Phoned Plus Heat for a quote, Chole answered and was very helpful in answering my questions. She sent me the terms of service by e-mail, which I went through and after reading them I decided the pr... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent Service from Plus Heat! I had a great experience with Plus Heat today. I called at around 8:30 am to arrange a plumbing service, and with Jennifer’s assistance, I was able to successf... Toon meer
My experience with Plus Heat was most favourable. The engineer was on schedule and polite. He removed his shoes and serviced the boiler. He also went beyond his brief and helped me with a small leak... Toon meer
Took our an annual boiler/heating policy after a really bad experience with a local company who broke the boiler whilst servicing. I was able to speak to someone at plusheat via their online chat and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Supplying home emergency cover & call out services throughout the UK. Our technically trained support team are on hand 24/7 to provide unrivalled service when you need us most. Avoid expensive repair costs with affordable tailored cover; our home emergency cover protects your family (and your wallet) when things go wrong. Alternatively, visit our website to report a one-off repair should you not require a subscription plan.
24-Hour Response Time Guarantee
Have an engineer on site within 24-hours of reporting your issue
Report your issue to us online or via our 24/7 emergency helpline and have one of our trusted engineers on site in under 24-hours.
Contactgegevens
27 Old Gloucester Street, WC1N 3AX, London, Verenigd Koninkrijk
- 0808 164 2892
- info@plusheat.co.uk
- www.plusheat.co.uk
4,7
Uitstekend
18K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
She was very pleasant and helpful and…
She was very pleasant and helpful and explained the policy well
12 oktober 2026
I spoke with a chap called scott who…
I spoke with a chap called scott who was very professional and courteous.
12 oktober 2026
Easy to sort out and very good deal.
12 oktober 2026
Engineer First Class!!
Engineer was punctual, phoned in advance of arrival, was polite, courteous, professional and tidy. Well done! 👏
9 oktober 2026
Review zonder uitnodiging
Great service from plus heat especially…
Great service from plus heat especially Calvin who I spoke with, very professional and helpful. Thank you.
12 oktober 2026
The staff member was very clear and helpful
The staff member was very clear about the cover of the contract and helpful when asked questions, resulting in a stress free setup of the contract
12 oktober 2026
Great service
9 oktober 2026
Review zonder uitnodiging
Grace was really helpful in sorting our…
Grace was really helpful in sorting our query out. thanks
12 oktober 2026
Service undertaken thoroughly without…
Service undertaken thoroughly without any inconvenience. The engineer was efficient, informative and helpful. I couldn’t ask for any more really.
11 oktober 2026
Review zonder uitnodiging
Perfect
Grace was very friendly and resolved what I needed quick, as well as explaining everything and being professional.
12 oktober 2026
I was impressed by the thoroughness of…
I was impressed by the thoroughness of the annual boiler maintenance. Engineer was on time and very polite.
10 oktober 2026
James was very helpful
James was very helpful
Language can be a slight problem, as is normal these days, but overall satisfactory!
12 oktober 2026
I had to rearrange an appointment for a…
I had to rearrange an appointment for a gas safety check and he took time to call the engineers and arrange for me. He could have left it but didn't made a big difference.
12 oktober 2026
Service failed to meet customer.
Service failed to meet customers requirements and business requirements
Paid for out of service 24hour engineer
Engineer failed the job so time scale failed got service a day after. When engineer arrives he cant do the job. Stair case required for loft not a ladder staircase reqd.
When setting up the plan as new customer should have looked into that they cant take me a customer because loft has the boiler with no staircase abut ladder is available, they bypass that crucial notes.
Friendly staff no fault their.
Failure is you pay out of contract job job should happen for that service cost.
10 oktober 2026
Antwoord van PlusHeat
Hi Mrs Kaur,
Thank you for sharing your feedback. We’re sorry to hear that the service did not meet your expectations, particularly regarding the engineer’s inability to complete the job and the resulting delay.
We note that your email has been received by our Complaints Department, and a member of the team will be in contact with you to review your concerns and provide further assistance.
We appreciate you taking the time to bring this to our attention and apologise for the inconvenience caused. Should you need further assistance or information please do not hesitate to contact us on 0808 164 2892 or at support@plusheat.co.uk
Kind regards,
Sean
PlusHeat Team
Plushest customer service is absolutely…
Plushest customer service is absolutely great
Happy to deal with them
12 oktober 2026
Superb Service
Bila was great all throughout the conversation, fast accurate, really understanding and helpful
12 oktober 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.