PureGym UK - Manchester EcclesReviews 

95
TrustScore 4 uit 5

3,9

Gilda Brook Road, West One Retail Park, M50 1ZD Salford, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is regarding Puregym Eccles. All the instructors are great. Friendly and always happy to help. Good variety of classes that are suitable for all levels. Everyone is friendly and non judgemen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Male cleaner came into changing room whilst I was in the shower even though I shouted not to come in when he called. He continued to change loo rolls and clean even when I again asked him to leave. Do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Great gym - 2 things that would make it better: Toilets where cleaned more regularly (things also always broken e.g lock on cubicle door) There’s limited Matt space and guys just leave benches and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The fact that you put the price up when you have at least 1 piece of equipment not working upstairs for last few minths The Ladies toilet are not clean with sanitary bin full of dust and mark in f... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Over PureGym UK - Manchester Eccles

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • Gilda Brook Road, West One Retail Park, M50 1ZD, Salford, England, Verenigd Koninkrijk

3,9

Goed

TrustScore 4 uit 5

95 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(95)

5.678 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

This is regarding Puregym Eccles

This is regarding Puregym Eccles. All the instructors are great. Friendly and always happy to help. Good variety of classes that are suitable for all levels. Everyone is friendly and non judgemental which has put me off other gyms.

2 april 2026
Review zonder uitnodiging
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Sam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We love being able to help and chat to members when given the opportunity to do so and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

Good price but very busy @ peak

Great range of equipment, plenty of treadmills. Gets VERY busy after work though. A lot of the lockers not in use. Good showers. No secure cycle parking. Teenagers going in the pods in twos, for 1 membership, hanging around the changing rooms.

2 september 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Christopher- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. Members can also use the members area via the PureGym app or website, to see how many people are in the gym and see how busy it is! If you have any concerns you would like to discuss further, please email speak to the Gym Manager directly and they will be happy to investigate this. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Joining was easy

Straightforward, no issues.

10 november 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy and quick

The joining experience was easy and simple. The gym itself was well equipped and easy to navigate.

10 november 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Mohamad - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals...it's great to see your positive comment on the facilities! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Returning customer

Returning customer, I can stop it and start when I want to.
Loads of choice of gyms i can use.

8 augustus 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Anne - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to make rejoining as smooth and hassle-free as possible, so it’s fantastic to hear that the process was quick and easy for you. It's also great to hear you enjoy the flexible memberships we offer! Looking forward to seeing you again soon at the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Quick and easy to join

So easy to join even for a pensioner

9 oktober 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Guy - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

I’ve been suspended due to a theft I…

I’ve been suspended due to a theft I want you to know that I literally went over to a staff worker and reported it to them and I’ve still been suspended it’s a joke

15 september 2025
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Antwoord van PureGym UK - Manchester Eccles

Hi Ali - Thank you for taking the time to leave this review, we are sorry to hear of this experience and see this is 1 star. Looking into your account, I can see this has been resolved. If you do need any further support with your membership, please contact our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I was having an issue with joining but…

I was having an issue with joining but the manager sorted it out for me and it was very easy to set up

7 september 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Kirsty. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to members when given the opportunity to do so and we're glad to learn we were able to assist with the issue you were experiencing!

We hope to be able to continue to support your health and fitness goals going forward!

Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Good gym very clean easy to use and to…

Good gym very clean easy to use and to book classes. Only got 4 stars as I would prefer a couple more yoga classes as there’s only one a week.Pilates would be a good addition too

28 juni 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Manchester Eccles

Hi Deborah, it's great to hear you're enjoying PureGym, and thank you for the 4* review!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Excellent gym experience

My first time at the gym. I was happy with the cleanliness, friendly staff and all the good equipments.

27 mei 2025
Review zonder uitnodiging
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Daisy - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

Bought a day pass and it wouldn’t work…

Bought a day pass and it wouldn’t work with the code given. Checked my inbox on the app and it said ‘account suspended’ after the £7.99 was taken out of my account. Site unmanned so couldn’t speak with anyone.

EDIT AFTER CONTACTING THE MEMBER SERVICES TEAM BY EMAIL AS ADVISED: No response from Member Services, as of today, 2 weeks after email sent to them…

11 april 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Joanne - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you get your membership updated. Thanks, PureGym.

Beoordeeld met 4 van de 5 sterren

Very clean and spacious gym

Very clean and spacious gym. I personally think it lacks more leg machines. Hack squat etc. Other than that the gym is really good and i have no problems

8 april 2025
Review zonder uitnodiging
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Michael. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy membership set up

Easy membership set up. Great gym.

12 maart 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Rocco - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Quality gym

Great gym , clean , plenty of equipment , good vibe , friendly and helpful staff .

4 maart 2025
Review zonder uitnodiging
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Rick! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

Couldn’t get in

18 januari 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Mohammed - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!

If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this.

There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Pure gym always delivers

You always know what you’re getting with pure gym. Good value, friendly and knowledgable staff and an easy to navigate building. I never need an induction as I always seem to find it easy to navigate as they’re all the same

3 januari 2025
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Sadie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Equipment is old not all buttons work…

Equipment is old not all buttons work on the treadmills showers area very small only 5 showers for the men’s changing rooms

14 december 2024
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Grant. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 3 van de 5 sterren

The fact that you put the price up when…

The fact that you put the price up when you have at least 1 piece of equipment not working upstairs for last few minths
The Ladies toilet are not clean with sanitary bin full of dust and mark in floor door way which been there for months doess it ever get deep cleaned? Granted I've not been for few weeks as I've been training elsewhere but the standard of cleanliness and machine maintain etc will have not changed and has reminded me to cancel my membership due your ever ncreasing subscription

14 december 2024
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Debbie - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

I couldn’t get into the Eccles

I couldn’t get into the Eccles, Manchester Gym because my code did not register. The attendant let me in. I had to leave early because the attendant was also leaving.

19 oktober 2024
Logo PureGym UK - Manchester Eccles

Antwoord van PureGym UK - Manchester Eccles

Hi Keith - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (such as dates and times etc.) we can look into assisting you with this. Thanks, PureGym

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