I have bought German Pharmacy Tudca from Pro Hormones before but since my last purchase they have changed. They are now coated with something disgusting and strongly chemical. It stinks. If you get it... Toon meer
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Lees wat reviewers zeggen
I purchased two bottles of Turkesterone, they arrived with super fast delivery. I have been taking these with creatine at the recommended dose at 2 tabs a day for only three weeks so far. I am seeing... Toon meer
The peels are very good loving them when will finish I will definitely I will order again
Received 3 tubs of turkesterone. 2 were all dented up and 1 wasn't even sealed. A replacement was sent. In my opinion this is a complete waste of money, been taking for over a month and had no res... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Leading supplier of Natural & Healthy supplements. Born in 2008, we are on a mission to provide high dosed, high quality supplements to the general public.
Contactgegevens
Verenigd Koninkrijk
- www.pro-hormones.co.uk
3,4
Gemiddeld
716 reviews
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Slow delivery
1 maart 2023
Antwoord van Pro Hormones
Hi Rikhil, I have taken a look into your tracking this morning and I can see that your parcel was dispatched last Wednesday on a 2-3 working day delivery service with yesterday being the final working day before the expected latest arrival date. I can see that the courier had your parcel out for delivery yesterday morning but unfortunately did not deliver it. I am urgently going to query this with the courier this morning and I will be in touch inside your inbox with en expected delivery day, hopefully this should be today at the latest. I will be in touch.
Amazing staff/products
Very helpful staff, I email and get a response very quickly plus they are very knowledgeable and helpful towards your needs and help you buy the correct supplements for your personal goals. For sure my go to company, recently bought some turkesterone unfortunately I received the wrong product emailed them got a response within 20 or so minutes, and they kindly sent me a new order that arrived the next day absolutely free of charge keeping the previously delivered product. Stress free amazing service Big thankyou to Brendan for his on going support
Adrian
27 februari 2023
Excellent comms/service
Product delivered as described in a timely and efficient Manor, as for the product? to early to tell if there is any significant effect... yet
27 februari 2023
Very poor service
Very poor service. Ordered Feb 24th. DPD still haven't been asked to collect my order and start the delivery process. Very disappointed with how slow Pro-hormones are In getting this on the road. There are extremely massive companies out there such as Amazon that can do same day and next day which Is why I, as a business owner, keep going back to them almost daily....!
24 februari 2023
Antwoord van Pro Hormones
Hi Kevin,
I came across your Pro-Hormones TrustPilot review this morning and I would like to say thanks for posting your honest review but most of all sorry for this poor experience that you've received. Your parcel should have been collected by DPD on Friday afternoon, ready for a next working day delivery to you; however I can now see that this has not been the case (the collection / parcel was never scanned into DPD's facilities). I am urgently investigating this with DPD to see what has gone wrong here but in the meantime I do not want you waiting any longer and therefore I would like to get your parcel reshipped as soon as possible (today).
I have reached out to you in your inbox with an offer of some compensation to stress our apologies for this DPD mishap, we will ensure this does not happen again.
The ease of use of the company website…
The ease of use of the company website helps a lot.
There’s many products that are out of stock so it can be difficult to bulk buy.
20 januari 2023
Emails ignored
Emailed immediately after my order to amend - email was ignored and products sent. Would have likely ordered more, but don't trust this site now.
21 februari 2023
Antwoord van Pro Hormones
Hi Rory, Apologies that your order was not amended in time before we had a chance to get round to your amendment request, your order was dispatched very fast and due to the sheer volume of customer service enquiries, some cancellation / amendment requests can not always be granted. I will be in touch inside your inbox as soon as possible to hopefully get this resolved for you. You can absolutely trust us, I will look to rectify this for you swiftly.
I've had their Turkesterone three…
I've had their Turkesterone three times. I definitely made big gains and noticed more mental clarity. Tongkat Ali was the best value Tongkat Ali at 90 caps for 29.99. With this product my libido and focus increased considerably.
1 februari 2023
Review zonder uitnodiging
Sent me 2 free products 👍🏼
Ordered products for the 2nd time from them, when they were out of stock they were honest in saying they didn't have an eta so sent me 2 free extra products to make up for the out of stock products.
15 februari 2023
5 star
Good supplement outlet, fast delivery, good value and happy with the quality of product
26 februari 2023
Very good experience
25 februari 2023
Review zonder uitnodiging
Great and quick customer service
Great and quick customer service. The guys are on it and very polite and helpful. Thanks
24 februari 2023
Review zonder uitnodiging
Great Products and Customer Service
I recently had an amazing experience buying Pro-Hormone products! The products are of amazing quality, and the customer service was beyond great; even during a tricky time with delayed delivery, they were quick to respond and incredibly helpful. I can't recommend them enough- truly exceed my expectations!
3 januari 2023
Review zonder uitnodiging
so far so good
Only been taking turkesterone for a few days so haven't had enough time to evaluate it, but I'm optimistic after reading reviews. Service was great & delivery was prompt, & I got a discount for ordering 3 months supply.
22 februari 2023
superb service
delivery service messed up the delivery, however prohormones acted fast and amicably to resolve the situation.
21 februari 2023
Review zonder uitnodiging
Antwoord van Pro Hormones
Hi Johnny, thanks for sharing your review and I would like to apologise that your parcel has been marked as delivered by the courier but has not been received by you. I will look to have this rectified immediately by firstly enquiring with the courier to see exactly where this package was delivered to. If we're unable to locate your package, rest assured we will be sure to resend your package via an alternative courier. I will be in touch inside your inbox with more details. If you ever did need to get in touch in the future, we're always contactable at sales@pro-hormones.co.uk.
Reasonably priced along with good…
Reasonably priced along with good quality and fast delivery.
Pretty much everything that you would want as a service.
18 januari 2023
I purchased two bottles of…
I purchased two bottles of Turkesterone, they arrived with super fast delivery. I have been taking these with creatine at the recommended dose at 2 tabs a day for only three weeks so far. I am seeing strength gains along with muscle definition. I can not say it’s 100% because of the Turkesterone but it is definitely helping. Once these bottles are finished I will definitely be ordering more A*
16 februari 2023
Review zonder uitnodiging
Antwoord van Pro Hormones
Hi Chris, I would like to apologise for the poor communication and the poor delivery arrival time on your order. I can see that you have left us with a TrustPilot review and I would like to thank you for leaving the honest review. I was just wondering if there is anything we can do to make this right? I have contacted you on your email address to hopefully have this resolved for you. I can see that your order finally arrived with you on the 21/01/2023. Are you still looking to return this or are you happy to keep the parcel? I would really like to try and make this right for you so if you have any ideas at all please let me know! I know this is your first order with us and it really is not the usual experience we give to our new customers and so again I would like to send my apologies. If it works for you, if you do want to give us another chance for the future to make this a better service for you, I'll be sure to send across a personalised discount code to use site wide on our website.
Sorry again for the delays on the response time, unfortunately January turned out to be a tricky month for us but we're now finally back to our normal call of service and I am confident we can make this a better service for you next time round. Thanks again.
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