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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissiv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The physiotherapists themselves were good — professional and knew what they were doing. The problem is the front office. Getting through by phone is difficult, and when you do, follow-through is poor:... Toon meer

Beoordeeld met 5 van de 5 sterren

We learned we needed a COVID test before returning to USA the next day and were able to schedule the four of us and get results at the Bury St Edmons site within a few hours of calling for the appoint... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Dear sir, madam, we had an appointment for a PCR covid test for our 5 year old son Luuk, at 34 Exchange street. Cesar was called over from another location. We are well travelled with our family, and... Toon meer

Bedrijfsgegevens

  1. Medische certificatenservice
  2. ook in
  3. Fysiotherapeut

Geschreven door het bedrijf

Physiotherapy, RT-PCR Test, Rapid Antigen Test, Fit to Fly Test Certificates.


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

46 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

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2,7

Alle reviews

(46)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Had a bad experience here as one of the…

Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissive of my injury. Thankfully I decided to get a second opinion from a different physio company in Hatfield who were amazing and sent me for an mri immediately as they were qualified enough to recognise the signs of a stress fracture. I wouldn't recommend physiowork in ware from my experience as the treatment I had did more damage than good, I personally don't believe the practitioner I saw was qualified well enough.

12 augustus 2026
Review zonder uitnodiging
Logo Physiowork

Antwoord van Physiowork

Dear Daisy,

We would like to clarify several points raised in your review.

Our correspondence included apologies, acknowledgement of your concerns and detailed responses explaining our clinical position. Describing those replies as unapologetic and dismissive does not reflect their content.

The practitioner you saw is a qualified physiotherapist. Stress fractures can be difficult to identify in their early stages and may require imaging to confirm. A subsequent diagnosis does not, by itself, establish that the practitioner was insufficiently qualified.

We acknowledge your report of pain and the subsequent diagnosis you describe. However, whether our treatment caused additional injury or delayed healing remains unconfirmed by the information available. Explaining that uncertainty is not a dismissal of your experience.

We have reviewed your concerns and responded privately. To protect your confidentiality, we will not publish details from your clinical records or correspondence. We remain willing to consider further clinical evidence through our complaints process.

Physiowork Management

Beoordeeld met 2 van de 5 sterren

The physiotherapists themselves were…

The physiotherapists themselves were good — professional and knew what they were doing. The problem is the front office. Getting through by phone is difficult, and when you do, follow-through is poor: I was told I'd get a call back within 24-48 hours and never did. I chased it up days later and spoke to someone else entirely, who had no idea why I was waiting on a call back and just said the original person (or a colleague) would be in touch. Still nothing. If you need the clinical team, fine — but don't expect anyone to get back to you when they say they will.

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would like to start by thanking…

I would like to start by thanking Shrutika the Physiotherapist..For her knowledge, support, help and guidance she is very good at what she does..An excellent service, who listens, cares, understands and has good people skills..An asset to her company and someone I would recommend.

8 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My Treatment - Physio on My Knees

I have had a number of physio sessions in Milton Keynes. My physio, Supriya is excellent. She explains what she is doing in a very caring and client friendly manner and in a way which is easy to understand. A great listener too. Always interested in your well being which is always lovely to see. Well done, Supriya and you are on my list of professionals to recommend.
Thank you.
Mahmood

27 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant, convenient service

Booked rapid antigen test the day before online, had the test the following day (arrived late) and got results within 20 minutes. Brilliant service!

4 september 2023
Review zonder uitnodiging
Logo Physiowork

Antwoord van Physiowork

Hi Robert, Thank you again for your custom today. All the best with your travels. Trudi, Physiowork

Beoordeeld met 5 van de 5 sterren

The young man who has seen me twice now…

The young man who has seen me twice now is very proficient and friendly. I’ve used your services 3 times now in less than a year and will continue to use your services. Thank you.

2 juni 2023
Review zonder uitnodiging
Logo Physiowork

Antwoord van Physiowork

Hi Alexander, thank you for your feedback. We are glad we could help you. See you again.

Beoordeeld met 4 van de 5 sterren

Kind and patient

Practioner was gentle taking the samples and patient whilst I was looking for my passport details. Results came in the next day in time for my flight.

9 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to book the test online

Easy to book the test online. Staff were courteous, result arrived in time, there was offer for reduced price on next test and was followed the next day with a letter of appreciation.

29 oktober 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Cesar saved the day

Dear sir, madam, we had an appointment for a PCR covid test for our 5 year old son Luuk, at 34 Exchange street. Cesar was called over from another location. We are well travelled with our family, and have undergone many tests before. Cesar was the best. He was kind and respectful to our son. It turned around our appreciation of the clinic, after another person had not held his/her appointment in the morning at 8:45.

14 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Had a bad experience and I don’t think…

Had a bad experience and I don’t think I will ever use them again! Changed my daughters gender to male on the certificate and positive of covid as well, did another test next day in a different lab and it was negative, they nearly ruined our family holiday!😡

1 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed a PCR short notice

I needed a PCR short notice. I called up and was booked in for the next day. My test was at 9.45 am and i had my results that evening. Great, convenient and fast service.

25 juli 2022
Review zonder uitnodiging
Logo Physiowork

Antwoord van Physiowork

Thank you for your review, we really appreciate your support. Glad we could help!

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