Pondesk didn't answer mail for support request
I bought at 5 may 2001 a mini PC from Pondesk. After approximately 3;years this PC didn't start up while I was just rebooting it. So the screen stays black, no sound. It also doesn't boot up.
So I have sent at 3 april 2024 a mail to info@ for technical support, but they didn't sent any reaction.
I understand that the issue has happened after the guarantee but there's something like out-of-warranty period which means that Pondesk had to support me. But as I said they didn't answer my mail.
From a business perspective, that is irresponsible, and I hold it against them.








