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Pro Drive provide best in class IT support and cyber security, backed by strategic planning, to SME businesses in the Legal, Accountancy and Financial Services sectors. We work with firms who want their technology investment to help set them ahead of their competition and demand security and customer service without compromise. Our unique IT maturity index allows us to benchmark your IT and make informed recommendations to improve its performance and reduce business risk. We help businesses who are frustrated with IT not solving key business problems, don’t really understand how it can help or how to measure the results, those who are worried that they’re not fully prepared to deal with the threat of cybercrime or the consequences of data breaches and those fed-up with hidden IT costs keep coming out of the woodwork instead of having a clear plan of what they should be spending for the year
The Pro Drive IT guarantee
Export House, 5 Henry Plaza, GU21 6QX, Woking, Verenigd Koninkrijk
4,5
14 reviews
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We have used Pro Drive IT for many years and we are very pleased with the service we receive. They listen to our requirements and find a suitable solution to any issues that may arise. All team members are knowledgeable and helpful and I would have absolutely no hesitation in recommending them to any other business.
Pro Drive IT is a great support to our business. Their service desk is responsive, knowledgeable and always willing to go the extra mile. Whether dealing with day-to-day support requests, Microsoft 365 issues, user onboarding or wider infrastructure projects, the team has consistently delivered a high-quality service. Highly recommended.
Antwoord van Pro Drive IT
Thank you for the very kind review Sergio.
We've only been working with Pro Drive for a short time, but we've been really impressed so far. The team is responsive, knowledgeable and quick to provide support when needed. Communication has been excellent throughout and we would happily recommend them.
Antwoord van Pro Drive IT
We're very pleased you have enjoyed the experience of coming on board Vikki and we look forward to a great long-term working relationship with you.
Prodrive resolved my computer issue quickly and professionally.
Antwoord van Pro Drive IT
Thank you for the feedback Justin.
We have been working with Pro Drive IT since 2012 and, over that time, they have become an invaluable part of our business.
Bruce, the Managing Director, Matt, the Technical Director, and the wider team have always provided us with an excellent level of service. Their support team are knowledgeable, responsive and dependable when day-to-day issues arise, while the projects team have successfully managed numerous larger IT, infrastructure and security projects for us over the years.
What we particularly value is the personal service and continuity. They have taken the time to really understand our business and our systems, and their advice is always practical, straightforward and clearly explained. We have never felt that they recommend technology simply for the sake of selling us something.
After more than 14 years working together, we have built up a great deal of trust with the whole Pro Drive IT team. It is reassuring to know that when we need help, there is an experienced team behind us who know our business.
We would have no hesitation in recommending Pro Drive IT to any business looking for a professional, knowledgeable and dependable IT partner.
Antwoord van Pro Drive IT
Thank you for the very kind words, Bruce. We see our role as helping our clients use technology to support their business objectives and value your appreciation of that.
We have had a long-term relationship with Pro Drive IT and always found them to be most professional and reliable. Their response time and performance has been exceptional and we would highly recommend them to anybody that requires a high level of service, knowing that their business and security are safe in their hands
Five-star service from the brilliant ProDrive team. The team is consistently helpful, polite, and quick to find solutions to any technical issues. They keep our business running smoothly. Communication is clear and straightforward. I highly recommend their services to any business looking for a reliable, professional IT partner.
Antwoord van Pro Drive IT
Thank you Jamie - your recommendation and kind words are very much valued.
We worked with Pro Drive IT for over five years, during which time they successfully migrated our business to the cloud and provided our managed IT services.
Throughout our partnership, we received good levels of service. The team were responsive, and always willing to help, with any issues being resolved as promptly as possible.
Our decision to move to another provider was driven by the changing needs and scale of our business as it expanded.
We remain appreciative of the support Pro Drive IT provided us throughout this time.
We at Robert E Price & Co have used Prodrive IT for many years. The team at Prodrive IT are always helpful, informative, friendly, and do not stop until the job is done/resolved. We are confident that our data is secure and our online security is the best it can be.
The ProDrive team helped us complete an Exchange migration to Microsoft 365 . Right from the outset they had a clear plan with specific milestones and regular meetings. When things didn't go quite to plan (as always happens) they were quick to respond and get things back on track.
I'd happily recommend them to others.
I have worked with several external IT companies in the past, and Pro Drive is my favourite by far. Even non-urgent tickets are picked up and dealt with quickly and professionally.
Antwoord van Pro Drive IT
Hi Lynsey, thank you for the kind comments. We aim to resolve all issues, urgent or otherwise, promptly.
Prodrive IT provide computer support, through a very strong team and have provided a very good service to us for many years. Calls are answered promptly together all required assistance in solving the problem. This means our situation has been dealt with very quickly and we are up and running again, which is essential in maintaining our level of service to our clients.
Antwoord van Pro Drive IT
Hi Jacqui, thank you for the very kind words. Speed of response and resolution are our highest priority.
Great service from John at Pro Drive - knowledgeable and really helpful with our IT support. Highly recommend!
They are a good company, and they do get the job done. Sometimes they can be quick and sometimes they can be
slow. I do think that the job gets done a lot quicker depending on who summits them and things don't get said until you tag someone with a bit more of a higher statues in the company. Someone has been having the same problem every month and it still hasn't been sorted. I know that this is a big problem however I am sure the now this has been seen it will get sorted. This is why I gave them a 4/5 because they are not a awful company and I would focus on the positives of Prodrive rather then the negatives.
Prodrive is a much better company than who we had before, and we have had much more success than failure.
Antwoord van Pro Drive IT
Hi, thank you for your comments. I'm rather concerned that you have an ongoing issue you feel we have not dealt with appropriately. This would clearly not be our intention and I am sorry that you have felt the need to air it on a review site to bring it to attention. Its our intention and part of our values to deliver nothing but a positive experience to our clients but if things to go wrong, to rectify them promptly and learn from any mistakes. Unfortunately I am not able to identify you from this review so if you could drop an email to hello@prodriveit.co.uk for my attention with some more information so we can identify the problem, we will ensure it is addressed. Many thanks, Bruce
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