Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieMarch End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB
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Lees wat reviewers zeggen
Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... Toon meer
Bedrijf heeft geantwoord
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... Toon meer
Bedrijf heeft geantwoord
went to have a/c unit re-gased but had a few issues after sorting a possible problem, had new pump fitted. after second visit finding out that wasn't the fault, they gave me a refund in full. manageme... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Wednesfield
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, Verenigd Koninkrijk
- 01902 863614
4,5
Uitstekend
1K reviews
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Great price for tyres and service
Great price for tyres and service, but short staffed that day so a little slow, but will use again.
Please get things in place so you can 4 wheel align Tesla though
2 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent Customer Service
Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.
2 september 2026
Antwoord van Protyre Autocare - Wednesfield
Dear Lesley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers.
We are delighted to hear that you are happy with the service you received from our team at our Wednesfield branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
After using this company for close on…
After using this company for close on 20 years, l simply cannot believe how downhill it has gone. You have had my car now for over 2 weeks, everytime l ring up l get a different excuse, l am told now they have to get a part from e,bay, the supposed delivery being 4/9/26, l have just been in to Chemix Wednesfield West Midlands to get something out of the car, believe it or not the mechanics in there don,t know anything about the part being delivered. The guy named Montel who is suppose to be manager has gone away on holiday and not left anyone aware. All l want now is hopefully to get my car back, Needless to say they have just lost a genuine customer.
31 augustus 2026
Antwoord van Protyre Autocare - Wednesfield
Dear Irene White,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
The Guys were helpful and tried to…
The Guys were helpful and tried to accommodate my needs.
31 augustus 2026
Antwoord van Protyre Autocare - Wednesfield
Hello,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Wednesfield.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Wednesfield
Hello Hannah,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, so we are delighted to hear that you are happy with the service you received from the team at Wednesfield.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Wednesfield
Hello Wendy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly staff…
Great friendly staff.the young man serving Explained everything clearly. great prices and deals. and open on a saturday. Great for me as i work all week.
8 augustus 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant service and really helpful
8 augustus 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Shirley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT service with a smile
Excellent service for new tyres and MOT. Friendly courteous staff and good value for money. Booking online was easy.
29 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Elaine,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Wednesfield
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre replacement
Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient quick service when I arrived for the new tyre. Following fitting of the new tyre the mechanic checked the light alignment for me too. I will certainly recommend and use this very local and excellent service again.
16 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Dear Margaret Middleton,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Wednesfield branch.
We are pleased to know that you found our service efficient and helpful.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great price on tyres
Great price on tyres, friendly staff.
Would have been 5 if they ever picked up the phone !!
Also took 2.5 hours to fit the tyres poor guy fitting them was doing tyres, air con and running the office, he needs a hand !!
22 juli 2026
Have you this company for a few years…
Have you this company for a few years now. Staff are always polite & helpful. Easy to book either online or by phone.
22 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
i used the Protyre for my MOT ,and i…
i used the Protyre for my MOT ,and i received happy ,friendly and professional service from the staff...
20 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and polite
Very efficient and polite auto are centre. Had suspension arms fitted on the front of my car a silver service and MOT to which I was very pleased. I recommend this place totally.
20 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service, would highly recommend
Thankyou for the very prompt service and being able to identify and rectify a problem at a price I expected to be far higher.
17 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Where to start my wife needed a wheel…
Where to start my wife needed a wheel alignment done booked in for same day appointment on the Monday. Nearly after an hour after booking in online and when we where nearly at the appointment time and where all ready driving to it we got a phone call sorry can't do today we to full and dont have time. OK so do you have tomorrow as it states online appointments all day nope sorry fully booked until Wednesday never beleave are internet site and dont book in appointments on it as we won't be able to fit in ur best off calling us and booking appointments. That's ok if they ever answered there phone. So finally got an appointment for the Wednesday. So they looked at the car and said sorry they could not do it jue to an issue with the wife's car ok fair enough they asked did we want a refund we said not at the min let us check a few things first they said that was fine. So next day tryed to contact them low and behold no answer so we drove down and spoke to sumone who told us a refund had been given we said no it had not as we told member of staff not to then they changed the story stright away to say oh they haven't so he said later he would refund it as he did not have time there and then and would take 24 hours anyway and we would get an email within 24 hours needless to say email never came so had to go back again on the Friday as again no answer to phone where I was told they differently done the refund we should of got an email and if we had not we must of given them the wrong email. Which we had not and basically refused to do anything about it to the point I had to go through my cridit card company to get my refund. Absolute joke of a company and I will never deal with again. They knew they had never authorised a refund a bunch of absolute cowboys and Id give 0 stars if I could. Four times I had to drive here and just get lied to my face and with the price of petrol these days thats a joke. Give information that was requested and the company still have not done anything since they answered this review.
15 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Wednesfield
##- Review Response below this line -##
Dear Phil Hewitt,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Antwoord van Protyre Autocare - Wednesfield
Hello Janet,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
prototyre is great company
prototyre is great company. but some of there branches which they told you service there mechanic had not enough experience and equipment. they just make lame excuses and eat your money. and tell we did our job. honestly they dnt know how to fix it. later only my hope of to get my back my money is prototyre costumer service. they understand my concern and refund my money. these 3 start only for costumer service and for there mechanic. 0 they are lier and Cheated to you. specially the Wednesfield branch ones.
3 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Dear Adeel Ijaz Bhatti,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
ALWAYS USED THIS COMPANY AND ALWAYS.HAD…
ALWAYS USED THIS COMPANY AND ALWAYS.HAD GOOD EXPERIENCE AND GOOD DEAL
1 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Terry,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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