Rackmount Solutions Reviews 

109
•
TrustScore 1 uit 5

1,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I’m writing specifically/reviewing ‘trust’ pilot. It’s really obvious that the a large % of the reviews for rackmount solutions are plants. People are overwhelmingly excited to share their experienc... Toon meer

Beoordeeld met 1 van de 5 sterren

Countless errors were made by Rackmount customer service that end up costing myself and the company I work for money. Due to these errors, our data center rebuild was delayed and deadlines were not m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Their shipper was horrible. Product was delivered as specified by Rackmount earlier than estimated, but the product sat in a transfer facility for a week + because the shipper was incompetent. We had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I've spent four weeks waiting for this company to clarify why they want to scalp me for $15 to ship 12 tiny nuts that can be sent for $2 in a first class envelope, along with $30 (!!) for the nuts. Ev... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business- en IT-adviesbureau
  2. ook in
  3. Business to Business-service

Informatie afkomstig van verschillende externe bronnen

For more than 12 years Rackmount Solutions has provided Server Racks, Server Cabinets, Wall Mounts, Cooling Solutions, Outdoor Enclosures, Batteries, Integrated AC and DC Power System Solutions, Rack Accessories and Power, along with installation and maintenance services for the Datacom and Telecom industries. As an ISO certified and Inc. 5000 company, we have a well-established track record of customer service and product performance. We’re experts at delivering custom solutions designed to fit your exact needs, both on time and on budget. From a unique single custom cabinet to an entire custom data center, Rackmount Solutions has you covered. Call today for a free quote 1-800-352-6631.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,2

Alle reviews

(109)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great selection and timely service and delivery.

Website was easy to use and follow. Ordering was simple and straightforward. Products arrived in a timely fashion.

10 januari 2017
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Thanks Nick. We're always looking to improve and make the site better, but it's always good to hear that we satisfied your expectations.

Beoordeeld met 5 van de 5 sterren

Very Professional

Very Professional, quick to respond and to make changes on the fly as needed

10 januari 2017
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

We try to be as flexible as possible and change things on the fly when needed. Glad our sales and support team nailed it.

Beoordeeld met 5 van de 5 sterren

Best of the best

Rackmount has always been my go to company for any server accessories in my racks. They have great prices, incredible customer service and prompt order processing and shipping.

6 december 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Craig - You are the Best of the Best. Thanks for the review and all the kind words. When you need anything Rackmount will be ready to assist.

Beoordeeld met 5 van de 5 sterren

Great products, great customer service!

Ordering and deliver was easy, like the follow-up from customer service!

24 oktober 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

When you order from Rackmount you really are getting support from our entire team. We have a lot of eyes that are looking things over and making sure you are taken care of. Glad to hear you had a great experience Amy.

Beoordeeld met 5 van de 5 sterren

Fast and priced right

Fast shipping, great tracking and most importantly able to purchase in less than case quantities.

11 oktober 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

We carry a number of products in inventory so you don't have to buy the family pack of blanking panels or cable managers. Thanks for the review Robert.

Beoordeeld met 5 van de 5 sterren

Awesome customer service and solid products

I have nothing but great things to say about the products and support that I've received from Rackmount Solutions over the years. It's always a very efficient and comfortable experience when dealing with this company (shout out to John Rateau!).

6 oktober 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Many thanks Stephen. Our staff, including John, has been around for years and we try to keep your account under the same hat so you get the same consistent service year after year. I'll make sure John gets his shout out.

Beoordeeld met 5 van de 5 sterren

excellent product

Great product delivers and was a stable solution for my needs.

5 oktober 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Thank Nathen. We carry mostly made in the USA products so you know you are getting quality as opposed to some of the less expensive and less reliable racks out there. Glad you are liking your equipment.

Beoordeeld met 5 van de 5 sterren

Great service

I was tasked with ordering mutliple racks with very little information regarding the configuration needed. John was very helpful in helping me walk through all the options available to make the correct choices. In addition, he and the company provided multiple shipping options with quick turnaround times.
There is still something to be said for a knowledgable person talking to you on the phone and great customer service.
Lastly, the products are quality, my client has since ordered more racks asking for the same gear and configuration.

