Pos Malaysia Berhad Reviews 

Never answer call or reply whatsapp(number given by SMS)!

No call, no one show up. No one push my door bell, no delivery reminder card but in tracking show delivery attempt fail and give 1300300300 number that only machine answer the phone. Hello!! This is MCO time, every one at home and waiting for the delivery. Expensive fee but service SUCK.
Many people out there need a job. Pls choose people who really appreciate the job and do it correctly. This sucker don't even come to my house and put remarks in tracking fail delivery attempt.

Disgusting service my seller posted my item 29th March received at hub 30th March awaiting despatch to the UK 6th April 2 months on nothing no item no update fed up trying to email pos just go round in a circles..... What the hell is going on?

The most slowest, irresponsible, laziness & scam postal service entire of my life. Too much robot stuff in their office.

Other postal service can do delivery for the parcel from 5-10 days during pandemic season, but this one even a month and a half still can't deliver to the owner.

Damn bad experience with the online inquiry services. Directed me here and there, called, emailed, filled in form, but at the end there is no one replying me even in Facebook messenger. I don't even have an answer until now....

Langsung x ada update traking no.. ya faham PKP tapi update la trakimg perjalanan barang tu.. sekurang kurangnya semua tahu ni last di hub klia.. lepas tu mati dekat situ ja x tahu sudah sampai ke belum..

charged me over 1000 RM for 3 day delivery, they didn't deliver and its been 2 month and they don't return it either.
And they don't respond to emails you send to care at pos.com.my and also not to phonecalls .

Poslaju has the worst service. I’m gonna call out specifically to Pos Tesco Extra Ampang, they are super rude. They pick up calls just to hang up on customers. Very rude. They don’t deserve the job. Irresponsible workers.

Worst courier. If poslaju claimed to be the 2nd worst courier in Malaysia no one dares to claim first. My parcel has not been updated for 2 weeks (almost months i have ordered) and i tried to call no one pick up, never received email that i mailed and the hot-line is a dead line. Felt so cheated, like i order thin air. Idk why does it take so long time (deliver within Malaysia not something from overseas). I know it's cmco period but c'mon lah my mom ordered something later than me using ABX and received it earlier!! *cough blood*. So before you order/sending out something online be sure not to use postlambat unless you're masochist.

This is the worst service ever.....my package is stuck at same city where I live since last 7 days.

No email reply, nobody to attend the call.

They got no reply and don't care policy.
Somebody should sue them for this harrasment.

Shaz Serene why the heck are you giving 4 stars did your keyboard have problems or it was misinput? Either way this DRB Hicom owned legacy company is not getting any better is it and sadly my mom used to work for Pos Malaysia. Yes I use pos Malaysia because the price is cheaper than other services. Yea It is MCO so all parcels are getting delayed. But your big bosses at DRB Hicom tu semua relax saja ke? Tak buat apa? No mitigation plan in times of crisis? No more phone customer service. Items are stuck at airport hub you dont think of hiring part time staff? Your so called “feedback form” doesn’t even work its giving error. How the heck are your customers going to check on their item? Kami bayar la bukan servis percuma. Kalau tahu servis macam ni jangan lah mintak duit dulu lepas hantar barang baru kami bayar. Selamat Hari Raya.

Sangat terok. Dah dkt 2 minggu lebih takde pape update pon pasal barang.

worst courier service i ever using...calling customer service NO SINGLE PICKUP also even calling for thousand times....E-Feedback form also NOT Workng...showing ERROR!! I STRONGLY SUGGEST OTHERS DO NOT EVER USE POSLAJU OR POS MALAYSIA SERVICE IF YOU HAVE OTHER CHOICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My item almost 1month xsampai2 lg..then once trace, only update kt 25/4/20 lg..postout 24/04 lg..so howwww?????call pos off semua xblh trace item kt mane...teruk la..kalau setakat smgu 2 ok lg..ni dh hmpir sbln!!!!!!!!! Complaint kt pos care pn xde reply!!!!!takkan lps sbln bru dpt brg!!!!😭😭😭😭😭

My parcel still stuck in Malaysia with Poslaju since April 28 2020.. damn slow and bad service !
Will NV ever opt for it Again!!! Super bad choice !

Might as well sack all the current staff.. get in the fresh & hardworking ones. The current staff are lazy & tidak apa attitude.. so many ppl now out of job..change them all

Never been good experience in pos malaysia. All people working there are not helpful nor friendliness. Advise to use Other Courier Service

Dah berapa lama beli barang and stuck kt satu satu tempat lama nak mampuih.satu tempat 3 4 5 hari.ko bayang dia singgah berapa banyak tempat bila beli from oversea.wahhh no joke pos laju is extremely slow.kita faham la pkp,tapi service is too bad,setakat tunggu kejap kejap tu kita ok je,ni tunggu sampai aku yang gigurl ni pun bole tumbuh janggut halamak.be professional pos laju,pihak atasan should prepare for something like this to happen in the future.untung ribu riban,buatlah penambahbaikan.kau sedap la gaji banyak.orang bawahan kau,mampus mampus kerja.pls poslaju.make a change.😧

Pos laju please tingkatkn awak pnye service.. seriously slow gilee.. dahlahh Mahal cost courier.. plss online business xyahhlahh guna pos laju.. mnyusahkn cust jee..