The Archer AC1200 mesh wifi router did not work. I tried to return but I was 6 days past the 14 day return policy and they would not take back. Very sad customer service. I would recommend shopping an... Toon meer
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Best experience ever, Mgr.Richard Willner Was extremely helpful, I had a lot of questions, He was oh so patient. I love shopping there due to outstanding customer service. Why can't more busines... Toon meer
Bought portable radio + Horrible reception and eats batteries in 1 week. Sent email direct No reply + Today went on chat + Connecting to rep message 15 minutes later still waiting so I disconnected... Toon meer
Generally, store reps lack technical understanding and are totally untrained. This is not my father's RadioShack. Knowledge they lack, Here at Rodio Shack Stay away from their crew Before... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1921, RadioShack is an iconic consumer electronics company and a national retailer of innovative technology products and services, as well as products related to personal and home technology needs.
Contactgegevens
Fort Worth, TX, Verenigde Staten
- www.radioshack.com
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Richard Willner
Best experience ever, Mgr.Richard Willner
Was extremely helpful, I had a lot of questions,
He was oh so patient. I love shopping there due to outstanding customer service. Why can't more business be like this? Total pleasure, looking forward to shopping there again. Thank you Richard and RadioShack
Store #8923
Avoid Radio Shack, sane yourself the pain
Radio Shack has just lost a customer for life over a $4-$5 dollar item. On 01-23-2014 I went to this radio shack to return a coax cable worth about $4-$5. I didn't have a receipt and was happy getting a store credit. But the lady behind the counter said she needed to find my exact purchase record in order to give the credit. Really? Then after waiting for her to search the system and her checking my credit cards, she said since my purchase was not within 30 days, I simply could not return the item. This item was brand new in the packaging, only a few dollars, and I can't get a store credit for it??? I just left the item on the counter and left without the credit. That's how much that item is worth. Radio Shack and this lady are ridiculous. In this market when every other company offers convenient anytime returns, no questions asked, Radio Shack is an atrocity to consumers. Save yourself from the "I don't care about you and don't need your business" attitude at Radio Shack, and go shop at Amazon, Target, Best Buy, etc., etc.
Radio shack's warranty's are a scam!
I purchased a ZTE Muve phone from Radio shack, The service man also recommended I purchase the 2 YEAR extended warranty. He said for 2 years it would cover anything that the manufacture would not cover, including, theft, loss, broken, washed, dried, dropped in a toilet, etc....After only 5 months, I accidentally left my phone in the rain. I went back to Radioshack to exchange my phone as promised! And NOW to be told "I'M sorry we switched warentee's and no longer carry that one, We now carry the "IT HAPPENS warranty" So they can't help me? WHAT A RIP OFF! I dont care who you switched to, They should of contacted me and at least offer me the option to purchase the new one, or as I believe honor my contract and the 2 yr warranty that I purchased. SO all you people who purchased a phone and warranty from Radioshack, you should know that your NO LONGER Covered! Is this how radioshack rips their customers off? collect money for warranty's and then change their insurance providers every other month? I WILL NEVER BUY FROM RADIOSHACK AGAIN! I WANT MY NEW PHONE AND MY WARRANTY HONORED AS PROMISED
From: Terry (Brook Park)
RADIO SHACK is underhanded crooks/ poor ethics
Radio shack charged me for 1 yr warrenties on all MY purchases without my ok, and WILL NOT REFUND my $ on the products i returned so now i have warrenties on products I dont own!
Generally, store reps lack technical understanding and are totally untrained
Generally, store reps lack technical understanding and are totally untrained.
This is not my father's RadioShack.
Knowledge they lack,
Here at Rodio Shack
Stay away from their crew
Before you get screw
Everything is out of stock!I
I needed a bunch of things...they were all in Google, but then I go to the site, and they don't exist. Painful!
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