Product was fine...a ceiling fan
Product was fine...a ceiling fan. Price was good, order shipped right away. The trouble was the fan was missing the remote control and won't operate without one. I called customer service and got sent to voicemail.. which stated the mailbox was full... Thats never a good sign. They then prompted me to send my message via text. I never heard back from them yet....its been over a month and voice-mail, email, and text attempts have failed to get a response. I was forced to buy a replacement remote from Home Depot in order to operate the fan. I WILL NEVER BUY FROM THEM AGAIN. Saving money is nice, but not at the expense of missing parts and nonexistent customer service.






