The installation of the tyres took over 90 mins, which seemed excessively long. Also the car settings were not adjusted to register new pressures, which I believe, led to the car signaling an error in... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Simple method of booking and selecting tyres online. Arrived and was greeted by a friendly technician who directed me to a spot straightaway. Both tyred fitted in good time and my car was driven rou... Toon meer
Bedrijf heeft geantwoord
Excellent service guys were great, thought i had a puncture but they actually found valve was leaking, They replaced the valve and saved me alot of money getting a new tyre. Really great service and s... Toon meer
Bedrijf heeft geantwoord
Great service, arrived at time booked, dealt with straight away, clear re time required, completed within set time. Friendly team, would highly recommended.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Westbury
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, Verenigd Koninkrijk
- 01373 825800
4,5
Uitstekend
2K reviews
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Listened to and reassured.
Such a fabulous team, who listened and were genuinely interested in what I had to say about the issues I was having with my car. I felt instantly reassured and confident they could help me. Thank you so much for all your help today. Highly recommended!
31 januari 2026
Review zonder uitnodiging
Great service
Booked a new tyre online. Very efficient and friendly service. Have used them for years, Excellent.
30 januari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good prices and availability of fitting…
Good prices and availability of fitting slots. Long wait for work to be completed. Wheel alignment left front camber worse. No reply from reception when this was queried.
28 januari 2026
Antwoord van Protyre Autocare - Westbury
Dear Robert Leonard ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service completly painless
Great service completly painless, I would highly recommend them. Great price also
24 januari 2026
Friendly and helpful staff.
Friendly and helpful staff.
MOT carried out on time and with care.
A+++++
24 januari 2026
Exceptionally helpful team
Exceptionally helpful team, always friendly and courteous, won’t go anywhere else
26 januari 2026
They always do a brilliant service
They always do a brilliant service, fully inform, and explain why something needs doing, changing.
They truly care, not just about your car, but you, the customer too.
26 januari 2026
Very pleased with service
We can only praise the service I got from the team at Protyre Westbury. The biggest praise is for Steve. He gave us a good price and great service
21 januari 2026
Review zonder uitnodiging
Well recommended
They have always provided an excellent service and value for money. I have used them for many years. Like all garages they have gotten very busy, but as I don’t like to use others but this Protyre it would be nice to resolve their scheduling times
3 maart 2025
Rear brake pads and discs.
My rear brake pads and discs needed to be replaced. They mentioned the possibility of a caliper also being needed and prepared me with the cost. However, the caliper was not needed and my wallet gave a sigh of relief. First class service, again.
21 januari 2026
Pleasant experience
Helpful over the phone beforehand. Efficient in doing the job in question. Didn't make me feel like a 'stupid woman who knows nothing about cars'.
16 januari 2026
I was dealt with in a professional and…
I was dealt with in a professional and friendly way.The service was efficient and excellent .
21 januari 2026
friendly staff & good service
i went to have my wheel alignment done, was greeted by Bev & she was lovely. Aaron had looked at my car & had it done quickly, he was also very friendly.
16 januari 2026
Review zonder uitnodiging
First Problem in 20 Years
I've used Protyre Westbury for more than 20 years and always received excellent service without fault. On my recent visit however the engineer fitted my tyres (pre-ordered online) but only when I returned home did I spot that they were not what I ordered but a lower category model. I called and was told they could be swapped with no issue. I then received a call from Protyre reception attempting to tell me that the tyres fitted were a better tyre than ordered. I disputed this and pointed out that the tyre fitted was actually cheaper than that ordered, at which point it was again agreed that I could have them swapped, which I did. May have been a genuine error but together with the call to persuade me to keep them it just felt like I had been deliberately given a cheaper tyre than paid for thinking I wouldn't notice or be bothered to call to correct. Disappointed.
14 januari 2026
Antwoord van Protyre Autocare - Westbury
Dear Rich,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
As always the lads couldn’t be more…
As always the lads couldn’t be more helpful, I wouldn’t go anywhere else.
Roger warren.
14 januari 2026
Service &MOT.
Excellent service as always. Anything that needed any Explanation on the paperwork was highlighted before I left. Thank you.
7 januari 2026
Antwoord van Protyre Autocare - Westbury
Hello Sally,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great team at Westbury,The old Manager…
Great team at Westbury,The old Manager Lee was unbelievable,such a loss he left
12 januari 2026
Antwoord van Protyre Autocare - Westbury
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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