I was a bit Dubious about Ordering a Jacket on Sunday Afternoon, because of the Mixed Reviews, but may I say the Shopping Experience was Superb from Start to Finish. Picked Up My Order from the Local... Toon meer
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Lees wat reviewers zeggen
Third time ordering from ProKit, and every time have been happy. The football shirts are good quality and well finished, and the size guide is easy to use. This shirt took just over 17 days to come,... Toon meer
Bedrijf heeft geantwoord
Ordered and paid, got an immediate confirmation and so far nothing more for 3 weeks. Starting to think this company are scammers and thieves. Have written again today but expecting I have lost my mone... Toon meer
Bedrijf heeft geantwoord
Had been let down badly by another company. Rang the sales team and they promised delivery within 12 days. True to their word the shirts were delivered to me in the time frame stated. Excellent custom... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProKit UK are one of the UK's leading specialist retailers of football boots, goalkeeper gloves, training equipment, base layer and teamwear from major brands including Nike, Adidas, Macron, Joma and many more.
Contactgegevens
Unit 10a The Old Brickworks, Church Road, RM3 0HU, Harold Wood, Verenigd Koninkrijk
- 08448440665
- internetsales@prokituk.com
- www.prokituk.com
3,7
Gemiddeld
199 reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Referee Kit
I am always wary of ordering kit from an online company that I hadn’t heard of. I read some reviews about this company and I felt that it was legitimate. I placed my order not expecting that my order would be completed until next week. This was communicated to me and I was happy to wait- very happy to have received the kit over the weekend! Very impressed!!!
31 januari 2026
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Prompt delivery on time correct product…
Prompt delivery on time correct product received. Everything went right 👍🏻
7 januari 2026
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
We had the stock we needed for our son…
We had the stock we needed for our son and it was delivered very quickly in time for Christmas.
20 december 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Really Good Company to buy from
Helpful company who respond to enquiries almost straight away. The products are always made with care and are of good quality. Only negative they used DPD to deliver who are as much use as a chocolate tea pot.
12 december 2025
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Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Brilliant Pricing and Delivery
Bought replacement footballs at a superb price.
Web site navigation is excellent, with a wide range of items.
Delivery (free in my case) couldn't be any quicker.
I will definitely shop again!
16 december 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Why do this
Purchased an item for £110, £116 with shipping and now they’re ‘refunding the item due to stock shortage, if there was a stock shortage why you it be listed and I’m not getting a refund for the £6 shipping which means I am basically down £6 for nothing
8 december 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi Carson,
We’re truly sorry for the inconvenience you experienced. Due to an exceptionally high number of Black Friday orders, our stock system unfortunately suffered a malfunction, causing some items to appear available when they were not. We fully understand how frustrating this must have been.
I can confirm that your refund was processed in full, including all delivery charges. Please refer to your refund confirmation email for the full breakdown, and if anything looks incorrect, our team will be more than happy to help.
As a gesture of apology, we’d like to offer you free delivery on your next order. Simply email us and our team will arrange this for you.
Thank you for your patience and understanding, and again, we sincerely apologise for the disappointment caused.
ProKit UK
Great Experience
Customer Service great!
Item arrived in the time advised.
The shop has everything you could need!
5 december 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Excellent quality goods
Excellent quality goods. Although delivery is a bit longer than other sites, this is stated when placing orders so it should be no surprise. They delivered within the timescale given and email communication was very good. Many thanks for a good buying experience.
5 december 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Not a nice experience
Not a nice experience at all the order was late arriving and when it did it was meant to be a surprise for my husband but when I opened it I ordered his usual size xxxl and it was extremely small and when I tried to contact people in both the store and emailed the online service the man in the shop wasn’t very nice at all which upset me and when I asked for a refund it was declined online the shirt was also made of quite a thin material for the price it has not made me confident to purchase anything else through this company I’m really really disappointed with the service given
18 november 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi Chris,
Thank you for taking the time to leave a review. We always take negative feedback seriously and investigate every case thoroughly. However, we do need to clarify the factual details, as the information in your review does not reflect what actually occurred.
