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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Putnams made my saggy old sofa feel brand new again with a newly filled sofa cushion. It was an easy process, I sent photos and measurements and promptly received a competitive quote. Communication... Toon meer

Beoordeeld met 5 van de 5 sterren

Had foam replaced in a seat cushion as manufacturers foam was not great quality, cushion just received back and feels great . Experience from beginning to end very easy and very quick wouldn’t hesitat... Toon meer

Beoordeeld met 1 van de 5 sterren

I finally bought the Putnams bed wedge after years of it being recommended by healthcare professionals. Unfortunately, my symptoms are worse than they've ever been and now have severe, chronic... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased some items from them which are wonderful. i had several questions, and Tracey, who i spoke to on the phone, was so helpful and did so much to assist me, and to ensure that i could use th... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. ook in
  3. Mobiliteitsmiddelen leverancier
  4. Woonwinkel

Geschreven door het bedrijf

Since 1979 we have been hand crafting comfort solutions in the UK. Our business is family-run (now run by the second generation). Have a problem or need a question answered? Call humans in our factory office on 01752 345678, we answer within a few rings. Our products include but are not limited to; pillows, toppers & duvets. Based in Devon, UK.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

152 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 10% van zijn negatieve reviews beantwoord

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4,0

Alle reviews

(152)

40 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great customer service from Putnams

I bought a bed wedge from them for chronic acid reflux and it has been a game changer for me. I have had a vast improvement of symptoms and a much improved nights sleep. Great customer service from Putnams and a very quick reply to any emails I had sent.
Would 100% recommend.

13 mei 2020
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Thank you for your lovely review Kim! We are glad to hear that it has helped you to get to sleep! - Putnams Team

Beoordeeld met 5 van de 5 sterren

Been using Putnam’s kneeling chair for 10 years - its been a life saver

I have been using the Putnam’s kneeling chair for over 10 years. I run the design studio Newwave Design, sitting on poorly upholstered chairs in my previous job coupled with long nights working caused permanent soreness when I sit. This means I am no longer able to sit in office chairs. The chair evenly distributed pressure between my knees and bottom, I use the chair in the high position and with a raised height desk which is essential. This enabled me to work through the day. I used to find I would strain my neck too in regular chairs when it was really cold, turning to speak to people behind me, but this chair allows your spine to pivot - preventing this issue and straightening my back in the process.
A number of people have come to my studio and seen the chair who were struggling with back problems, and then go on to buy one themselves. One client came in after two years and thanked me as it had resolved his back issue. Some bought cheaper versions from other suppliers and regretted it due to the terrible upholstery.
I have contacted Putnam’s a few times and they have been very helpful and flexible. They even created seat and knee pads with a higher density foam. To ensure they got it right they sent me different foam grade samples. This level of support is not what you expect from a manufacturer of a commodity product, but it’s exactly what you should do to build a great brand – well done!

3 maart 2020
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Hi Stephen, thank you for this glowing review! Our products do last a long time! Thank you for supporting a family-run British manufacturing company. - Putnams Team

Beoordeeld met 5 van de 5 sterren

Greatly helps my Pudendal Neuralgia - at last!

As a sufferer of Pudendal Neuralgia l have had a few different types of cushions over the last 5-6 years since it was diagnosed. Some have been ok but none have allowed me to sit for a couple of hours at a time in the way l now can since l bought the Pressure Relief Bonyparts cut out from Putnams. I can hardly believe that l “get away with it” as that is what it feels like after years of sometimes extreme pain when l am forced to be seated (like on a trip by car or plane). This cushion seems to be really well made and was instantly comfortable to me. I bought the thicker one for my office chair and it has really changed my life! I don't really leave reviews very often because it is such a personal thing with health products but if l think my experience with this cushion could help fellow sufferers then l would be happy. I'm going to buy a couple more so that l can leave one in the car and another on the dining chair and no longer have to carry it about from room to room with me. Thankyou to Putnams for their fantastically simple but well designed product and for the kindness l was offered when l phoned to talk it over before buying.

28 februari 2020
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Hello FMCCR, thank you for this lovely feedback. We are so pleased to hear that you are "getting away with it"! It makes our day to read lovely reviews like this, especially that it has changed your life! - We will pass your feedback onto the office team that man the phones. - Putnams Team

Beoordeeld met 5 van de 5 sterren

Great across the board

I have been using a range of Putnams products for a while now: a car backrest, a 5" lumbar roll for my office chair and a Putnam pillow. Having tried other inferior (and often more expensive) products to alleviate my back pain, these products have proved to be the best by far. I cannot recommend them enough.

6 februari 2020
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Hi Charlie, thank you for the lovely review! - Putnam Team

Beoordeeld met 1 van de 5 sterren

Sells care products but doesnt care enough to respond on questions

Putnamns site gives you the impression they actually care for you, the customer. But they do not. They give you the impression ON their site they are open to be contacted with for questions or any special demands. But it is nothing but a front to look good. I mean ofcourse they would, it is the first thing you see when you go to their site so obviously they want you to think they care.

They got a system where you can send in questions.
They got an email linked where you can send in questions.

I tried contacting them on both. THREE times infact.
Here I am, 2-3 months later and I have STILL not heard from them.

2 februari 2020
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Hi Chris,

I am very sorry to hear you have had a negative experience. We usually reply to all emails and messages within 24 working hours. We have searched under Chris and Chris A and have not be able to find any unanswered questions. You can phone us on 01752 345678 at any point Monday to Friday 8:45am - 4:45pm and we will be more than happy to help.

Putnams Team

Beoordeeld met 5 van de 5 sterren

I had a great experience with this…

I had a great experience with this company, they bent over backwards to make me a bespoke wheelchair cushion with the eggbox foam. Couldn't be happier. Thank you Putnams, I'm so much more comfortable and its because of you.

13 augustus 2019
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Hi James, thank you for the lovely review! We hope you enjoy your cushion! - Putnams Team

Beoordeeld met 5 van de 5 sterren

Superb service

Hassle free purchase. Quick response to sale going through. Delivery timing excellent. Extremely pleased with my armchair rest head support. I’d certainly use this company again. MANY THANKS

11 juni 2018
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Hi Hazel, thank you for a lovely review. Enjoy your rest-a-head! - Putnams Team

Beoordeeld met 5 van de 5 sterren

Very helpful company

Very helpful company. 5***** Very impressed with my cushion.

4 oktober 2017
Review zonder uitnodiging
Logo Putnams

Antwoord van Putnams

Hi Samuel, thank you for the lovely review! We are a small family-run manufacturing company and reviews like yours make all the difference. - Putnams Team

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