Prime Lane | Fine Art & Fragile Goods Shippers Reviews 21

Very easy to use and fast service. Callum was amazing and did help me and support me as it was my first time using couriers. Very good and fast communication. I would recommend them. Ace service.

From collection to delivery, the service provided by Antonio was outstanding.
Highly recommend this company

I now got a reply which was close to the truth. I booked door to door but not apartment to garden. They did try to help finding a solution and suggested that my housekeeper would go to a neighbour…. This was definitely not what I expected.

Overall very happy. Quick response to my initial request for a quote. Very competitive price. Good communication throughout with artwork shipped from London to Switzerland well within agreed timetable. Would definitely use again should the need arise

Antonio was very good to deal with - professional and quick to follow through. The chair Prime Lane shipped for me was wonderfully packed and protected and arrived in days. I am most appreciative

Terrific personal service and communication, collecting artworks from Paris and safely delivering to my London address.

As part of buying the Georgian clock I was pleased that I chose Prime Lane to move it to my home. The man took a lot of trouble and care in the dismantling, moving and reassembling.

Antonio provided an excellent service throughout and the consignment arrived safely.
However, the rigid shipping crate label became detached overseas and this caused delay.
Suggest modify crate exterior to allow completely secure attachment of all labels for return journey to UK.

Antonio and the team at Prime Lane were fantastic from start to finish. Great price, super supportive throughout, and they handled every obstacle with ease. The artwork was very fragile and arrived safely and in perfect condition. I’d happily recommend them to anyone needing fine art or fragile item shipping.

Antonio at Prime Lane was great. Extremely flexible and accommodating with getting our artwork shipped over from Italy for an exhibition. He kept us informed and was very efficient.

Excellent communication with Antonio at Prime Lane, very clear instructions & also a punctual pick-up. The antique table was crated very well before being air-freighted from London to Vancouver.
I'd highly recommend.

Prime Lane were extremely helpful in advising about shipment of a large picture to New Zealand. We used their services which were friendly, helpful, super efficient and the item was very promptly delivered to NZ with great communication throughout the process. At a very reasonable cost too.
Thank you Antonio!

From pick up to delivery I was supported all the way by the team at Prime Lane. I will definitely use their services again.

Clear communication and responsiveness for am art shipment from UK to NYC. Item arrived in perfect condition. The custom built box was impressive.

I needed to ship my artwork to the United States for an exhibition. It was my first time being chosen for an exhibition, and I was very unsure about the process. Daniel took his time explaining the process and the steps Prime Lane takes to ensure my artwork arrives safely and quickly, and the documents needed for this shipment.

I am so grateful for the time and effort Daniel put to ensure my work arrived safely, and also received a congratulations email from him when the work got sold!

10/10 service

We recently contacted Prime Lane for the transportation of 20 servers from East London to Munich, and the experience was outstanding from start to finish. Their team handled everything with professionalism and care—unmounting, securely packing the servers in wooden crates, and delivering them to Germany within 10 days.
The two technicians who came to collect the equipment were especially impressive: diligent, respectful, and extremely careful with our fragile hardware. Communication throughout was clear and responsive, which gave us complete peace of mind.
Fully satisfied with the service and will definitely be using Prime Lane again for future shipments.

Had an awesome experience with Prime Lane sending two gaming PCs and curved monitors to Dubai. Everything was packed super well and handled really professionally. I was kept updated the whole way through, and the shipment got there in just 4 days - way faster than I expected!

Big shoutout to Callum for looking after my shipment and making sure everything went smoothly. Definitely recommend Prime Lane if you need something shipped safely and quickly!

Had a great experience with the team especially Callum. Prompt and clear communication, quotes provided were accurate. First time using them and I was impressed by how easy they made it. Would highly recommend ⭐️

Antonio was a pleasure to work with throughout shipping my painting to the United States. I was worried about the “tariffs” that Trump has implemented, but Antonio eased my mind by explaining the shipping process and next step necessary if the tariffs was implemented. I was kept up to date throughout the shipping process and was notified when delivered. Could not ask for a better service!

Would definitely recommend to any artists looking for a professional service.