Very helpful with my tyre change. A previous tyre replacement garage replaced my wheel unlocking nut with the wrong one, so the tyres could not be removed. Protyre kindly recommended a nearby garage t... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Superb service! I'd like to give a special thanks to Kyle, he took the time to explain what he'd done, i.e. balancing the wheels in keep true to the colour, lubricating the metal valve dust caps t... Toon meer
Bedrijf heeft geantwoord
Me and the family was out on a trip in my classic Rover when we had a blow out. My tyer size isn't easy to come by just like that, but these guys had 2 in stock and Kyle went above and beyond to fit u... Toon meer
Bedrijf heeft geantwoord
Really good service from Protyre. I went around several local fitters trying to find the size tyre of needed, and most would only order them in for the following day or two. Protyre had several opti... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Cheltenham
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, Verenigd Koninkrijk
- 01242 584757
4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
More than happy
Bought 2 rear tyres online to be fitted at Cheltenham, unfortunately they hadn’t arrived for the planned date/time a distribution problem rather than the fault of the centre itself. Kyle was very apologetic and made sure the issue was rectified in short order. During the new appointment and fitting, he personally looked after my car with a huge amount of respect and couldn’t have been more helpful. I’ve used this centre a number of times and Mark and the team do a fantastic job.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Cheltenham
Hello Mr Wardley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Kyle did a great job on the tracking…
Kyle did a great job on the tracking and explaining the procedure.
7 oktober 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Cheltenham
Hello Anne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Cheltenham
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Last minute job
Me and the family was out on a trip in my classic Rover when we had a blow out. My tyer size isn't easy to come by just like that, but these guys had 2 in stock and Kyle went above and beyond to fit us in last minute despite being over ran with jobs. Mega helpful and would definitely recommend. Kyle deserves a bonus for his hard graft and composure.
3 oktober 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Cheltenham
Hello Joey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Cheltenham
Hello Mr and Mrs Milroy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good stock level to offer various options and great service
They had a good stock of tyres to offer me a number of options. Great customer service and good price. Professional service. Would recommend.
30 september 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Kai,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and friendly service
30 september 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. Whilst my tyres were being done I asked them to inspect the wiper blade condition. They reported they're in good condition and didn't try to upsell me at all. I trust this place .
28 september 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Mr Henson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book MOT online and pay…
Easy to book MOT online and pay securely. Took car in and was ready within 60 minutes. Great customer service. A hassle free experience
28 september 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Rosella,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Wow!
Wow! What a service! Never written a review before but worth the effort. Just had a tyre change at the Cheltenham branch (Carl and Mark). I had three local quotes, all £100 more for the exact same tire! They fitted the tyre the next day, compared to 2-3 days by others. None of the usual hard cell for other services - refreshing. Actually inflated the tyre to the manufacturer spec, not to some random pressure i always get. If you trust a garage not to rip you off, it needs advertising. Very important to be able to trust a garage.
28 september 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Cheltenham
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service all round
Really good service from Protyre. I went around several local fitters trying to find the size tyre of needed, and most would only order them in for the following day or two. Protyre had several options on the shelf and talked me through the various prices and ranges and gave an honest opinion based on my usage. The chap on the front desk was really helpful, fitted me in within 15 mins and the fit was done quickly with documented QA checks
23 september 2026
Antwoord van Protyre Autocare - Cheltenham
Dear Tony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Carefull preparation, friendly service…
Protyre spent time preparing the rims for the new tyres and have done a better job than the last tyre company we used
23 september 2026
Antwoord van Protyre Autocare - Cheltenham
Dear Stuart Thomas,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent customer service
Excellent customer service, job completed as requested and in a timely fashion
23 september 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Justin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely helpful and friendly are extremely helpful and…
The staff are extremely helpful and spent ages helping me get the right tyres for my car they got me the best deal
They were quick and very efficient nothing was to much trouble even though they were extremely busy
18 september 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Replacement of brakes, etc went well
My car had a replacement of brake shoes and replacement of a tracking joint that had been detected on an MOT done by Protyre.
Work went well although receiving the wrong part delayed it beyond the expected time. All explained and price as expected.
One thought for Protyre - this is obviously a popular garage but sometimes communication with the customer is delayed by just the sheer number of enquiries - perhaps you should bring in more staff?
8 september 2026
Antwoord van Protyre Autocare - Cheltenham
Dear Paul,
We appreciate you taking the time to share your feedback.
We're pleased to hear the work on your car's brake shoes and tracking joint went well, and that the pricing was as expected.
We sincerely apologize for the delay caused by the incorrect part and any communication challenges you experienced due to our busy schedule.
We are always looking for ways to improve our service and your suggestion about staffing levels is valuable as we continuously strive to enhance our customer experience.
we will look forward to welcoming you again at our Cheltenham branch.
Kind regards
Kayliegh
Customer care - Protyre
Great experience at Protyres in…
Great experience at Protyres in Cheltenham . Ive found a certain garage near me wont help me as ive a 1999 Micra , surely im a customer no matter what i drive. One garage even fitted me wrong sized tyres So I went into Cheltenham Protyres hoping experience with this company would be different. Thankfully Yes it was different I needed replacement back tyres so I went in. Mark was very helpful and polite so I was happy for Mark to order my tyres as I was getting boggled from looking online at home.
I actually contacted them on the day I was due to take my car in as my dad was adamant the price I was quoted wasnt right. So I felt daft ringing but Mark answered and yet again he was very helpful. He assured me the price was correct. Later that day I took the car down and waited for my new tyres. I was tired as it was end of my working day so i was glad the waiting room was clean and the chairs were comfortable and the radio was on , not that annoying music some places put on while you wait or the eeerie silence . There was even free coffee and WiFi. Upon collecting the car i was pleased that the right tyres and size were put on. I also got a tyre advice sheet and was shocked at how worn my old tyres were and glad they were replaced.
Overall I went away happy , i would go back and I highly recommend Protyres Cheltenham.
14 september 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Cheltenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Cheltenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Cheltenham
Hello Gerard,
Thank you very much for leaving us this 5 star review.
We always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at Cheltenham.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Very friendly & Knowledgeable team
Very friendly & Knowledgeable team. Explained all options to me for my future service needs.
2 september 2026
Antwoord van Protyre Autocare - Cheltenham
Dear Andrew Holmes,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you at our Cheltenham branch.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.