Protyre Autocare - Tiers Cross Reviews 

Great service, my wife had a puncture and she managed to get to the garage. Very welcoming and sorted a good quality tyre and a very reasonable price. No waiting either.

Booked appointment online. Speedy service on arrival. 4 tyres changed in next to no time. Delicious free coffee while waiting. Would definitely recommend.

Warm welcome very friendly staff excellent service

Called to replace 4 van tyres and asked for a specific brand, was told yes but when it came to fitting they didn’t have them. Was offered replacements which we agreed. Paid for that and balancing of 4 tyres/wheels. On motorway journey home wheel wobble was atrocious. Had to take the van to an alternative branch the following day to be told they hadn’t balanced the front tyres properly 145g out on one and 110 on other. Rears hadn’t been balanced at all. Had paid for 4! Sales man on at least 3 occasions stated he’d come back to me but didn’t and it took 2 emails to head office to get a refund for the balancing. I hasten to add at the cost to an alternative branch. This meant 2 additional visits out of my way.
I would like to say I am grateful for the honesty of the sales guys in the Cardiff branch and actually re doing my balancing correctly.

The service I received was of the highest quality and standard and advice received regarding other matters/services was very much appreciated.

Excellent service today from Tom. No delay for a booking & got everything sorted and more. Knowledgeable and comprehensive; just what you need. Thanks! ;-)

Very helpful and polite

Hello, ordered two tyres online, came into Protyre, Tiers Cross at 17:10. Probably too late to have them fitted. However, no problem. Two tyres on by 17:25 and off home for tea. Great service from the boys. Thanks Derek John.

Best team you could ask for gone above and beyond .. been to Pembroke and Haverfordwest.. these guys have nothing compared to tiers cross guys .. my go to guys ..

Service top notch great set of lads. Price reasonable.. good work guys

Great service from the guys working there, friendly and helpful.
Only reason it’s not 5 stars as they were not the cheapest for tyres in the area but due to the good staff I chose to pay extra.

Second time coming here, as a woman coming into a predominantly male space, they made me feel safe, sent me to the waiting room for some great coffee, before it was finished, the car was done. Thete are many tyre places around, this one is by far the best value, quickest and friendliest

Prompt and efficient

They cut the valves off a tyre which are expensive and put cheap ones back on

Had to rebook due to unforeseen circumstances, but was booked in again at my convenience and job done. Customer service was excellent even when the job couldn’t be done initially so have no complaints about the treatment or the quality of work.

They kept to the appointment time. The tyres were changed without a long wait. Automatic pressure sensors reset properly. Price was as expected with no surprises. Comfortable seating in the waiting area with the offer of coffee.

I needed two new tyres while on holiday in Pembrokeshire and the team were really helpful and sorted me out with some budget options really quickly. Much cheaper than ATS Euromaster and I was seen straight away.

Great service from start to finish Mark was really helpful getting me the right tyre for my car would definitely use them again keep up the great work guys 🙂

Excellent, friendly service.