Professionalsimmediately Reviews 

193
•
TrustScore 1.5 uit 5

1,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

A truely horrible, scary and intimidating experience - avoid this company. Booked a plumber and electrician several days in advice - but needed to cancel as parts had not arrived. Cancelled two days a... Toon meer

Beoordeeld met 1 van de 5 sterren

Very bizarre - somehow they managed to embed their number within google sponsored results when I clearly looked for "domestic electricians in [insert home town]". Their number comes up under the... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute joke. Sent an "engineer" who "had to go and get a part". £390 lighter and toilet not fixed properly. Called his personal mobile to be told he would call later that day. Now can't get hold... Toon meer

Beoordeeld met 1 van de 5 sterren

CUTOMERS AND TRADES BEWARE!! Recieved multiple calls today (3 within 10 minutes) requesting that I do "plumber" work for them ("Hello is this plumber?"). Apparently I'm then charge the poor cu... Toon meer

Bedrijfsgegevens

  1. Thuisdiensten

Informatie afkomstig van verschillende externe bronnen

ProfessionalsImmediately24 We find new customers for good professionals, How it works? Indicate your profession, Receive requests for interventions, Accept the job, You pay the commission to us only if you do the work


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

193 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 5% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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1,3

Alle reviews

(193)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Avoid at all costs. These guys are likely to appear on rogue traders soon. They sent me an operative who was instructed by head office to take the call out fee of just over £100 without even looking at the problem I reported. They then emailed me stating their hourly rate of £235. They left without remedying the issue and if I hadn’t protested they’d have made no attempt to even investigate the problem, they simply wanted to turn up and collect money. An absolute joke. No customer service. Strongly suggest you don’t call these guys. Waste of money, bordering on scam.

20 december 2020
Beoordeeld met 5 van de 5 sterren

I needed a plumber to fit my new…

I needed a plumber to fit my new waching machine and dish washer and I called these guys. They sent me a plumber within the hour and promised me the plumber would do the whole job in less than £85. The other companies I called that day said they charged much more than that(starting from £140). So I chose professionalsimmediately. Plumber came , fixed everything quick , provided me with an invoice and then left. I am very happy with everything, definitely will call them again!

21 november 2019
Review zonder uitnodiging
Logo Professionalsimmediately

Antwoord van Professionalsimmediately

Hello Inna, Thank you for your kind remark.
We love hearing from our customers – especially when our service is able to make a positive difference to them.
We’re always improving our services , so we encourage you to contact us again!
Thanks again – we appreciate it!

Beoordeeld met 4 van de 5 sterren

Had a plumber from this company and the…

Had a plumber from this company and the service was good. They came on time and were transparent with the price. Would give 5 stars but I will use them one more time.

21 november 2019
Review zonder uitnodiging
Logo Professionalsimmediately

Antwoord van Professionalsimmediately

Thank you, Sophia White for sharing your review with us and the community. We appreciate it. It is always a pleasure to know that our clients are satisfied with our services.
Thank you and we hope you contact us again!

Beoordeeld met 5 van de 5 sterren

very professional

Best service.
A few minutes late but worth it

15 november 2019
Review zonder uitnodiging
Logo Professionalsimmediately

Antwoord van Professionalsimmediately

Thank you, Davies O'Brien for sharing your review with us and the community.
We are glad to hear that your problem was fixed on the right time. We’re always improving our services , so we encourage you to contact us again!
Thanks again – we appreciate it!

Beoordeeld met 5 van de 5 sterren

Great and useful service

Great and useful service. Recommend.

15 november 2019
Review zonder uitnodiging
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Antwoord van Professionalsimmediately

Hello there, We appreciate the kind words! I’m thrilled to hear that you are satisfied with our services. Punctuality and effectiveness are our best qualities.
Thank you and we hope you contact us again! Best regards, Professionals Immediately!

