PetCloud Reviews 

163
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Absolutely amazing service from Sasha today! She did a fantastic job grooming my Bonnie and made her look absolutely adorable in a gorgeous teddy bear style. 🐶🧸 You can really tell how mu... Toon meer

Beoordeeld met 5 van de 5 sterren

Kristen was amazing with our puppy Winnie! She had genuine love and care for her, and followed all our instructions. We will definitely use her again in the future!

Beoordeeld met 2 van de 5 sterren

Not a great user experience. Its a great initiative, but the site needs lots of improvements. Its not intuitive and has lots of backend problems. Six months ago I used it for the first time and I e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I jus wouldn’t bother, i had trouble with payments bookings and tried to get someone to respond was impossible so i gave up. I’m sure there are some good pet people on here but there are too many good... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

★PetCloud is a tech platform............................ ★Pet Care Providers on the PetCloud platform are independent contractors, not employees of the platform ........................................... ★PetCloud is not involved in the negotiations between members or for supervising the transactions that take place between members.................................... ★All Users Agreed and Acknowledged this in our Terms upon joining.................................................. ★We care deeply about both Pets and People and we are always trying to make a positive difference in this industry The Terms which all Users agree to upon signing up or signing in can be found here: https://www.petcloud.com.au/terms-of-service


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(163)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

my experience was fantastic!

I was looking for a trust worthy and easy to use app for finding a dog sitter to look after my son while i was away from home, and i came across petcloud. after comparing to other apps i have decided this is the one that suits me the most and my experience with it was fantastic. would strongly recommend to other dog owners too.

5 maart 2019
Review zonder uitnodiging
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Antwoord van PetCloud

Thank you so much Christie, we are really pleased to hear that.

Beoordeeld met 5 van de 5 sterren

Our pet sitter was amazing

Our pet sitter was amazing. A lovely person and really cared for our 3 dogs.

5 maart 2019
Review zonder uitnodiging
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Antwoord van PetCloud

Thank you for taking the time to share Julie.

Beoordeeld met 5 van de 5 sterren

Great concept and professional outfit…

Great concept and professional outfit that really got me out of a bind. It's all about our wonderful pets, you have my full support.

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thank you for sharing Paul. We really appreciate hearing this.

Beoordeeld met 3 van de 5 sterren

The app isn't great

The app isn't great, it needs a lot of work. Especially around the payment section. It isn't very user friendly to navigate.

5 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good easy experience.

Good easy experience.

It's convenient to be able to post a job ad and get a good number of candidates for the kind of pet service you need, plus all the reviews and references make help the decision making process easier. The only thing I would add on to this webservice/ app is a proper function for cancellations and refunds - on the end of the pet owner and the sitter.

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thank you for your feedback Cindy. I will let the team know of your request.

Beoordeeld met 5 van de 5 sterren

The website is so easy to use

The website is so easy to use. Vicky was amazing, and even managed to get my very shy Bubbles to have a photo while I was away. 10/10 would use again when I go away again.

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thank you so much Teej for your kind review. Our team will feel great hearing this.

Beoordeeld met 5 van de 5 sterren

Great service making it easier to…

Customer friendly digital platform and a great way to connect to local pet sitters.
We had a great experience with the support we had. PetCloud provides templates and guidelines to ensure your pet is looked out properly and happily. Strongly recommended

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thank you so much for your review Angela. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Great service

Great service - lots of communication along the way, we felt very safe entrusting our pet and our home to one of Pet Cloud's pet sitters

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thats great to hear Al & Millie. Thank you for taking the time to write a review.

Beoordeeld met 1 van de 5 sterren

I just wouldn’t bother

I jus wouldn’t bother, i had trouble with payments bookings and tried to get someone to respond was impossible so i gave up. I’m sure there are some good pet people on here but there are too many good sitters who can be contacted easily and not ignored.

5 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I trust PetCloud

PetCloud helped me find the sweetest, most reliable pet sitter, and in my neighbourhood too! She's very communicative, sends me photos of my cat when I'm away, and my cat adores her.

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thank you so much Jill. We really appreciate your review.

Beoordeeld met 1 van de 5 sterren

Website is poor

Website is poor, UX sucks, and cant update CC details, called 3 times,phones never answered, no one replies to emails. was a good platform until it stopped working. since started using madpaws.

5 maart 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I found the website hard to use and…

I found the website hard to use and frustrating. It is not very user friendly.

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Sorry to hear that. Are you able to give feedback that tells us what part of the website so we have insight to do something about your feedback?

Beoordeeld met 5 van de 5 sterren

Easy to use and find a suitable sitter

Easy to use and find a suitable sitter.
We used PetCloud to find a sitter for our 2 border collies, we needed someone that knows how to proper care for such an energetic breed and give them the love and attention they deserve. The platform is easy to use and when we posted our job we had quite a few suitable applicants. The sitter we booked was great, and kept us upto date with daily photos. I will use again.

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thanks so much Candice. This is great to hear.

Beoordeeld met 5 van de 5 sterren

A second family for my dog.

I was able to enjoy my holiday because I knew my dogs were happy and being well cared for. I received daily updates with an attached photo or video of my dog, and I could see that he was having a wonderful time. It was very obvious to me that the careers loved dogs and would always treat my dog well, like a member of their family. I will always use Petcloud in the future when I need to go on holidays without my dog.

5 maart 2019
Review zonder uitnodiging
Logo PetCloud

Antwoord van PetCloud

Thanks so much Annette. This makes us really happy.

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