My agent was Jesus. I contacted him because I wanted to add a new pet to my plan. He thoroughly reviewed all of my options and clearly explained how each policy works. He took the time to answer all o... Toon meer
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Rosie was very knowledgeable and explained everything on my new policy. Very patient and understanding. My last pet was covered by Nationwide Pet Insurance for 15 years and she had passed recently. I... Toon meer
The person in spoke with today was very knowledgeable and empathetic to my situation. The only concern i have had nothing to do with how she handled the call or the information she provided. It had to... Toon meer
The process was easy but when I went to submit the app, I received a message that I was not using a valid phone number, which I was. A rep (Jeremy) called me to help but there were phone connection i... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contactgegevens
P.O. Box 183143, 43218, Columbus, Verenigde Staten
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
4,4
Uitstekend
5K reviews
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The first contact I had was really…
The first contact I had was really good. Then when I called to actually sign up I felt I was not being treated very well. The individual helping me made me feel like they didn't want to be bothered. I have had your ins for 14 yrs prior and things have changed a lot I guess with the new policy I am getting, I almost decided to look elsewhere
I contacted the billing dept the next day and had a very good experience with the lady I spoke with. She helped me get things staightened out and was very helpful. I give her a 5 star rating!
23 juli 2026
Antwoord van Nationwide Pet Insurance
Hi Mary Bielak,
Thank you for taking the time to share your feedback with Nationwide Pet Insurance. We appreciate the opportunity to assist you and address any concerns you may have.
A member of our team will review your information and contact you as soon as possible to discuss your experience and answer any questions. If there is anything we can do in the meantime, please let us know.
Thank you for being a valued member. We look forward to speaking with you soon.
Was an easy experience.
23 juli 2026
Staff is good a very helpful
Answered my questions easy to understand. Explained the opinions clearly.
Made it easy to decide the coverage I needed for my dog. Was very easily to enroll.
22 juli 2026
Representative was professional
Representative was professional, patient, and helpful in setting up new dog insurance policy. This will be our second time using Nationwide Insurance and we are happy about that.
22 juli 2026
Elaine was great
Elaine was great! Answered all my questions and explained everything very well!
22 juli 2026
The agent was very helpful and answered…
The agent was very helpful and answered all my questions clearly.
22 juli 2026
The application process was quick and…
The application process was quick and easy. However, I should be able to add my adult children as policyholders not just me and my wife. I also don't understand the need for underwritting for Pet Insurance.
22 juli 2026
Antwoord van Nationwide Pet Insurance
Hello Chermark Pettigrew,
Thank you for taking the time to share your feedback with Nationwide Pet Insurance. We appreciate the opportunity to assist you and address any concerns you may have.
A member of our team will review your information and contact you tomorrow to discuss your experience and answer any questions. If there is anything we can do in the meantime, please let us know.
Thank you for being a valued member. We look forward to speaking with you soon.
Easy to understand and straightforward…
Easy to understand and straightforward to apply. Made the experience actually enjoyable!
22 juli 2026
Warning!
Warning: Do not buy their insurance. They will deny every claim you submit. Reasons? Looks like they come up with them on the fly.
I wrote hundreds of reviews and this is the first negative one.
17 juli 2026
Review zonder uitnodiging
Easy to apply, but adjustments take a long time.
Although the application process is easy, if you apply through an employer and need to update your address, the process is slow because the change must be made via the employer, and you have to wait for the data to synchronize with Nationwide.
22 juli 2026
Got to talk with a live person and got…
Got to talk with a live person and got straight answers, and then was directed to a helpful person to re-establish my policy. I just wish there were specific policies and guidelines for Service Dogs since they live different lives then pets do and support real issues every day. Thanks
20 juli 2026
Really nothing to say except become a…
Really nothing to say except become a customer to see for yourself how wonderful it is to be a Nationwide customer
3 juni 2026
Clear guidance as to what was covered…
Clear guidance as to what was covered what was not covered that my Vetrinarian practice was part of your program and you had a very reasonable price for a dog of my dog age. Everything else I looked at was over $150 a month. I’m very happy with the plan. I hope I don’t have to use it much but I do have an appointment with the Vetrinarian on Wednesday, 23 July for her to get an exam and get her rabies and county license tags. I know that won’t be covered, but it encouraged me to look into what I could get for insurance. I hope I’m happy with what I got.
21 juli 2026
Overall great experience was given very…
Overall great experience was given very clear and accessible information.
21 juli 2026
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