Beoordeeld met 1 van de 5 sterren

I would avoid

I called Emergency Plumber Bromley (by professionals immediately) as I needed a pipe sealing or new tap replacing (either would have been acceptable at the time). They did neither of those things, claiming I’ll need a builder and another plumber and leaving me with no water and charging £150 for the privilege. I was left with no water and had to call another plumber who was able to fix the issue within 20 minutes

They also told me if I called them the next day they could come and fix it, which is weird when they couldn’t fix it during the emergency hour I paid for.

I have tried to email the company to ask for a part refund (not even a full one), however they haven’t responded to any of my emails.

I would avoid

8 oktober 2019
Review zonder uitnodiging
Logo Professionalsimmediately

Antwoord van Professionalsimmediately

Dear Louise, We are sorry to hear you had such a bad experience.
We would like the opportunity to investigate your feedback further.
Please can you send us again an email on: info@professionalsimmediately.co.uk with all the details, for clarifying this situation. On your disposal, Professionals Immediately!

Beoordeeld met 1 van de 5 sterren

Stay away from both using them and being part of their organisation.

I am not a competitor I am not in the same business as they are at all. Their business is a web business and I am an Electrician.
They phone me regularly and they tell me how they will give me jobs.. Give implying it's for free. But no, they want half of the incredibly over inflated takings. They don't care if you are qualified or anything. They target small businessmen and if you think about it, charging £300 for a couple of hours work will inflate your turnover immensely and also your costs and giving the customers of the Electricians a really bad deal.

29 juli 2019
Review zonder uitnodiging
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Antwoord van Professionalsimmediately

Dear Dave North, We are a marketing company and along 24 Hour Emergency Helpline we offer a lot of services such as: online marketing, web marketing, customer service 24 hour, etc.
How can all these services be free? When you go to a advertising agency, do you get a free service?
However, we would like to point out that we ’re always improving our services to increase the level of satisfaction of our customers.
On your disposal, Professionals Immediately.

Beoordeeld met 4 van de 5 sterren

I called a plumber

I called a plumber as I had a leak in my ceiling. The plumber came around 30 mins after I called and fixed the issue, although it was a bit expensive. I would recommend in case of an emergency.

24 juli 2019
Review zonder uitnodiging
Logo Professionalsimmediately

Antwoord van Professionalsimmediately

Thank you, Henri Lame for sharing your review with us and the community.
We love hearing from our customers – especially when our service is able to make a positive difference to them. We’re always improving our services , so we encourage you to contact us again!
Best regards, Professionals Immediately!

Beoordeeld met 1 van de 5 sterren

Absolute cowboy and con artist's jam a…

Absolute cowboy and con artist's jam a self employed joiner so I no the ruff prices I went through a rad pipe while fitting skirting board it was easy access as I chased out the wall it took them 20mins the two guys what turn up it don't even think they where plumbers no van just a batterd old car they couldn't speak a word of English and where rude, once the job was done the put me on the phone to the guy who takes payment he told me when I 1st rang its £65 plus materials which I fort no more than £80 total as the part they fitted cost only £3 he then said the total price including vat, fees, materials etc £450 which I obviously didn't pay then 335,then 225 I said the most am paying is £120 take it or leave and after arguing for 30mins it which is still well over priced and to say I found these on Google they need shutting down

8 juni 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We had a poor experience of this…

We had a poor experience of this company through their emergency-plumber 24 hour. We had a pipe burst in our living room on a weekend. I called them and the person said there would be a £75 call out charge plus labour and that the plumber should be there in 30 minutes. Over an hour later the plumber arrived - he was good and fixed the problem.

On completion he told us the total bill was £300 with only £10 parts (no VAT). At no point had I been informed of the expensive hourly rate and neither had I been informed that they don't accept credit cards. The plumber then told me he wasn't allowed to leave until I paid then and there!

They need to be much more transparent and modern about their charges and payment methods - this felt unprofessional and I would encourage them to address it.

11 mei 2019
Review zonder uitnodiging

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