QSR Suite Reviews 18

A fantastic platform that can be built to suit your needs and that allows for a one stop shop with everything you need. Easy system for HR Management of Documents whilst also fantastic for scheduling once linked in with our own system for sales. The support from the team is great and they are always quick to respond with any queries.

A great system that supports key areas of our franchise. The team are always on hand to create bespoke reports and tools that are essential in an evolving business.

Kent is always available for you. He and his team will always go over and above to accommodate you and your company needs and will prioritise work accordingly

Anyone you contact are always more than helpful and cant do enough for you. Recently had some discrepancies i needed help understanding and Kent was quick to jump on a call and guide me through the calculations/set ups to try find a solution. Always open to feedback and ways to improve or develop services to support the business further!

Bespoke software and portals are a key factor for us, as "off the shelf" packages are not tailored to our needs. QSR suite enables this for us, delivering excellent work and great results. There is always a "can-do" attitude when I liaise with the team, and they will also advise on enhancements to our requirements, which will improve what we initially sought. Business relationships are built on trust, and we definitely trust QSR suite to create software that we can adapt in the future.

Excellent all-in-one management suite which holds all information at our fingertips, all in 1 place, some of the data that can be extracted from QSR has been a massive help in increasing efficiency in our business!

QSR suite has been revolutionary for our operations. With functions for HR, payroll, training, inventory management / food ordering and, most useful in my role, labour management, QSR suite has enabled us to scale our business while ensuring consistency, compliance and profitability within our operations.

The vast array of reporting tools have been tailored to our exact needs allowing us to make data driven decisions that have made a huge impact across our large estate of QSR sites. It allows us to easily identify specific areas of opportunity within our estate and tackle these head on.

This is a must for any QSR business that has ambitions to grow and scale their business or simply want to increase profitability.

QSR Suite is the flexible, almost bespoke, platform every franchise needs. What makes it exceptional isn't just the adaptable technology it's the incredibly responsive team behind it. They truly listen, collaborate, and tailor the system to fit your unique workflow, providing outstanding support every step of the way. A highly recommended partner for growth

Amazing Product!!

We've been using this product for well over 10 years as a franchise of Dominos Pizza and Tim Hortons. Easy to use and great product which can be tailored to your needs.

I’ve been using this system for quite a while, and the team has worked closely with me to create a bespoke platform that fully meets the needs of my department. The system works brilliantly, and any issues I’ve had have always been addressed and resolved quickly.

⭐⭐⭐⭐⭐

I recently started using QSR Suite, and I can't express how impressed I am with this HR and labor management software! From day one, it has completely transformed the way we manage our workforce.

The user interface is incredibly intuitive, making it easy for both HR staff and employees to navigate. Onboarding new team members is now a breeze, thanks to the streamlined processes provided by QR Suite The automated features, such as payroll processing and time tracking, save us countless hours that we can now dedicate to more strategic tasks.

One standout feature is the detailed analytics dashboard, which provides insights into employee performance and labor costs. This has enabled us to make informed decisions that enhance productivity and optimize our workforce. I also appreciate the robust reporting capabilities, allowing us to generate tailored reports quickly.

The customer support is exceptional. Whenever I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful. This level of dedication truly sets QR Suite apart from other systems I've tried in the past.

Overall, I wholeheartedly recommend QR suite to any organisation looking to improve their HR and labor management processes and end to end system. It has not only simplified our operations but has also empowered us to engage and manage our workforce more effectively. Thank you, QR Suite, for creating such a fantastic piece of software!

QSR suite & the team have worked with us for many years, now managing over 70+ total units on the system across 3 brands! Vilosh, Kent, Mark & team are always innovating the system and happy to listen and learn from our feedback and inputs. They have the CAN DO mentality rather than the CANNOT. We literally could not run our business without their system at our scale.

This labour and food cost tool has been a genuine asset to our restaurants. It provides clear, actionable insight into staffing levels and a reliable way to order stock food. The visibility it gives us has helped reduce waste, tighten labour control, without compromising service. Since adopting it, we have seen measurable cost savings across the business, making it an excellent return on investment.

QSR Suite is an outstanding platform that truly stands out for its flexibility and adaptability. It can be easily amended to meet the unique needs of your business, making it feel like a fully bespoke solution rather than an off-the-shelf system. What makes the experience even better is the incredible team behind the platform — they are highly responsive, approachable, and genuinely take the time to listen to your needs as a client. Their willingness to collaborate and tailor the system ensures it works exactly the way you need it to, both now and as your business evolves. The level of support, attention to detail, and commitment to delivering the best possible outcome makes QSR Suite a pleasure to work with. Highly recommended!

Great platform for a centralised view of a 30 strong chain

We use this system across our franchise group, and it has become essential to our daily operations. It supports key areas such as HR management, labour scheduling, customer resolution, sales forecasting, and Right to Work compliance. Labour scheduling and sales forecasting, in particular, help us manage costs effectively, reducing overspend and operate far more efficiently.

The system is flexible and allows bespoke changes tailored to our franchise needs, which ensures it aligns fully with our operational processes and management structure.

The support team are responsive and easy to work with. They assist with custom features, and understand our requirements well, helping our business run smoothly.

Overall, this system is a strong, adaptable solution that delivers real value to multi-unit franchise operators.

I work for a franchisee as a HR Administrator, and we have been using this system for many many years now. We are really happy with using the system, it improves our day-to-day operations and lowers the time needed to complete tasks. The system is efficient and accurate, which is the most important. In case of any issues, the development team is always helpful and quick with fixing any bugs. We also appreciate how open the team is to develop new features, and new sections, to not only align them better for our franchisee specifically, but also for the whole business. They are always working to improve and grow, and it's been a pleasure working with the development team.

I am the Principal of a dental practice in Claygate and we have used one of the platforms provided by this company for over 10 years. The platform has provided us with key business benefits and is always available. When we had a CQC inspection in March 2023 two members of their staff worked with me closely and even after normal business hours to ensure that everything was ready for the inspection. We got an excellent rating from the inspection and that would not have been possible without the support from this company.