Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieForge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB
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Lees wat reviewers zeggen
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... Toon meer
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... Toon meer
Bedrijf heeft geantwoord
Excellent service all around. MOT failure work was quoted at a reasonable price. On completion we were informed that some of the work, after closer inspection, was less involved than expected and the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Halesowen
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, Verenigd Koninkrijk
- 0121 504 0850
4,8
Uitstekend
2K reviews
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Please make sure that the website is correct.
There was a bit of a mixup over tyre size, the size on the website which I originally ordered was incorrect, so they had to be reordered correctly. If it had not have been for the website information being incorrect it would have been 5*, everything else was fine great service from all concerned.
17 september 2025
Book & Pay Online for Same day Service!
Booked and paid online in the morning with an added bonus of a 20% discount! Appt same day! The whole process took just over an hour for an Air Con recharge!
Quick & efficient service will definately use again!
2 september 2025
Good communication
Good communication
Good price and even a discount on payment. Friendly chatting with the guys in the workshop
10 september 2025
Can't fault anything about Protyre if
Can't fault anything about Protyre if
Im honest..... Professional friendly service from all the Staff.
I take all 3 of my vehicles there.
Keep up the Great Service 👍
10 september 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Service is always great
Service is always great, polite staff & very helpful. I feel I can trust the staff to be honest
8 september 2025
Antwoord van Protyre Autocare - Halesowen
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and informed
Very friendly and informed, front desk staff. A comfortable place to sit and wait, with coffee and tea available. Detailed feedback from my MOT.
25 augustus 2025
Awful experience
Awful experience. Waited 2.5 hours for an MOT, failed on several immediate faults £700 & further advisories £1000 plus. Took my car to another local (the next day) for another MOT & it passed with just one small advisory.
Protyre tried to swindle me, unnecessary work, after researching it seems I’m not the only one, and this has being happening for some time. Cheap MOT price as a sweetener to get the jobs in, and then use the MOT as an option to make money for work not actually required.
Avoid at all costs.
22 augustus 2025
Antwoord van Protyre Autocare - Halesowen
Dear Miss Reis,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Halesowen branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Really helpful staff
Really helpful staff, always look after customers and give helpful advice.
13 augustus 2025
Great service. …
Great service with a good price for two tyres. Waiting room could do with a revamp but other than that 5 star service.
20 augustus 2025
Antwoord van Protyre Autocare - Halesowen
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Been using chemix/protyre for years…
Been using chemix/protyre for years always got a good deal and always be as helpful as can be finding a slot
20 augustus 2025
Quick and efficient
Quick and efficient. Ordered tyre on Saturday was there by Monday. Excellent service
18 augustus 2025
Antwoord van Protyre Autocare - Halesowen
Dear Mr Savvides,
We appreciate your kind words and are so glad to hear that you found our team at our Halesowen branch helpful and friendly during your visit. Thank you for your review!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Mot test
I booked on line but then needed to change my appointment. Donna wss really helpful and got everything sorted out for me. I always get great service and feel like I get good advice to plan essential repairs within my budget instead of being pressured to spend money.
8 augustus 2025
Antwoord van Protyre Autocare - Halesowen
Hello Elizabeth,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
A superb MOT and car service but I…
A superb MOT and car service but I didn't like that they didn't ring me when my car was ready, as they claimed my landline was busy, but it really wasn't. Also: The Bronze, Silver, Gold & Platinum increments are a phycological tactic of manipulating customers to pay more than they need.
11 augustus 2025
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