Great service from first contact by phone through to the tyres being fitted. Good price for the tyres. The only thing that prevented it being a 5 star review was the cleanliness of the waiting a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
simple order process, immediate attention at the branch despite arriving 25mins early. Very helpful staff and a pleasure to deal with. Very competitive price
Bedrijf heeft geantwoord
The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Toon meer
Bedrijf heeft geantwoord
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Thetford
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 4, Telford Way, IP241HU, Thetford, Verenigd Koninkrijk
- 01842 763663
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Protyre Autocare - Thetford
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used thetford tyre and exhaust…
I have used thetford tyre and exhaust for around 20 years and when it changed to pro Tyre I was sceptical.... But ... Was actually really pleased and will continue going there 👍
17 september 2025
Great service as always
Great service as always. Fast and professional. Great pricing.
12 september 2025
Good service and range of tyres at…
Good service and range of tyres at reasonable prices
8 september 2025
Antwoord van Protyre Autocare - Thetford
Hello Rod,
We appreciate you sharing your positive experience. We're happy to hear you were pleased with our service and prices. We value your feedback.
Best regards,
Eddie
Customer Care - Protyre
Did a good job changing my tyres..
8 september 2025
Antwoord van Protyre Autocare - Thetford
Hello Mr J Reyes,
We're happy to hear that your tyre change went well. Thank you for your positive feedback; we appreciate your time.
Best regards,
Eddie
Customer Care - Protyre
The best
Appointment was available, car was fixed quickly and good quality. Always amazing service ✨👍
8 september 2025
Booked my tyres online date and time
Booked my tyres online date and time
Picked my car up hour and a half later
Couldn’t have been happier.
3 september 2025
The tyres were a good price and the…
The tyres were a good price and the team from the manager down were fantastic
29 augustus 2025
Bank Holiday help
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on my way with a new tyre! Excellent service nice guys all happy to help and a nice hot chocolate whilst waiting.
29 augustus 2025
Very helpful and considerate staff
Very helpful and considerate staff. Prompt service and a good price.
29 augustus 2025
I visited you on 20th August on my way…
I visited you on 20th August on my way down south, asked to check my Tyres allso mentioned I had luggage, when I left after several miles I checked my Tyres and it seemed air was taken out rather then topped up.
When I got back I went to my local dealers who checked all my Tyers and all needed air, they checked all my Tyres and valves everything was fine
29 augustus 2025
Antwoord van Protyre Autocare - Thetford
Dear Gerald Almond,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good all round except staff happiness...
Easy to book an MOT, good price for MOT. Staff could have been a bit more welcoming/try to look like they enjoy their job. ':)
20 augustus 2025
Well received at reception and work…
Well received at reception and work conducted professionally.
20 augustus 2025
Antwoord van Protyre Autocare - Thetford
Hello Mr Wilks,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Highly recommended and will definately use again.
From the initial online order to the extras requested over the phone for the same appointment the team were absolutely brilliant and kept me ion the loop every step of the way. Highly recommended and will definately use again.
20 augustus 2025
Excellent job done on time and very…
Excellent job done on time and very professional
20 augustus 2025
Very happy with service provided
18 augustus 2025
Antwoord van Protyre Autocare - Thetford
Hello Garry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.