JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Toon meer
Bedrijf heeft geantwoord
Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... Toon meer
Bedrijf heeft geantwoord
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them. From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Workington
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Verenigd Koninkrijk
- 01900 602240
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Michael & Chris + Team
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too.
Honestly would highly recommend and wont go elsewhere!
8 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Workington
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Staff
The young man on reception was an absolute delight and extremly helpful - it was obvious he enjoyed his work! OR he is a good actor LOL
4 juli 2026
Antwoord van Protyre Autocare - Workington
Hello Ms Agnew,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Bloke who attended to time tried to…
Bloke who attended to time tried to make out Id made a mistake with my appointment time..... littel tip.. do not advertise appointment slots online, when you allocate the sake time to your dinner
6 juli 2026
Antwoord van Protyre Autocare - Workington
Dear Lee,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
I had gone to the wrong branch for my…
I had gone to the wrong branch for my MOT, but the staff were very understanding and said that they could do the test at that branch and they would inform the other branch for me. they were very helpful and i can't thank them enough.
29 juni 2026
Antwoord van Protyre Autocare - Workington
Hello Mr Dickinson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service from the lads
Brilliant service from the lads. Saved me over £220 and didn’t need to. Your also made to feel very welcome and they explained what was wrong, Defo use these guys when I next need them.
2 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Workington
Hello Gary,
Thank you for leaving us a this 5 star review. It is great to hear that the team at Workington provided a brilliant service. Thank you for your custom and we look forward to welcoming you back in future.
Best regards,
Eddie
Customer Care - Protyre
Abysmal service…
At protyre Workington following a MOT I was advised by the manager of 1 major defect of 'Service brake excessively binding, offside rear'. To me this highlights only 1 location with an issue (Offside Rear). I politely asked the manager if Protyre could repair this with a view to passing the MOT, and he replied that yes he could repair the defect to pass the MOT.
I was phoned 3 days later by the same manager to be advised that the repair would cost over £800 due the fact that all 4 break disks and break pads had to be replaced. I went to the Workington centre again and asked for an explanation as to why the fault on the certificate had suddenly changed from 1 location to now 4 locations to pass the MOT, and the manager raising his voice and again saying that all the discs and pads required replacing for the car to pass its MOT. As all this was not highlighted in the refusal of MOT test certificate it was total shock to me and with the large cost he was advising. With this level of abysmal communication by the angry Protyre manager I will never take my car to Protyre Workington again.
29 juni 2026
Antwoord van Protyre Autocare - Workington
Dear Michael Nicholson,
Thank you for bringing this to our attention. We're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
all went very smoothly,car was ready at…
all went very smoothly,car was ready at the time they said it would be,excellent service.
23 juni 2026
Antwoord van Protyre Autocare - Workington
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Workington
Hello Mrs Richardson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My first time using Protrye
My first time using Protrye, I was really impressed by the whole process with them; from the online booking; the service and MOT carried out and finally my interaction with the Team at my Workington Branch, cheerful, friendly, efficient and helpful.
24 juni 2026
Antwoord van Protyre Autocare - Workington
Hello Philip,
We are so pleased to hear about your excellent first experience with us! It's wonderful to know that our online booking, service, MOT, and the team at our Workington branch all impressed you. Thank you for your kind feedback.
Best regards,
Eddie
Customer Care - Protyre
Good knowledge of product and they did…
Good knowledge of product and they did a full survey
17 juni 2026
Advised part needed replaced
Advised part needed replaced, stated £250. Took for second opinion, confirm didn't need done, but did the work as suggested by someone else for £160. Went back to clear MOT, but won't be back. Overcharging folk at a time people are struggling. Apparently are known fornit, won't be going back.
10 juni 2026
Antwoord van Protyre Autocare - Workington
Dear Mr Ree,
Thank you for notifying us of your concerns regarding the quoted cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
After a disastrous MOT experience the…
After a disastrous MOT experience the day before I called upon Protyre once again.
I explained the situation to Michael in the Workington Branch and He has been faultless.
Communicative, Observant, Professional and a really excellent Mechanic.
Thank You
5 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Workington
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked my car in for MOT
Booked my car in for MOT, all was smooth and done within the hour!
3 juni 2026
Antwoord van Protyre Autocare - Workington
Hello Mart,
Thank you for your fantastic 5-star review! We are delighted to hear that your MOT was smooth and completed so quickly. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Worst customer service ever
Worst customer service ever. Web enquiry remains unanswered, alternative product refused to be fitted for no good reason, inattentive staff, existing tyres refitted but left massively under inflated. Total waste of time matched only by a totally avoidable increase in frustration. Totally awful customer service
20 mei 2026
Antwoord van Protyre Autocare - Workington
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service by the staff
Great service by the staff. Booking was quick and easy. And the work carried out was to a high standard ..
13 mei 2026
good customer service
13 mei 2026
Prompt efficient service
11 mei 2026
2 front tyres
Took the car in for pre arranged appointment 2 new tyres, both fit & back out into car park within 30 mins.
Only gripe is that the report on condition of brakes & discs etc wasn’t filled out.
2 mei 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.