PureGym UK - HarrogateReviews 

105
TrustScore 4.5 uit 5

4,4

26 Tower Street, HG1 1HS Harrogate, GB


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Beoordeeld met 5 van de 5 sterren

As always, Pure Gym Harrogate does what it says on the tin. Clean efficient gym, well managed with approachable and friendly management.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

On average I go to the gym 5-6 times per week. The Manager and the gym are the best, she is very friendly, fun and excellent at motivating gym goers even when -7 degrees in winter can dissuade the hea... Toon meer

Beoordeeld met 2 van de 5 sterren

Harrogate gym is claustrophobic at times and way too busy for my liking. The equipment is tired and some definitely needs updating. It also needs more of popular pieces of equipment, like leg cur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Facilities and staff are very good. Fees are very competitive and great value. Some equipment could do with being replaced/upgraded quicker, especially those that are used excessively e.g. spin bikes.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Over PureGym UK - Harrogate

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • 26 Tower Street, HG1 1HS, Harrogate, Verenigd Koninkrijk

4,4

Uitstekend

TrustScore 4.5 uit 5

105 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(105)

5.676 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

My Gym in Harrogate

As always, Pure Gym Harrogate does what it says on the tin. Clean efficient gym, well managed with approachable and friendly management.

13 mei 2026
Review zonder uitnodiging
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi Gerard- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

yet again a fabulous session Alex is an…

yet again a fabulous session Alex is an amazing pt /instructor who always pushes me to work harder , my fitness and strength have improved greatly these past few months

19 september 2025
Review zonder uitnodiging
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regarding one of our PT's and how they have made a positive impact on your fitness journey so far. We'll make sure this feedback will not go unnoticed by the Gym Manager, and we hope you continue to enjoy using the gym overall!  Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

User friendly and didn’t take long

User friendly and didn’t take long

1 november 2025
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi Janet - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

So easy to join

Really easy to join. Also so reasonable with no tie in contracts. All round great experience.

29 oktober 2025
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi Buck - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Use to be a member and I miss it…

Use to be a member and I miss it terribly all the time and want to be back so badly.

17 januari 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harrogate

Hi Sara, we're sorry to hear you miss PureGym but we're glad we were able to provide you with an experience worth a 5* review!

Hopefully we'll see you again some time in the future.

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Awesome gym

Awesome gym, rivaling some mid to top tier gyms in the States.

14 juni 2025
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi Jorge. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Friendly, knowledgeable staff

Friendly, knowledgeable staff and a good range of classes

30 april 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harrogate

Hi Daffyd - Thanks for taking the time to leave this review, we are pleased to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

the gym is good but bathroom is a…

the gym is good but bathroom is a little bit small and you can’t take your towel with your and clothes as well

19 april 2025
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. You can bring your own clothes and towel and you can store them in the locker too while you workout.

If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Great place!

Highly recommend Harrogate Pure Gym, always friendly, great space. Wide range of equipment, highly skilled staff always on hand to help, good atmosphere
Classes are great too!

18 april 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harrogate

Hi Zita - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Sick place friendly people good weight…

Sick place friendly people good weight selection and equipment

18 januari 2025
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Beoordeeld met 5 van de 5 sterren

Great first experience!

It was busy but not too busy! Plenty of equipment. The Manager and another member of staff were around and busy. The Manager was also super helpful when I had a question to ask. Great first time experience.

10 januari 2025
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Antwoord van PureGym UK - Harrogate

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Is the air con broken?

Is the air con broken?
The gym is great apart from downstairs in the free weights area at Harrogate, there appears to be no air con, the air is hot and stuffy. It has been like this for the last 2 weeks!

14 december 2024
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi there. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Very nice gym

I was visiting for 2 weeks. Really enjoyed the gym and staff was very helpful. Thank you for offering 24/7 access. I was able to workout before my family got up and ready to head out for the day. I will definitely use your gym again.

15 december 2024
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

Refurb made the gym worse!!

Since the recent refurb, the gym has too much equipment for the size of the gym, they have tried to cram far too much in!, it makes it an uncomfortable and much less pleasant place to train. Ironically, the men’s changing facilities are way too sparse!, with a large area of wasted space, which means, no matter how few people are getting changed, you always end up being on top of each other??

15 december 2024
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 1 van de 5 sterren

Would not accept my credit card or US…

Would not accept my credit card or US zip

Insufficient feedback on noted problems. I wanted to join for a month but had to settle for a day pass

19 oktober 2024
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi William - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Our monthly memberships do require a UK valid debit account that accepts direct debits, we are not able to accept international payment methods or credit cards for this.

You can however purchase day passes with a credit card which can range from a 1 day pass to 30 day pass. For more long term memberships, you can purchase a fixed term (3-12 month) membership. This may be more beneficial for you. Thanks, PureGym.

Beoordeeld met 1 van de 5 sterren

Difficulty with Day Pass process

I am a member at Aylesbury. I went to Harrogate and found it very difficult to get a day pass. I think I bought 2 when I only wanted one, both provided me with a 4 digit PIN that did not work. In the end I buzzed for assistance and was helped by the Puregym staff. They gave me entry. No complaint regarding the Harrogate gym or staff. It was the process of securing a day pass

15 september 2024
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi Richard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you do already have an existing active membership you will be unable to purchase another under the same email address; including a Day Pass.

You can use an alternative email address, or we can look to add temporary access on for you. This would be £1-3 per day dependant on your chosen club.
Just reach out to Member Services who can apply this for you. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

so easy to do

so easy to do

15 september 2024
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hey Sonny - That's awesome to hear and thanks for the 5* feedback!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy straightforward joining process.

Easy straightforward joining process.

10 september 2024
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Excellent gym lots of different gym…

Excellent gym lots of different gym equipment. Great staff fabulous atmosphere. Very clean all over the gym. Excellent changing rooms and showers. Great app with information.

28 augustus 2024
Review zonder uitnodiging
Logo PureGym UK - Harrogate

Antwoord van PureGym UK - Harrogate

Hey Janet, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!🙌

Thanks, PureGym

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