Pineconeresearch Reviews 

After years of doing surveys for them I was never paid for the last one. I let them know about it and I still never received payment. So I decided to cash out what I had earned up to that point and be done with them. I went through the usual process to receive a check from them and it never came. When I let them know I did not receive what was owed me once again nothing was done. So I wasted time doing several surveys and never received anything at all for doing so!

I absolutely LOVE the way this company is doing product evaluation and testing. The surveys are basically the same every time so you know what to expect in terms of questions and time required to complete them. They pay the same every time, and instead of most sites where it's like $0.01 for taking a 45-minute survey, they give you $3 for usually less than 15 minutes of your time. Best of all-- You don't have to go through an hour of qualification questions just to get told you don't qualify or earn anything! The money adds up quickly and I've earned $100-200 each year from this. Probably one of the best side cash apps out there that doesn't violate your privacy or ask suspicious questions. I've even been sent several products to try out, which is super cool and fun, and can earn you more money sometimes. And it's fun to go to a store and be like, "I helped product test that thing!"
Yes, the website and app especially can be buggy, but I've never had any serious problems. They don't really have a limit on what you can cash out after the first time, so I usually just do it about every $15-24 just in case something does happen with their website. You can also buy things with points but I prefer the flexibility of currency. They don't have Paypal cash-out anymore, which is sad, especially since the other alternatives can take quite a while longer, but they have other good options too. I've used the virtual wallet, and while it does take extremely long to work, it does work. Karen Scott is usually pretty good about answering questions and helping with issues as well over email.
So yeah, more of a review of the company than the app, but if they just had better developers, this could easily be the best (and actually legit) side cash and product-testing app out there. Just so many good things to say about the company, despite its weaknesses in programming.

I have done surveys for Pinecone for a number of years now. They always pay up extremely promptly, and if I ever have a query it is dealt with promptly. The best survey site I have ever dealt with and highly recommend

This company has really gone downhill lately, from being one of the best online survey sites, to one of the worst.
Surveys are no longer guaranteed and since PayPal payment option got withdrawn and replaced with a third party cash transfer site, getting your money is an impossible task. Once submitted, cash out payments don’t get processed. This means your points get deducted and the payment never sent.
In other words, you are dealing with crooks and thieves.

If I could I would put zero score!!! I was member for few years, was saving all my vouchers(money).
I did forget that I had this membership as I didn’t get any surveys for some time. I try to log in to check my account, but couldn’t use my log in details. So I contacted Karen and was told that my account has been deactivated and she can’t do anything about this. I had just under £200.00 of my time. Never got an email about my account being removed or anything to get my money transferred out of it!!! Avoid... avoid... avoid. Scammer and money stealer

have been with this company and Karen Scott-who runs this company for about 4 years now. I recently received a message stating that I had not participated in one survey and she had removed me from their services. One of the reasons the reasons given is that I had missed a survey!! Also I've never cashed out anything in the past several years whatsoever. I emailed scott and told her this. Scott refuses to return any emails! I was robbed of almost four years and hundreds of survey taking and probably $500 worth of my time. Karen scott is absolutely a fraud and so is her company. I will also be reporting her to the business bureau and everywhere else I can think of on social media sites! I hope others do the same!!

Stay away!!! They ban you for no reason and if you do join, make sure you cashout your points right away , you might login in one day and get a account deactivated message.

I used to love Pinecone but the last several surveys I’ve done it lets me get all the way to the end (19 minutes into the 20 minute survey) just to give me a fatal error message. When I email them, “Karen” pretty much tells me too bad! Really!!! Lots of wasted time. So disappointed they have so many so-called “glitches” too bad these “glitches” don’t occur at the beginning of the survey instead of at the very end after imputing very thoughtful opinions. I’m about to call it quits with them.

