Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieForge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB
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Lees wat reviewers zeggen
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... Toon meer
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... Toon meer
Bedrijf heeft geantwoord
Excellent service all around. MOT failure work was quoted at a reasonable price. On completion we were informed that some of the work, after closer inspection, was less involved than expected and the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Halesowen
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, Verenigd Koninkrijk
- 0121 504 0850
4,8
Uitstekend
2K reviews
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They are unfailingly helpful
They are unfailingly helpful, kind & thoughtful. I have every confidence in them. 100% reliable. Thank you.
16 februari 2026
Very helpful and great expertise!
10 februari 2026
Very efficient and friendly
Very efficient and friendly. Kept me informed along the process. I don't have a single bad thing to say. Thank you
11 februari 2026
Always a great service.
9 februari 2026
Lovely lady Debra who sourced tyres and…
Lovely lady Debra who sourced tyres and gave good advice
9 februari 2026
Very good efficient service provided
Very good efficient service provided. Explained everything clearly.
28 januari 2026
Efficient and friendly.
26 januari 2026
Went in for MOT
Went in for MOT. Waiting time 50 minutes. Great service from reception to mechanic.
21 januari 2026
I told them the wrong tyre size over…
I told them the wrong tyre size over the phone they got tyres went for fitting found out they were the wrong ones they said no problem got new set next day and fitted them
21 januari 2026
Great Value
Chemix/Protyre Halesowen frequently provide tyres at great value. Only downside is that, it's a bit like going to the dentists or the doctors, you book a time and frequently it's 20-30 mins later before they start work.
19 januari 2026
Absolutely superb service really…
Absolutely superb service really friendly guys took my car in at the last minute. The lads turned it round and sorted it out for me within an hour absolutely over the moon thank you so much guys.
14 januari 2026
New tyres
Great service, good advice, and good prices. Used them for years, for bikes and cars, and wouldn't go any where else.
9 januari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent service all around.
Excellent service all around. MOT failure work was quoted at a reasonable price. On completion we were informed that some of the work, after closer inspection, was less involved than expected and the final bill was reduced significantly. This was such a refreshing and unexpected change from what normally happens with most businesses today. The lady, Debbie, we dealt with (Service Manager, owner?) was superb and kept us informed of progress, she understands customer service and how a workshop works, many thanks to her. Highly recommended.
7 januari 2026
Antwoord van Protyre Autocare - Halesowen
Dear Mrs Collins,
We're happy to hear that you had such a positive experience with our team at our Halesowen branch.
It's great to know the pricing and communication met your expectations.
We appreciate you mentioning the unexpected savings and the updates you received.
Thank you for your recommendation!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Yet AGAIN I'm called at 2am in the…
Yet AGAIN I'm called at 2am in the morning to do a puncture on an account customers vehicle for the halesowen depot !! Seems to me like same problem getting hold of the required staff out of hours is still an issue !! Sort it out ! Ex employee from over 2 years ago now and still get it !!! Idiots!!
5 januari 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Halesowen
Dear Stuart Harris,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Replacement tyres
I went into Chemix in Halesowen to get 2 rear tyres replaced after seeing a good offer on line. I showed the gentlemen in reception the offer for the discount at first he said he was unable to give me them at that cost, he suggest i went back on line to purchase them.
He waited for me to do this in reception, he was very patient. He suggested the booking slot and told me to take a seat, the car was done within 30 minutes. This was a very professional and friendly service and i would recommend them.
31 december 2025
Antwoord van Protyre Autocare - Halesowen
Hello Mrs Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly accommodating service
Kindness when MOT failed due to inability to access bonnet but allowed retest without charge when issue fixed. Very grateful.
3 december 2025
Antwoord van Protyre Autocare - Halesowen
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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