4 oktober 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Thank you Dave. We sell 1,000s of racks every year and we're pretty knowledgeable to what issues you might be facing. John, Laura, Susan, etc really are experts in the field / office ready to help.

Beoordeeld met 5 van de 5 sterren

Great customer service!!!

Some of the best customer service out there! LiveChat is awesome and a great way to ask a few questions without calling in or emailing and waiting for a response. Definitely recommended!

4 oktober 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Thanks Ben. Our Customer Service team and Sales team do a wonderful job of quick replying to the LiveChats.

Beoordeeld met 5 van de 5 sterren

Excellent products

and above all, the customer service isn't BS. I enjoy it and they are straight to the point when I ask them the questions I need answers for. I recommend RackMount, even if they are a little bit more than other competitors' racks, but you get a much better quality when it comes to getting a good AV/IT rack.

13 september 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

While everyone seems to preach they have great customer service, our ISO Ratings, Google Review, Trust Pilot Reviews, and Better Business Reviews back it up. Glad you like your rack and the service from Rackmount Solutions.

Beoordeeld met 5 van de 5 sterren

Great company for all you rack mounts and more.

Rack Mount has what you need and more fast shipping and keeps you up to date of when you will get it.

22 augustus 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

We try to get everything out the door as soon as possible and keep you posted on shipping. Glad you liked your experience with us Jon!

Beoordeeld met 4 van de 5 sterren

Great Service

great service and products at a fair price and received in a timely fashion.

22 augustus 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

We try to keep everything very competitive and make sure that the customer service and shipping are top notch!

Beoordeeld met 5 van de 5 sterren

Awesome Customer Service

Highly recommend Rackmount Solutions. They have a large selection of products, and their customer service is top notch. When UPS damaged a cabinet, they arranged for a replacement, quick refund, and pickup of the original very quickly. Jay and Wynne are excellent!

2 augustus 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Thanks for the recommendation Eric. We put the customer first and we listen very carefully to your reviews of all services. Thanks again for your input!

Beoordeeld met 4 van de 5 sterren

Great products and service.

Ordering professional IT products can be difficult. Rackmount Solutions carries the most unique and esoteric noise managing server racks I have found online. After ordering the product there was a little confusion about getting my Ucoustic rack to Canada, but after the shipper forwarded me some documentation my product was over the border in a number of days and I received the item in perfect shape. Overall I am very happy with my purchase and would definitely buy again. Highly recommended.

20 juni 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

The UCoustic is a fantastic product. Love to see that you are very happy with your purchase Michael!

Beoordeeld met 5 van de 5 sterren

Reliable source of supply

I have had a few account representatives over the years and each was well trained, courteous and results oriented. Replies to questions or quotation requests were speedy and clear.

24 mei 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Laura, John, Susan, anyone who picks up the phone should be able to immediately help you. Happy to know we're keeping everyone up to date on the products you need.

Beoordeeld met 5 van de 5 sterren

Great service

I have ordered several times from Rackmount and always have been happy with the service and the products.

28 april 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

From top to bottom we strive to give you a good experience. Glad we're meeting those expectations Larry!

Beoordeeld met 5 van de 5 sterren

Rackmount gets the job done right.

We have used Rackmount solutions for many years. We are an IT Solutions company that believes in doing the right thing to supply and support our solutions to our clients. We see the same qualities in Rackmount that we strive to provide to our own clients.

26 april 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Very kind words JG. We certainly try to put the customer first and let them help shape our business. From products to customer service we're always adapting to please.

Beoordeeld met 5 van de 5 sterren

Excellent source for wall mount racks, great quality, great service!

I was very pleased with the excellent quality and value of your wall mount rack product. It is performing as well as any I have ever used. Additionally, your customer service was outstanding, keeping your word on delivery expectations and providing missing parts in an expedited fashion. I would highly recommend your company to others and plan to continue to use your rack products when required in the future. Thank you!

28 maart 2016
Review zonder uitnodiging
Logo Rackmount Solutions

Antwoord van Rackmount Solutions

Glad everything worked out as planned. Looking forward to helping you with your future projects!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer