QuestionPro Reviews 

I am extremely frustrated with my experience with QuestionPro.

I have been completing surveys through emails that are consistently sent to the same email address. Those emails show both the number of points I have earned and the number of points each individual survey is worth.

I never knew my password, so I tried to use the password-reset option with the same email address that has been receiving all of my survey invitations. I never received the password-reset email.

I contacted support multiple times — approximately four times — asking for help accessing my account and checking my points and earnings. I received no response.

I eventually contacted someone through the online chat. The representative asked me whether I actually had an account. Since I could not access one, I decided to try signing up using the exact same email address that had been receiving my surveys.

I was able to create a brand-new account using that email address.

That raised a serious concern for me. If the surveys I had been completing were actually connected to an existing account under that same email address, why was I able to create another account using it?

I then checked the new account expecting to see the points that had been displayed in the survey emails I had been receiving and completing. None of those points were there.

So now I have survey emails showing that I had earned points, but the account I was able to create with that exact same email address shows none of those points.

I explained this to the chat representative. I was told that my previous support requests had gone to the wrong email address or the wrong person. I showed the representative that I had contacted the person/email address I had specifically been instructed to contact. I was also told that someone would get back to me within 24–48 hours.

It has now been much longer than 48 hours, and I still have received no response or resolution.

At this point, I have made multiple attempts to get an explanation and recover or verify the points I earned from completing surveys, and I have received no meaningful assistance.

I cannot say what is happening on their end, but based on my experience, I have serious concerns about the way points and participant accounts are being handled. I completed the surveys, the emails showed points associated with my participation, yet those points are nowhere to be found in the account I was able to create using the same email address.

This is why I am extremely disappointed and why I would not recommend this service based on my experience.

estos HDMP no pagan, solo te hacen perder tiempo, denuncien a estos DELINCUENTES

I just completed an in-depth survey about remodeling work I did in February for my apartment's bathroom and bedroom through QMEE. It took 50 minutes and after submitting it (with my personal details like my race, income, and living situation) they declined my survey and didn't pay me despite taking my info. As soon as you see questionpro.com close the survey. Don't trust these scammers.

Empresa ordinária e sem compromisso algum com as pessoas. Fazem você responder um questionário gigantesco e quando chega no final te desclassifica somente para não pagar.

My details have been leaked WARNING DONT USE THIS COMPANY OR RISK YOUR DETSILS ON DARK WEB ..

For now on I am giving one star to stupid companies who get their emails compromised

I had enough of this b.s ssn email scams

affected email: (survey@qp-mail com)

Gostaria de deixar meu elogio à equipe da QuestionPro. A ferramenta é excelente para todos os tipos de pesquisa, desde as mais básicas até as mais complexas. A interface é intuitiva, os recursos são robustos, e a flexibilidade da plataforma facilita muito o trabalho de análise e coleta de dados.

Além disso, o suporte ao cliente é incrível! Precisei de ajuda para resolver um problema de acesso e fui atendido com rapidez e eficiência – em apenas 21 minutos, por volta das 18h30, ou seja, fora do horário comercial. Isso mostra o comprometimento da equipe com o cliente.

Gostaria de agradecer especialmente ao Amon Martins, à Caroline Sporrer e à equipe de suporte que esteve envolvida. O atendimento foi cordial, proativo e resolveu meu problema prontamente. Serviço de primeira!

NI ⅒ DE ESTRELLA, MALA EXPERIENCIA, CUANDO VOY A TERMINAR UNA ENCUESTA ME APARECE UN MENSAJE "INVALID LINK" LUEGO PONEN UN LIMITE DE PUNTOS PARA PODER ALCANZAR LA RECOMPENSA, CUANDO YA VOY POR MÁS DE LA MITAD YA NO ME VIENEN ENCUESTAS ASÍ QUE IMPOSIBLE CANJEAR RECOMPENSAS. ES ESTAFAAAA 👎👎👎

Seldom have I come across such aggressive unwanted marketing. Somebody called Malavika keeps sending me spam emails despite unsubscribing at least 5 times, reporting junk and even phishing. They just find a way to ignore all of it and keep sending unwanted emails aggressively. Makes me question their data privacy and consent compliance. Question pro, I will never buy your product, please back off with the aggressive unwanted marketing.

Awful company, I was a member of a site it runs and they had issues with the site finally got back on and then they decide to keep all the points i was awarded and close my account after i provided time and data. AVOID this company they do not provide support for the members of the sites, I have been trying to get help since 20th April via email/twitter/facebook!!!!

What do you like best about QuestionPro?

We have been using QuestionPro as an agency for many years now. The easy to use survey builder allows for the learning curve to be very quick and our team can easily and quickly create high-quality surveys. Additionally, once you start to get more familiar with the software and start to dig deeper, you begin to find that there are many powerful attributes that allow you to expand your analytics and survey complexity capabilities.
Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Sometimes we would like the ability to schedule "appointments" when using the survey as a registration form. Often times we do events where having families sign up for a time to come would be very beneficial.
Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We use QuestionPro regularly to measure the impact of our programs, like knowledge change, and behavior habits building. Additionally we gain valuable feedback from stakeholders in our community through our surveys which help lead future programs and county initiatives.

Wir finden das Preis-/Leistungsverhältnis super und der Support funktioniert sehr schnell. Wir konnten so schnell wie möglich eine Lösung finden, wenn wir etwas spezielles gebraucht haben.