I took our car to ProTyre in Billingham to get the aircon system regassed. The system was refilled and it now works as it should. The only slight issue was that I was told that the car would be ready... Toon meer
Locatie
Wijzig locatie12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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Lees wat reviewers zeggen
Staff are absolutely 1st class. Good service,MOT and explain everything you need to do in simple terms and always go the extra mile for the customer
Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... Toon meer
Bedrijf heeft geantwoord
Booked in for a service and mot at 0830,informed them I needed the car back before 1 pm as I had an appointment later that afternoon. They rang me at 1230 all done and all was satisfactory, well pleas... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Billingham
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, Verenigd Koninkrijk
- 01642 565800
4,8
Uitstekend
2K reviews
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Friendly helpful staff
18 mei 2026
Car tyre changed as soon as I arrived.
15 mei 2026
MOT in May
On time. Very honest appraisal of the MoT at a very good price. Appreciated the advice given by the lads on the desk.
15 mei 2026
Tyre replacement
They are always just so a wait is inevitable. However, their service is always very good
12 mei 2026
Great bunch of lads, great service
Great bunch of lads, would not think of going anywhere else, great service.
11 mei 2026
Great experience
Great experience, friendly helpful staff who go above and beyond for customers … highly recommend this branch
8 mei 2026
Great service minimal waiting friendly
Great service minimal waiting friendly, courteous staff
6 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Protyre Autocare - Billingham
Dear Kevin Egan,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Brilliant service
Brilliant service. I was able to book in the next day for a new tyre. Efficient and friendly service. I even got a report detailing the health of my other tyres and brake pads with recommendations. Absolutely brilliant will definitely be going back
29 april 2026
always super helpdul and advises…
always super helpdul and advises customers on their best options, Friendly staff and reasonable costs compared to many
27 april 2026
Lacking knowledge and ability
They were unable to complete the front wheel alignment on my car, saying it was done but steering wheel was still off centre. After a second visit to correct their first attempt, they were again unable to correct so I was issued a refund without hassle. Took my car to Halfords autocare and 30 mins later my tracking was completed correctly and steering wheel straight again. I'm left feeling that their mechanics need further training on how to correctly carry out wheel alignment correctly, which is not a good look for such a business.
27 april 2026
Antwoord van Protyre Autocare - Billingham
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Billingham branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
First class service and efficiency...
Easy to purchase the tyre we needed online and also book in at a convenient day/time with ProTyre. Service was excellent and efficient. We'll definitely be using them again.
27 april 2026
Guys were great and very helpful
Guys were great and very helpful
That’s why when I need a tyre I come to Protyre
13 april 2026
Very gòd competitive pricing
Very gòd competitive pricing. Arranged on line. The local depot was all organised and ready when I arrived. I chose Gt radials they are definitely queiter on the road than the Bridgestones I had on the car.
It to early to say about wear as I have only done about 400 miles. The price on the tyres was the cheapest fitted price I could find.
8 april 2026
Great service
8 april 2026
Very helpful
Very helpful
Very knowledgeable
Feel that they are looking after you
Hardworking especially the tyre fitters
Very reasonable
6 april 2026
All good
All good. Just unfortunate I had to use another garage to release the rod end nuts.
Great service in general.
1 april 2026
Had Car in for a service & Mot
Had Car in for a service & Mot. Car failed Mot because of warning light on dash, but once off retested FOC. 👍
Great service and friendly and approachable. Would highly recommend.
30 maart 2026
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