Pyramyd AIR Reviews 1.036

I bought a XM1S4 air rifle. The promotional discount and the super fast shipping were spectacular. When the box was dropped off it was damaged and the interior box was damaged also. The manual has a hole in the cover from external pressure. The gun looks ok but I don’t know what to do, try it or send it back ?

Great communication from your company. Part of my order was back ordered and filled.

Still waiting for delivery of my package.

Great customer service, very helpful and courteous. I had problem with a newly purchased airgun. They tried to troubleshoot the problem over the phone , couldn't find a remedy. They sent me a shipping label to send it back, and immediately sent me a replacement.

Hey,
After shopping everywhere for my items, you had the absolute best price coupled with an excellent discount . You topped that off with fast informative shipping. I really appreciate your attempts at keeping the business accessable to the average customer with all the financial hurtles that you as well as other businesses are facing presently.
It doesn't go unnoticed!

I originally was a bit apprehensive about ordering the HW75 online. It was however, a very easy, seamless transaction. Pyramid Air was quick to get their part of the transaction completed & get the item shipped to me. It was a pleasant surprise, and I plan to do more business with Pyramid Air! The HW75 itself was mostly what I expected. Out of 5 stars, I’d give it a 4-star rating. Accuracy=5, Trigger=4.4, Sights=3, Operation=3.5, Instructions=4.5. My 2 biggest complaints are I don’t know whose hand these grips are supposed to fit, but it’s sure not mine! Unless you have like 6-inch long fingers, these grips are too big! The ambidextrous safety is a complete disaster on its location. Whether you are right or left handed, the safety is in the way of your trigger finger, & not in a comfortable position.

Steve D.

Thought I had a dud. Frist 2 rounds I fired & nothing came out of barrel. crosman co2 cylinder was a dud, not the gun. cleared BB's out and installed another new co2 cylinder and gun works great.
Fast shipping from Pyramyd Air. Will be stepping up to a PCP unit next.

Pyramyd products are superior and less costly than any website involved in 'air gunning'--I have tried them all !
The company really steps it up to make all things correct and satisfactory--I cannot be more pleased and thank them enough for all my purchases with them .

I’m impressed with the quality of the packaging from Pyramid never mind the fact your order goes out within 24 hours of placing the orders! It arrives on time and no damages.

Helpful customer support.

Way too difficult to find your inventory of less lethal guns. I have spent more time trying to find them than should be needed. Buried deep in a non related category. A few times I have given up and ordered from one of your competitors.

Excellent place to buy airgun

Calvin was very knowledgeable and professional. The service was amazing.

I ordered (slug) ammo and the packaging wasn't the best, box ripped open and one item was lost in shipping. Called customer service and replacement was quickly mailed out. I would have given 5 stars, but the packaging department needs some revision, proper packaging of heavy (lead) ammo needs extra padding and stronger boxes.

Great variety prompt delivery fair price.

Good packaging.

So far we’re 2 for 2 in great customer service! I used to order through Amazon and now I’m just going to order from you. Excellent packaging minimizes the chances of damaged pellets.

I need to buy Pellet Cartridge's but don’t know which ones to buy…..???

Arrived on time with proper paperwork. 10 for 10 was completed. I am curious about the accuracy stated as the rear (castle) site is loose and moves side to side. I will test further.

Everything went flawlessly

Your customer service rep was outstanding! Very knowledgeable and more than helpful!