Protyre Autocare - Folkestone Reviews 

1.041
•
TrustScore 5 uit 5

4,9

114 Somerset Road, Folkestone, CT19 4NW Folkestone, Kent, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service, nothing is too much trouble. Advise given but nothing is pushed onto you. Cost of parts are reasonable, this is the 3rd time I have used Pro tyre and I highly recommend them.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very helpful, unfortunately the tyres I needed were not available until the Monday as it was a Friday afternoon I went so had to wait until then. Then it was all sorted

Beoordeeld met 5 van de 5 sterren

The staff are extremely helpful. The service was perfect. I just cannot fault anything. The advice give on which service I should select was perfect. The price of the service was excellent - second to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. ook in
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoremmenwinkel
  6. Autoservice
  7. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • 114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, Verenigd Koninkrijk

  • 01303 270801

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.041)

33.081 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Asked the garage to look at my tyre

Brilliant garage with excellent service. Would go there again

4 november 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Christine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 4 van de 5 sterren

Very helpful

Very helpful, unfortunately the tyres I needed were not available until the Monday as it was a Friday afternoon I went so had to wait until then.
Then it was all sorted

30 oktober 2026
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, nothing is too much trouble. Advise given but nothing is pushed onto you.
Cost of parts are reasonable, this is the 3rd time I have used Pro tyre and I highly recommend them.

27 oktober 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Lisa,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Expect service competitive price

Expect service competitive price

28 oktober 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Wayne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

The staff are extremely helpful

The staff are extremely helpful. The service was perfect. I just cannot fault anything. The advice give on which service I should select was perfect. The price of the service was excellent - second to none.

28 oktober 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Mr Wilde,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

the chaps at this site are always so…

the chaps at this site are always so helpful and knowledgeable.

8 april 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Bruce,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Mr Burgum,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Always such a great service

Always such a great service

14 oktober 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great service

Great service , fast, efficient and hassle free

14 oktober 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Mr Smith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Always great value and excellent…

Always great value and excellent service.

5 oktober 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, respectful staff, good price and great service. I will be going here for my tyres again. :0)

30 september 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Tyre Replacment.

Good professional service combined with work completed on time.

24 september 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Geoffrey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, very knowledgeable in their branch and also quick and efficient.

23 september 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Andre,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Quick service provided car was ready in…

Quick service provided car was ready in an hour after one new tyre fitted.
Pressure light came on a few days later which my son checked out and sorted with the other tyres.

21 september 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Lorraine,

Thank you for taking the time to share your positive feedback!

We are delighted to hear that you were happy with the quick service you received from the team at Folkestone. We also appreciate you letting us know about the pressure light and are glad it was resolved.

Best regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Nick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Quality

Very helpful and efficient. Been several times, always excellent service.

16 september 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Barry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 1 van de 5 sterren

I booked my front 2 tyres tonbe changed…

I booked my front 2 tyres tonbe changed and also front wheel alignment
After alignment my car was pulling to right went back second time was still pulling to right third attempt they manage to fix but after that weird noise coming under my car had to go to my mechanic put the car on ramp checking everything noticed inner tie rods on both side were not tightened before handing me the car back very very disappointed this is second time they failed to do proper alignment

7 september 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Dear Mr Salman ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Folkestone branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

New tyres

Very helpful staff, good value tyres,
Very good service overall.
Very happy.

7 september 2026
Logo Protyre Autocare - Folkestone

Antwoord van Protyre Autocare - Folkestone

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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