Prolux Cleaning Reviews 

2.061
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service by Kris. Gave his total attention to detail and managed to remove every stubborn stain. They use only best products for quality fabrics. It was also super efficient. He was fini... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

At first there was a problem with our electrical supply and the engineer had to be very patient and try various solutions plugging in to different sockets in different rooms. In the end he succeeded a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

amazing service, from booking to finish very effecient with reasonable price. definitely will use them again, thank you so much!!

Beoordeeld met 5 van de 5 sterren

Just had my carpets done by Kevin,amazing job.he made my carpets look like new again I am very pleased with the results very professional.would highly recommend Kevin and proluxcleaning.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtreinigingsbedrijf
  2. Gordijn en Stoffering Schoonmaakservice
  3. Reinigingsbedrijf voor meubelbekleding

Geschreven door het bedrijf

London's favourite cleaning company! We're always there for you when you need us wherever you are situated! Efficient and quick cleaning services at really reasonable prices. Give us a call on 020-3318-6387 to get your free quote!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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3 sterren
2 sterren
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4,9

Alle reviews

(2.061)

98 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Punctual and Efficient Service

The cleaning personel was punctual, friendly and deligently did his work welll within the stated timeframe. This is a service I will definitly use again in future.

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

We’re grateful for your kind words, Francis. It’s wonderful to hear that the service met your expectations—we’ll be glad to assist again anytime!

Beoordeeld met 5 van de 5 sterren

Professional carpet cleaning

The contractor arrived on time, he was friendly and professional with a full range of carpet cleaning gear.
The job took around 40 mins and now looks like new and smelling wonderfully fresh. The carpet was totally dry within 4-5 hours. Will definately use them again

21 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

We’re thrilled to hear your carpets are looking like new again, Lesley! Thank you for your trust and kind feedback—we look forward to helping again in the future.

Beoordeeld met 1 van de 5 sterren

Paid full price for cleaning half sofa !!!!

Booked them after reading 5 star review but my experience was not smooth as it should be!!
First, I was booked for the slot, but when the technician arrived, he looked at the sofa and told me that someone else will come to clean since he has big machine (although all information was already provided before to the company).
I was given another slot for the same day, 2 hours apart, then the cleaning was done, but only the part which was infront, because the technician do not want to (even I offered him help to do so) and I was not told before that only front part of Sofa will be cleaned. When I raise the issue, company offered me £20 credit in my next booking, and why would I book again the company, which is not fair in dealing!!

Really disappointed

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Hi Imran, we’re very sorry to hear that your experience wasn’t as smooth as it should have been. We completely understand your frustration and take your feedback seriously. We’ve also tried to reach you by phone and email to resolve this, but unfortunately haven’t been able to connect.

Beoordeeld met 5 van de 5 sterren

Highly recommended!

The company was amazing. Very easy to book, and they immediately called to offer a slot that had opened up during a cancellation, were willing to go the extra mile on requests, and even gave me a prompt callback two weeks later with answers to follow up questions I had, with accurate memory of the clean. The clean was done quickly and to a high standard with fantastic results, and everyone I spoke to was efficient, friendly and incredibly helpful. Incredibly impressed with ProLux and would happily use them again.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Thank you so much, Rebecca! We’re thrilled to hear that you had such a smooth experience from booking to follow-up, it means a lot that you noticed. We’d be delighted to help you again anytime!

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish

Polite, professional, and clearly took pride in their work. My carpet looks immaculate 😍. Many thanks
Highly recommend to anyone looking for top-quality carpet cleaning

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

We really appreciate your kind words, Liudmila. Knowing you’re satisfied with both the service and results makes our day! Your recommendation is the highest compliment we could receive!

Beoordeeld met 5 van de 5 sterren

Great service

Great service and result. Always a pleasure to deal with.

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Thank you, your kind words mean a lot, Jo! We are glad to hear that you enjoy the service every time. See you soon!

Beoordeeld met 5 van de 5 sterren

Excellent

Victor, the guy who came, was a lovely guy and very professional. A good.job.done too.

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Thanks so much, we appreciate your feedback! We’re lucky to have Victor on our team, and he’ll love to hear this.

Beoordeeld met 5 van de 5 sterren

Great cleaning service

It is the 3rd time I am using Prolix cleaning services. Prolux provides highly professional cleaning services. The result was perfect and it was done very efficiently. The technician was very professional and knowledgeable. I would highly recommend.

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Dear Ameline, we truly appreciate your loyalty and positive feedback. It’s wonderful to know our technician met your expectations once again and that the results impressed you. Your recommendation is the highest compliment we can receive. Thank you for choosing Prolux.

