Luke and Lewis always do an incredible job keeping me updated regarding service. As well as going the extra mile to fit me in on numerous occasions. I recommend protyre highly and would highly su... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Canterbury Protyre branch has to be the best and friendliest garage I’ve ever been to. Your employees that I met on were very welcoming and all appeared to be happy and enjoying their work. Luke in... Toon meer
All the staff were incredibly helpful and friendly. Service was quick and great coffee machine in the waiting area whilst I waited. Would definitely recommend this place over anywhere else locally.
Bedrijf heeft geantwoord
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Canterbury
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, Verenigd Koninkrijk
- 01227 455548
4,7
Uitstekend
853 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Protyre Autocare - Canterbury
Hello Eira,
We're glad you had a positive experience at our Canterbury centre. Thank you for your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
The care and attention afforded by the…
The care and attention afforded by the staff at Canterbury
24 juni 2026
Antwoord van Protyre Autocare - Canterbury
Hello Mr Kennett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a last minute issue
Had a last minute issue, and Luke and the team could not have been more accommodating. Friendly, professional service, with everything done to help and get me back on the road. Fully recommend
23 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Canterbury
Hello Keith,
We are so pleased to hear we could assist you with your last-minute issue. We are glad our in centre team provided friendly, professional service to get you back on the road. Thank you for your kind recommendation!
Best regards,
Eddie
Customer Care - Protyre
I've used Protyre Canterbury many times…
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Reception are polite and attentive. Throughout the duration of my visits I am kept informed of what is happening and there are never any little surprises on the final invoice with everything itemised and in plain English. Thanks!
23 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Canterbury
Hello Marc,
We are so pleased to hear about your consistently excellent experiences at our Canterbury centre over the years. It is wonderful to know our technicians' knowledge and pride in their work, along with our reception team's politeness, have made such a positive impression. We truly appreciate your kind words about our service. Thank you for your continued trust in us!
Best regards,
Eddie
Customer Care - Protyre
Failed MOT on a tyre
Failed MOT on a tyre. Managed to get a tyre delivered same day and fitted for a price.
Very friendly front member of staff, he was great. The other staff don't seem to want anything to do with customers and that's quite apparent. Not that it's really an issue.
17 juni 2026
Very prompt and courteous help and advice
Very prompt and courteous help and advice from staff. Have used this company previously and always return for any problems with our cars. Prices are very reasonable and would highly recommend.
17 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Canterbury
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for helping me out when I had…
Thank you for helping me out when I had a flat tire when I was due to set off to Le Mans for the 24hr you provided me with great service and I managed to catch a slight later than scheduled ferry I had a really great time thanks to your excellent customer service
17 juni 2026
Antwoord van Protyre Autocare - Canterbury
Hello Matthew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What a great place to have tyres…
What a great place to have tyres fitted. Staff are extremely friendly and helpful and they will find an amazing deal on tyres for you. The coffee machine in the lovely waiting room (where you can also view your car on screen) is super easy to use, delicious and free! Bonus! Try this place, I`m sure you won`t be disappointed.
16 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Canterbury
Hello Rebecca,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and superb customer…
Great service and superb customer relations
MOT tester very thorough
12 juni 2026
Antwoord van Protyre Autocare - Canterbury
Hello John and Katy,
We are delighted to hear you received great service and superb customer relations from the team in centre. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Tyre was damaged on fitting
Tyre was damaged on fitting. When reported next day they tried to blame fault on manufacturer and offered no support leaving me with a huge bulge on tyre and not safe to drive.
12 juni 2026
Antwoord van Protyre Autocare - Canterbury
Dear Roy Steer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
It took 1hr 40 minutes to regas the air…
It took 1hr 40 minutes to regas the air con. Staff were friendly.
12 juni 2026
Antwoord van Protyre Autocare - Canterbury
Dear ICTS ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Canterbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good service
Very good service, very polite & Called me prior to visit to inform me that the work would be delayed as they were waiting for a delivery. Phoned when job was complete to let me know my car was ready to be picked up.
3 juni 2026
Antwoord van Protyre Autocare - Canterbury
Hello,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that you were kept informed about the delay and that the team in centre communicated effectively regarding your car's readiness. We appreciate your kind words about our service.
Best regards,
Eddie
Customer Care - Protyre
Excellent service from Protyre
Excellent service from Protyre from start to finish. They went above and beyond to help me and made the whole experience stress-free. The waiting area was lovely and clean, which is quite rare to find, and I was even offered a nice hot drink while I waited. Fantastic customer service, friendly staff, and I would highly recommend them. Thank you again!
4 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Canterbury
Dear Danielle Bibi,
Thank you for taking the time to share your really positive feedback!
We are so pleased to hear you had an excellent experience and found our customer service to be fantastic.
It's wonderful to know you appreciated the clean waiting area and the hot drink.
We are delighted that we could make your experience stress-free at our Canterbury branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service and really friendly
Great service and really friendly, will be using again.
3 juni 2026
Had my car mot today I had too give it…
Had my car mot today I had too give it 5 stars as the staff was very efficient, lovely clean waiting room with lovely coffee on hand, a tv where you watch your car having it’s mot, went above my expectations will definitely use them again and a good price for the service I received
3 juni 2026
Review zonder uitnodiging
Being able to book an MOT check at very…
Being able to book an MOT check at very short notice. Inspection was handled within five minutes of dropping the car off and completed in 45 minutes. The cost of £34 approx was half that quoted by the car’s brand service facility where I was told the car would need to be left all day. No brainer to use protyre again.
8 mei 2026
Excellent service
Excellent service. I needed my wheels balancing before I went on holiday and they fitted me in the next day. Also they’re really friendly and helpful. Just the best!
9 mei 2026
Not happy with service.
Not happy with service.
Aircon still not working.
Can't get it sorted out.
4 mei 2026
Antwoord van Protyre Autocare - Canterbury
Dear Kim Brooks,
We're sorry to hear that your aircon is still not working. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.