Reward Reviews 

The correspondences from Perx was timely and informative and it made it easy for me to make my claim..

Very helpful and efficient

Perx staff member ellie got back to me and resolved the problem straight away...quick and proffessional.thanks again.

Ridiculously difficult to use.

Receive gift card.
Create an account.
Activate card. (error, error, error).

Try to use card. Doesn't work.
Check account.
Must activate 3D security.
Need pin code.
Don't recall setting a pin code.
Activate 3D security.

Try to use card.
Transaction denied.
Check account - 3D security not actually active.
Finally, after days of trying, spend gift card.

Every step of the way is laborious and unnecessary. The whole experience is designed to prevent you from spending the funds, so they can quickly make them evaporate with their €3 monthly "maintenance" racket.

For anyone considering gifting this "prepaid" experience from hell. DO NOT USE PERX!

I had an issue with setting up the card, the Perx staff were excellent is sorting out my query. Very quick to respond and very pleasant to deal with.

Responded very quickly to my query even over the weekend and fully resolved the difficulties I was having. Excellent customer service

I received a Perx digital card , was easy to download and spend using my google pay wallet.

Quick response from support team. Problem resolved in no time.

Cannot activate my card .. Your support staff could not help me. I will not be using this card again for staff rewards

Of absolutely ZERO value to anyone you might want to provide a prepaid card to, unless you warn them to use it IMMEDIATELY. There is an obscene €3 MONTHLY fee eating away at their prepaid balance. This is disclosed, and legal, so not a scam, but creates an utterly negative customer experience. The monthly charge doesn't even start when you activate the card (through a mind-boggling sign-up process online), but when the card is initially purchased.

My reward card expired and I contacted perx on two occasions to have a replacement care issued. On both occasions I was assured a new card would be issued......still waiting...never again

It’s supposed to be illegal to charge monthly maintenance fees, but you can’t use the card until you agree to terms & conditions which include a monthly maintenance fee of 3€ a month. (Yes it’s applied a year in arrears, but still not legal, especially as there seem to be continual difficulties getting the card to work).

Very good and quick response from the team! Efficient and precise in their answer.

Perx are easy to use, but when I had a query and made contact, I got a swift response from a very helpful and professional person. It was really appreciated.

I was replacing a replacement card. The first time the card was replaced, the security was an understandable quagmire. This time, everything was relatively straightforward and I received my replacement card within three days. Delighted with the outcome.

They were brilliant communicating on e mails as I’m deaf they solved all our problems highly recommend their service will be using there service again felt 100% trust with them

Pity I have to give 1 star, would give 0, no customer service or support, cannot get a balance and registered card and says its registered to someone else. Joke of a company, dont insult your staff by giving them these cards.