Beoordeeld met 5 van de 5 sterren

Couldn’t recommend prolux cleaning…

Couldn’t recommend prolux cleaning enough! Super helpful and friendly service! Will definitely be using their services again !!

25 juli 2025
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Antwoord van Prolux Cleaning

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with us. Can’t wait to welcome you back for your next clean!

Beoordeeld met 5 van de 5 sterren

mattress cleaning

Phoned to say arriving early. Job took as long as specified. V happy

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Dear Barbara, we appreciate your feedback. It’s great to hear our punctuality and efficiency met your expectations. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Highly recommended and professional

We have used them on numerous occasions. Always professional and works carried out to a high standard.
Highly recommended!

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Thank you, Mohamed! We’re delighted to have earned your trust over multiple visits. Your recommendation is the best compliment we could receive.

Beoordeeld met 5 van de 5 sterren

Rectified Issues very well - Thank You

I have very rarely given a poor review before and previously did for this company, however, i am making a complete U-Turn of my initial assessment, the acknowledgement and actions to get the issues rectified, were exemplary. The second Technician that came out was absolutely first class, he communicated exactly what he was going to do, and made a tremendous effort... i will now wholeheartedly agree with all of the previous ratings of this company, and will indeed use them again and recommend to family and friends.

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Dear Mike, thank you for your lovely feedback! It’s great to know our technician’s communication and effort made a difference. Your recommendation means a lot to us.

Beoordeeld met 5 van de 5 sterren

the work was done to a excellent …

the work was done to a excellent standard and was done quickly no time wasted l would definitely use them again

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

We appreciate the glowing feedback, Chicme! It’s fantastic to hear the work met your expectations. Your satisfaction is what we aim for!

Beoordeeld met 5 van de 5 sterren

Great experience start to finish

Great experience start to finish. The person who booked the appointment was very nice, and the technician was also very polite and easy to work with. Thanks.

31 juli 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

We truly appreciate your kind feedback. It’s great to hear both our office staff and technician made a positive impression! We’ll be sure to share your kind words with our team!

Beoordeeld met 5 van de 5 sterren

First time using this company for a…

First time using this company for a mattress and sofa clean. Highly recommended. Easy to communicate with, helpful reminders prior to the appointment, easy to transact. George visited yesterday - punctual and professional. Very happy with both jobs. Cleared-up and left without leaving a trace. Many thanks. Will use again.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Thanks so much for the glowing review! We’re delighted you had a great first experience with us — George will be glad to hear your kind words. Thanks again, and we look forward to seeing you next time!

Beoordeeld met 5 van de 5 sterren

Prolux offer a competitive price BUT…

Prolux offer a competitive price BUT provide a n expensive service . My VW polo had cream interiors and they came out beautiful.

I’ve also used prolux to wash carpets and my mattress and now getting them to clean my Toyotas upholstery

Worth every penny!

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really lovely job by Prolux Cleaning

Really lovely job by Prolux Cleaning. Our carpets were quite heavily marked, but they came up a treat! Very quick, efficient and friendly service. So pleased we found you. Thank you.

22 juli 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Thanks for the great feedback! It’s wonderful to hear that our service was both efficient and effective. Your kind words are truly appreciated—don’t hesitate to reach out again, we'll be more than happy to assist you!

Beoordeeld met 5 van de 5 sterren

Great service and Great Cleaning products

Exceptional cleaning service with safe cleaning products, making it easier to sleep with peace of mind.

I would certainly use the technican again. He was very pleasant, professional, efficient, and expedient.

27 juni 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Hi Vanessa, thank you so much for your kind words! We’re thrilled to hear that our safe cleaning products and professional service gave you peace of mind. We’d be more than happy to assist you again anytime!

Beoordeeld met 5 van de 5 sterren

Prolux were fantastic

Prolux were fantastic, easy to arrange and did a brilliant job. Professional, quick, polite and all the stains were removed from my sofa and it looks brand new. Very happy thank you!

15 juli 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Thank you so much for the lovely feedback, Alison! We're thrilled to hear that you're happy with the results and that your sofa looks brand new. It was a pleasure to assist you, and we truly appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Fantastic Experience

Fantastic customer service, brilliant technicians who take pride in their work. Have used many times and always been super happy! Have recommended to friends who have also been very happy.

13 juli 2025
Review zonder uitnodiging
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Antwoord van Prolux Cleaning

Dear Melissa, your loyalty and kind words are incredibly encouraging! Knowing you’ve recommended us to friends, and they’ve been happy too, really makes our day. Thank you for being such a valued client!

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