Protyre Autocare - Buckley Reviews 

2.562
•
TrustScore 4.5 uit 5

4,5

Mount Terrace Works, CH7 3AE Buckley, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had my front tyres replaced. They inadvertently fixed a clicking sound that was coming from the wheels that I was originally quoted from Jaguar as a £250 fix. Also, correctly identified that my wheels... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient team, 4 new tyres and alignment, decent price, ordered online easy buy and booking process, free drinks machine while you wait and friendly staff. Thankyou

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really good service at Pro Tyre. I’d pre-booked my tyres, so drove straight into the bay as directed. The guys were really friendly, the tyre fitting was quick and efficient, and the lady on reception... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very nice accommodating staff, work was started and finished on time, very reasonably priced in the current climate for four brand new tyres and alignment. Booked mine online as was needed as soo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. ook in
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoremmenwinkel
  6. Autoservice
  7. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Mount Terrace Works, CH7 3AE, Buckley, Verenigd Koninkrijk

  • 01244 544575

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(2.562)

33.081 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Stephanie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Best price on Pirelli tyres in the area

Had my front tyres replaced. They inadvertently fixed a clicking sound that was coming from the wheels that I was originally quoted from Jaguar as a £250 fix. Also, correctly identified that my wheels were out of alignment, something JLR failed to notice at my inspection two weeks earlier (this may have been the fault of the clicking sound.

26 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Steven,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Very friendly and helpful. Easy to book and paperwork emailed within a few minutes. Will use again.

4 november 2026
Review zonder uitnodiging
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Service was excellent

Service was excellent. Speedy work and a good price

4 november 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Staff are super friendly

Staff are super friendly , super quick , easy to book via website and call. They get the job done and everyone is super friendly. I highly recommend.

2 november 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great staff provided a warm welcome and…

Great staff provided a warm welcome and investigated my issue quickly. Soon found the screw in my tyre and fixed it without a problem. Took a while but I didn't have an appointment and they were busy.

29 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Colin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

I think his name was Brad

I think his name was Brad . I couldn’t fault him .

30 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello James,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Super Service

Great welcome and clear direction as to where to wait. Nice clean waiting room while all 4 tyres put on. Great job. Brilliant staff.

27 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Sidney​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Excellent service

The staff were very helpful both on the telephone and in person. Will not hesitate to us them again.

28 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 2 van de 5 sterren

Had my pickup tracking done was miles…

Had my pickup tracking done was miles out had it done only drove it home and popped to shops handful and feels worse steering wheel still not straight and cars pulling to the left

24 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Dear Mr Carruthers, 

Thank you for bringing this to our attention. We are disappointed to hear your steering remains misaligned and your vehicle is drifting. We can confirm that we have raised with management and they will be in touch with you in due course.

If there are any issues or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Good prices and quick efficient…

Good prices and quick efficient service, have used before and will again .

28 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Barry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Efficient team

Efficient team, 4 new tyres and alignment, decent price, ordered online easy buy and booking process, free drinks machine while you wait and friendly staff. Thankyou

28 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Ali,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Helpful staff

Easy booking service. Helpful staff very accommodating.

26 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Helen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

The staff at my local protyre centre…

The staff at my local protyre centre are a very friendly and professional group of people.
Super quick service with very resonable prices. I would’nt go anywhere else.

26 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Matthew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Timely and smooth

Timely and smooth, an early morning slot as I had an appointment very soon afterwards and the team worked to ensure the work was completed...good coffee in the waiting room too!

19 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Friendly, efficient service

Really good service at Pro Tyre. I’d pre-booked my tyres, so drove straight into the bay as directed. The guys were really friendly, the tyre fitting was quick and efficient, and the lady on reception was really helpful. All very straightforward. Would definitely use them again.

19 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Rachel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Super friendly and efficient

Super friendly and efficient

23 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Alun,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 1 van de 5 sterren

Such a horrible experience! Go to the Mold Branch instead!

Such a horrible experience. I went to get new front tyres and tracking done. They completely messed up my tracking and my wheel pulled dramatically to the left. After arranging another appointment over the phone I was told that "I" had booked it at mold protyre instead. The woman who i dealt with at the counter in Buckly protyre delivered an awful experience. She wouldn't let me speak, blamed me for booking the wrong place, wouldn't belive that there was anything wrong with the car by the look on her face and she was just plain rude and belittling. Ive never had such a bad customer experience.

Keep in mind I paid nearly £500 for this just for it to be botched and get horrific service in return with no apology or compensation for wasting my time and money!

I decided to keep my appointment at the Mold Protyre instead and head there. WOW. What a difference. The staff there were so kind and understanding and fixed all the issues caused by the buckly branch. If it weren't for them id never go near this company again. So thanks Mold!

26 september 2026
Review zonder uitnodiging
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Dear Luke,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

I walked in with a head light out…

I walked in with a head light out person I spoke to was busy and asked me to call at reception. A member of staff asked if this was my car and said he would do it there and then. Perfect he also asked someone to do a free tyre check which was done immediately. Thank you

16 oktober 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Hello Mrs Goddard,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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