Protyre Autocare - Wimborne Reviews 

591
TrustScore 4.5 uit 5

4,6

Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.

Beoordeeld met 5 van de 5 sterren

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... Toon meer

Beoordeeld met 5 van de 5 sterren

Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we n... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, Verenigd Koninkrijk

  • 01202 890066

4,6

Uitstekend

TrustScore 4.5 uit 5

591 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(591)

35.417 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Quick

Quick, efficient and very friendly. Bonus they were open on the Easter weekend (sat), that helped a lot.

8 april 2026
Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

Fantastic service from the team at Protyre Ferndown. They’re always welcoming, knowledgeable and give honest, straightforward advice. Jack and Andrew on the desk are particularly personable and make the whole experience easy. Pricing is fair, the work is carried out quickly, and everything is handled efficiently from start to finish. I trust them fully with my vehicles – highly recommend. Bonus points for their appreciation of a good Hobnob biscuit!

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Will not use Protyre again

Have used Protyre twice recently, different garages each time due to staff rudeness. 1st visit did not order online so price was about £20 per/tyre more expensive. 2nd visit booked via app and time slot, had to wait 50 minutes before car taken into garage, service was poor. My son has also had poor service, so will not be using them again. Only trouble is they have taken over Bathwick and other small tyre centres so have a virtual monopoly.

Was informed that someone would reply to my review. Guessed it would not happen as they are very poor on customer service

11 maart 2026
Logo Protyre Autocare - Wimborne

Antwoord van Protyre Autocare - Wimborne

Dear Andrew Durrant,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 4 van de 5 sterren

Puncture mending at Protyre

I am very happy with the puncture mend Protyre did for me. 4 stars only because I would have appreciated some feedback while waiting - as to progress, and specifically confirmation that the puncture could indeed be mended.

27 februari 2026
Beoordeeld met 5 van de 5 sterren

Puncture repair

Repaired my puncture while I waited and all staff were very pleasant and extremely helpful, especially Andrew and Jack. Definitely recommend this Protyre location on the Ferndown Industrial Estate

19 februari 2026
Beoordeeld met 2 van de 5 sterren

Didn’t keep to appointment time.

Booked in for 10:00 appointment. Arrived at 10:00. Told by staff I would have to wait until 10:30 as they already had two cars in the garage. Waited for my vehicle - my vehicle was taken in at 10:40 and returned at 11:40. Disappointed in wait time as I had booked an appointment it priority was given to walk ins.

18 februari 2026
Logo Protyre Autocare - Wimborne

Antwoord van Protyre Autocare - Wimborne

Dear Toby,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 2 van de 5 sterren

All very mediocre!

All very mediocre!
Booked in and paid for 2 tyres on line. Unfortunately had to change the booking time. Despite phoning the branch 4 times in 1 day, being put in hold for up to 30 mins, I couldn't speak to anyone, just kept me on hold. Two emails went unanswered as well. Therefore had to visit the branch in person to rearrange to be warned "don't be late, we close at 1pm". On the day of the change, we arrived early to be advised they were running late! The tyre swap appeared rush with white glue(?) splats on the alloys. Requested an invoice to be told it would be emailed. More than 48 hours later, am still awaiting. Sorry Protyre, will be going elsewhere next time. All in all, very mediocre service.

14 februari 2026
Review zonder uitnodiging
Logo Protyre Autocare - Wimborne

Antwoord van Protyre Autocare - Wimborne

Dear G Sherren,

Thank you for brining this to our attention.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 1 van de 5 sterren

Very poor customer service

Was given a wrong estimate on the price which ended up being 15% more. Branch was late opening up. I was told that work would be done at 08.45am. This did not happen as the tyre had not been delivered and when I asked if he could call the delivery driver for an ETA in order to complete the work, was told we have no way of contacting the driver.

28 januari 2026
Logo Protyre Autocare - Wimborne

Antwoord van Protyre Autocare - Wimborne

Dear Charles Rodgers,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wimborne branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Always very helpful and explain…

Always very helpful and explain everything along the way despite being busy.
A pleasure to deal with them, and Jack on the desk very professional and gives a nice welcome. Most importantly the team do a good job of looking after my tyres!

26 januari 2026

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