Protyre Autocare - Carterton Reviews 

1.033
TrustScore 4.5 uit 5

4,7

Ventura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service as usual Booked online for air con re gas, staff very friendly, job was done quickly, even a few extra pointers before MOT 👍 Much appreciated 👏

Beoordeeld met 5 van de 5 sterren

All agreed procedures were carried out. The cost of the service was not excessive.car returned in clean condition.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, Verenigd Koninkrijk

  • 01993 843987

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.033)

32.618 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

One small problem

Booked in for 17:00, got there due to traffic 17:10 but they still got me in, however as they were rushing I think maybe they wasn’t focused as a day later I noticed one of my wheel bolts was 3/4 undone !

13 april 2026
Logo Protyre Autocare - Carterton

Antwoord van Protyre Autocare - Carterton

Dear Stephen Wilkinson,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Excellent Service

Hit a pothole and damaged my tyre, David turned around my stress levels and got me back on the road within 1 and half hours and excuse the pun,they were flat out.

6 april 2026
Beoordeeld met 5 van de 5 sterren

As always

As always, David from Protyre is knowledgeable and helpful. I wouldn’t take my car anywhere else.

6 april 2026
Beoordeeld met 5 van de 5 sterren

Very easy to book online

Very easy to book online. Dave was very friendly and gave a clear outline of the work that needed to be done during my car's service. Work was completed quickly and follow-up issues were explained.

30 maart 2026
Beoordeeld met 5 van de 5 sterren

Friendly Experience

I took my wife's Morgan Plus 4 for its annual MOT and the guys were a bit surprised to see such a car. But they carried out a very thorough MOT test while I waited. It was all very friendly and enjoyable experience.

19 maart 2026
Beoordeeld met 5 van de 5 sterren

Easy and convenient

It was easy to order and pay for my tyres on the website. I was able to book a fitting slot at my convenience. The team were friendly and did an excellent job. I shall be using Protyre Carterton again.

9 maart 2026
Beoordeeld met 5 van de 5 sterren

Helpful and efficient

Easy to book in advance and see tyre stock, efficient on the day and really super helpful when I realised I had picked up a screw in my rear tyre on the way over helping to fix this in addition to changing over my front tyres for no extra cost.

3 maart 2026
Beoordeeld met 1 van de 5 sterren

Where do I start! not a very professional outfit!

Where do I start!
They fitted the new tyres then told me they couldn't set the tracking because they didn't have the equipment required to set up a car with ADAS (Advanced Driver-Assistance System).... something many modern cars have! I had to find another garage to do the tracking because the nearest Protyre centres with the right equipment either didn't answer the phone or the only person qualified to use it was on holiday for the week.
To add insult the one of wheel nut covers fell off before they reversed the car out of the workshop.....a good job I spotted this as most of them were so poorly fitted I would have lost more on the way home.

23 februari 2026
Logo Protyre Autocare - Carterton

Antwoord van Protyre Autocare - Carterton

Dear Tony,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Great team!

Great team!! Went in for a replacement tyre and a brake issue. They needed to order parts, got it all sorted the same day. Very quick turn around, brilliant service and just an all around good experience.

25 februari 2026
Beoordeeld met 5 van de 5 sterren

Swift and efficient tyre replacement at a competitive price.

I used Protyre last Spring to regas my Toyota's a/c so when I needed 4 new tyres a couple of weeks ago Protyre came up on the searches with the best prices for the Falken tyres which were the original brand fitted when the car was new. Even better was the fact when I came to order they had a promotion which took £10 each off tyre so I was very happy with that. I placed the order and arranged a suitable appointment for fitting a few days later. I delivered it 10 minutes before the due time and was told it would be ready between 1 hour and 1 1/2 hours. We returned after just over an hour later and it was just coming off the ramp. Good and fast service, good price and friendly staff. Will certainly continue to use them in future.

16 februari 2026
Beoordeeld met 1 van de 5 sterren

Told my auntie not to go there.took an…

Told my auntie not to go there.took an hour to do 2 tyres on her little car. Staff stood around . No rush to get her sorted.

4 februari 2026
Review zonder uitnodiging
Logo Protyre Autocare - Carterton

Antwoord van Protyre Autocare - Carterton

Dear Mr Barker,

Thank you for notifying us of your concerns in regard to your Aunt's recent visit to our Carterton branch.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Great service

Great service, good price ( although it could have been better). I copied the code to save £10 but it didn’t let me apply it at checkout. Car was in and out quickly.

16 februari 2026

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