Anthony,the Manager was amazing throughout the whole process from start to finish, together with Sam and Ben and Liam the engineers. The service was second to none and would highly recommend for profe... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.
Bedrijf heeft geantwoord
Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
Bedrijf heeft geantwoord
I booked for an MOT. Easy online booking system Friendly and helpful staff Competative price Already recommended to friends and family
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Rhyl
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Verenigd Koninkrijk
- 01745 777000
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The quality of the the fitting was satisfactory…
The quality of the the fitting was excellent, however I feel the attitude of the desk staff could be better. I felt that he could have been slightly more helpful, where as he seemed short and too busy to one satisfy my issue with staggered wheel sizing, and also told another customer off for bringing in a car late with tred that was illegal, I thought this being discussed in the office/ waiting area was petty and unprofessional.
1 augustus 2026
Antwoord van Protyre Autocare - Rhyl
Dear Owen Harris,
Thank you for your feedback . We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tremendous service yet again from the…
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked in at my soonest convenience and they arranged for the work to be completed within a day. I had also informed them of an additional advisory on my mot,which they undertook while my car was having the work done. They also completed this repair also. I was kept informed of the progress by Sam and costings,to enable me to authorise further repairs. The staff were professional,thorough, courteous and always make you smile with their marvellous customer service. I'm back again in 3 weeks, for a free review of the work undertaken . Faultless service.
5 augustus 2026
Antwoord van Protyre Autocare - Rhyl
Hello Kay,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Best company around
Best company around. The guys are always honest with everything and will go above and beyond to help you out even with paying. Also if products come cheaper they tell you rather than just making you pay the quoted price. Incredible company.
5 augustus 2026
Antwoord van Protyre Autocare - Rhyl
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Rhyl
Hello Deanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
High standards
Service is high with minimum waiting time. Additional brake and tyre checks are carried out as part of the service, which is excellent.
1 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Jeremy,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Arrived and got it straight on the ramp…
Arrived and got it straight on the ramp and changed the tyre.
Staff were friendly, fast, efficient and was all done in half an hour.
Will definetly fo there again and would highly recommend them.
3 augustus 2026
Antwoord van Protyre Autocare - Rhyl
Hello Tom,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Shocking customer service!
Visited Bodelwyddan Rhino garage today as I needed new tyres for my car but unsure about a couple of them as to whether they needed replacing so asked the man if someone could visually check how many I needed so they could be ordered and fitted when they had an appointment.
I was told No! there was nobody available for a 60 sec visual inspection so they could be ordered and I could book it in for whenever they had an appointment I asked again is no one available just to have a quick glance for me? Answer was No again!
Reason because he was snowed under with all his paper work and all the others were busy working on cars I was told to come back tomorrow.
There were 3 of them at desks in the reception but only one person on the phone and no other customers waiting.
Appalling customer service and clearly don’t want the business!
Well you have just lost my custom and my families and anyone else I can warn off!
Just been to another garage with a totally different attitude towards there customers, advice received in 60 secs order placed and being fitted tomorrow
Protyre just lost my sale of £400
Avoid this place like the plague if you can.
Protyre…. don’t bother with the standard auto reply won’t be returning
31 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Rhyl
Dear Heather Fairs,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Did the job with no fuss
29 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Anthony and team give excellent service
Excellent service always willing to help given by Anthony Sam and team
27 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Mrs Day,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Anthony and the team at Rhyl.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great service by the staff
Great service by the staff, good price and got seen quickly. 👌
27 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked the car in online
Booked the car in online, for a Air con regas. Did the job same day, no fuss.
22 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I highly recommend Samuel and the team
I highly recommend Samuel and the team! They recently carried out both work and an air conditioning re-gas on my car, and the service was outstanding from start to finish.
The team were professional, friendly, and clearly knowledgeable. They explained everything clearly, completed the work quickly, and made sure my car was running perfectly before I left. My air conditioning is now ice cold, and the tyre work was completed to a very high standard.
It's refreshing to find a garage that genuinely cares about its customers and takes pride in its work. Samuel and the team went above and beyond, and I wouldn't hesitate to return in the future.
Excellent service, great value, and a fantastic team. Highly recommended! ⭐⭐⭐⭐⭐Well done Samuel. Even though I live in Warrington I will use these guys every time I am in St Asaph.
17 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Babs,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Office Gave Excellent Advice
The website choice was so extensive that I called the office for advice on which tyres would suit best.
The office were very knowledgeable & honest in their opinions.
Suitable tyres were in stock, the fitting was booked in for same day & the job undertaken in 30 minutes.
No drama, no worries, good professional service.
22 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were all very pleasant
The staff were all very pleasant and answered all my questions. Also it was nice having a free coffee machine for a change, unlike other places
20 juli 2026
Amazing staff who always go above and…
Amazing staff who always go above and beyond with my Isuzu that is notoriously difficult to get parts for.
Thanks again for a great experience.
20 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Mr Fell-Crook,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Once we had got the correct booking
Once we had got the correct booking, the team delivered a prompt courteous service. It took a while to get the correct booking as the website doesn’t seem to like iPhones.
15 juli 2026
Antwoord van Protyre Autocare - Rhyl
Dear C G ,
Thank you for your feedback.
We are pleased to hear that you had great service from the team once the correct booking was located at our Rhyl branch.
However, we are sorry to hear there was an issue with the booking confirmation due to using an iPhone.
We would like the chance to investigate this matter further for you; therefore, your concerns have been brought to the attention of the Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Knowledge
The staff were very helpful and friendly the prices are average great service easy to book on line and they are quick
7 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Michelle,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Nice friendly staff ,comfortable…
Nice friendly staff ,comfortable waiting area ,good price
10 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Mrs Woodhouse,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I turned up at 9.45am they took my car…
I turned up at 9.45am they took my car straight away . I went for a coffee and when I got back my car was all done. All done in 20 mins excellent service also all the staff very polite and professional. Will defo us again
8 juli 2026
Antwoord van Protyre Autocare - Rhyl
Hello Keith,
Thank you for taking the time to share your positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the efficient and professional service you received from the team at Rhyl. We look forward to seeing you again.
Best regards,
Eddie
Customer Care - Protyre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.