Your order was placed on Tuesday 18th November at 5:11pm, and at the point of purchase you were quoted a delivery estimate of “Delivered on or before Wednesday 17th December 2025”. This extended timeframe is clearly stated online because the item you selected is a custom-made product.
Despite this agreed timeframe, your order was despatched within 2 working days, on Thursday 21st November at 2:52pm — 27 days earlier than the latest date you accepted during checkout.
Regarding sizing, a comprehensive size guide is provided on the product page to assist customers in choosing the correct fit, as sizing varies between brands. We strongly recommend consulting this before ordering, particularly for custom-made items.
With respect to your experience on the phone to our store, the retail store and the online shop operate independently and use separate systems. Store staff cannot access online order information. For this reason, when calling our telephone number and selecting Option 1 (Internet Sales), customers are advised to contact us via email so that online enquiries reach the correct department.
Your return request was declined because the item ordered is a custom-made product and therefore non-returnable, as clearly stated on the club shop homepage, product page, shopping cart, checkout, and in the Terms and Conditions you accepted when placing the order.
We appreciate all genuine feedback, but false or misleading reviews can be extremely damaging to small businesses such as ours, particularly when the verifiable order history does not support the claims made.
Kind Regards
ProKit UK
kits and traning gear
great service purchased home and away kits with woolly hats 10/10 service
1 november 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Excellent
Excellent service and delivery super fast, plus got the item I was looking for at a great price! Top marks !
18 november 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Fantastic customer service
Fantastic service the young lad that served me in the Harold wood shop was very helpful making sure we got the correct sizes and also helping to get the correct fit goalie gloves for my son with some great advice too. Will definitely use in the future when purchasing new boots and kit etc. Excellent customer service, thanks
7 november 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Halstead town fc
Great products. Great prices.
Bought 3 first team shirts .
T.shirt, polo shirt , training top and a coat.
Will recommend pro kit to anyone who loves non league football.
8 november 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Club shop
We use this website, as it is our club shop (Notley Youth), really good service, brought a few things off here now, never any problems
1 november 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Very disappointed in the presentation…
Very disappointed in the presentation the football boots have been sent out in. They look like a returned item, the box is damaged, no tissue paper to protect the boots.
It’s a let down especially when they’re a gift for someone.
30 oktober 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi Wendy,
We’re very sorry that the product you received appears to have been damaged in transit.
While the packaging itself carries no monetary value and is primarily there to protect the product inside, we completely appreciate that it’s an important part of the experience when purchasing something new, especially as a gift.
Thank you for bringing this to our attention, and please accept our apologies for the disappointment caused.
Kind regards,
ProKit UK
Exactly what I ordered and came really…
Exactly what I ordered and came really quick
26 oktober 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Very efficient and fast service
Very efficient and fast service. Order placed online, live stock shown and delivered within a few days.
21 oktober 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Poor communication
Well I ordered 2 pairs of training bottoms, and it took them nearly 1 week to tell me that 1 of them was out of stock and then just refunded my money and sent the other pair out.
Problem was, I’ve paid delivery for just 1 pair of training bottoms and now I need to find a different pair to order and will have to pay delivery again.
I did email them to ask why I wasn’t contacted sooner and given the option to select a different pair before they just delivered 1 pair. But unfortunately no one ever got back to me. Also you can’t call them as online orders can only email them.
16 oktober 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi Leroy,
Thanks for your review and apologies that our service wasn't up to the levels both yourself and we expect.
After looking at your order, we can see there was a stock shortage on one item within your order, unfortunately we cannot see any emails from yourself to us.
However, if you would like to place an order for another pair of trousers, please placed the order as "Click & Collect From Store" and reply back to your order confirmation email and we will send these out free of charge for you.
Kind Regards
ProKit UK
All Good
Shirt ordered (Basildon United) late September and received within 3 weeks. Kept up to date and informed of delivery. Appreciate shirts have to be pre ordered so was not expecting it in a matter of days. Shirt great quality, very pleased and good experience all round.
20 september 2025
Review zonder uitnodiging
Antwoord van ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
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