I have had nothing but problems since Pinecone changed the PayPal or check rewards. They no longer notify you if you have points. I did one Bank Transfer which took forever to get it set up, e mails back and forth then it worked, but only 1/3 of the points were redeemed. E mailed Pinecone and was told I needed a link for each individual one. More e mails back and forth. Today I get an e mail to tell me what to do. I log in and it shows no money. I now have had to send in a ticket yet again which I will wait for days to get a response and email Pinecone. While there I saw more points so transferred them, but still missing the first lot. This is very frustrating and time consuming. I want to spend my time doing surveys, but also want my compensation. This needs to be fixed. I copy every order so have the evidence, but would like my rewards

I've never had any problems with Pinecone Research. I've always received my incentives for surveys I've completed. I used to choose PayPal. Never had any problems. That option is no longer available, so this time I chose their new bank transfer option for the first time. I received my incentive into my bank account within 2 working days. Any time I've ever had any queries, I've emailed Karen and she always replies and is always polite to me. I'm surprised to see all the bad feedback. I'm happy with my experiences.

Vorsicht Abzocke. Meine Konto wurde einfach gelöscht (ohne vorherige Info). Die Prämien sind einfach verfallen. Halten sich nicht an das BGB. Im Impressum der Seite ist auch kein Herausgeber angegeben. Bitte nicht teilnehmen!!

Been a member for several years and it used to be good. Recently though, surveys were few. They took PayPal off the rewards and want my bank details to pay what I redeem into my account. I asked to redeem points weeks ago, but not heard anything. My log in details keep being rejected. Messages to them keep being rejected. Had enough! Never having anything else to do with them and advise everyone to steer well clear. I think they have been taken over by crooks!

They rob you and don't pay they haven't paid me for the last 4 survey going back 4 or 5 months ago. It's a joke, they say that I have recevied but haven't. Stay away from these thieves of your money and time.

I've been a member for many years and in the initial stages I received almost weekly surveys now I hardly receive any. They recently changed their system for logging in and I told them I wasn't happy with this. The response I got was that all members must now use this system. As I can no longer log into my account I have asked several times for my account to be closed and my balance to be issued in paypal vouchers. I have received no response and I am really angry that after all these years they don't have the decency to fulfil my request

Very few surveys. After countless years of service and hours wasted completing their surveys my account was removed. When i asked why, 'Karen Scott' replied with hostility that i was at fault and basically that it was tough. Waste of time, they don't care about you, don't bother.

I h ave been trying to resolve an issue about a Amazon eCard. I redeemed for #3 $10 cards. I only got the second and third on code. I couldn't get the first one on list of three. This is fourth attempt in about three weeks. Do you want a screenshot of Amazon cards that were used? I don't know what to do! I found a phone#. Recording just said no one is here. No voicemail,nothing. I tried twice to submit a ticket and both times it wasn't accepted.

They used to pay me up to 15 dollars, but once I got to 50 dollars worth of surveys they blocked my account saying theyr redemption department is under repairs, I saw a negative review exactly like mine on the app review page. Pretty much they stole over 50 dollars.

The same as everyone else really - I’ve been doing surveys for @ 5 years - very frequent - suddenly the surveys stopped coming - well, they did come, but as soon as I put my age in they said I wasn’t suitable (48 years). The last survey I completed I seem to remember was for something really crappy so I put that it sounded rubbish and what would possess a manufacturer to even come up with the idea (I think it was for something strange like sushi flavoured food sprinkles for cats - although I could be wrong). In fact I’m pretty sure it was since I gave a negative review - I think I was intrigued to see if they actually read through every review - it proves they do!!!! I really enjoy doing reviews - especially being sent things to physically trial!

Everything was ok, I was enjoying the studies and product trials, until they stopped sending me invites (end of 2018). I thought the website doesn't exist anymore or they don't have studies that match my profile. Until a week ago when I noticed an ad stating that they were looking for new members. Why would you look for new members and not invite the old ones?? Apparentely I didn't comply with something (didn't answer a survey on time) so they banned me. They sent me several emails that went straight to spam, but never thought to text or call before banning me. Why would I not complete a survey suddenly?? There was obviously something wrong with my email. My points also expired because I haven't redeemed them in a year. Fab! I've wasted time and they don't even allow me to get back in their members list...

Stay way clear of this company it does not seem legitimate to me. I fear what they have done with my information and how long they will keep it for.