Raymour & Flanigan - Bronx Co Op City Reviews 

Easy to purchase on internet. The delivery was on point and the delivery men were very professional.

not sure how there are so many great reviews, but my experience was very different.
I was doing a return so I guess due to "no commission" my reception was mediocre both at entry and at the service desk. Thank God for actual customer service with Ms. Kayon (hope I spelt the name correctly). The micoaggression from the "light" skinned female was remarkable (only because she is working in a black/brown community)..anyway..definitely a 0 star experience..raymour please teach your staff not to treat people based on how much money they think people have in their pocket, but instead treat people the way they would want to be treated...

Hi, my husband and I went to Raymour & Flanigan for a dining room table and buffet. After looking on their website we saw many items. We chose the Co-Op City store location and was greeted by Sales Associate Terri-Ann. She was absolutely wonderful to work with. Definitely professional on every level; stayed with us and she was not over zealous nor uninvolved. She helped us decide by presenting different views to give us a good picture of what we were was buying—and I’m so glad she did.
We purchased a beautiful set and I am thrilled!…It is so gorgeous in my home!—We Love It!
Thank you Terri-Ann, you’re the Best at what you do!

Salesman was attentive and showed me what I was looking for.

The guy that attended to me Mr Andre smith was awesome. He made my shopping easy and fun too. Explaining everything I need to know about each product. And this made it a lot easier for me to make a decision on what to buy.❤️

Mike is a great guy helped my mother who told me to stop by so he was of great service to us both!

The salesman Frank Negron
He met our expectations and he is very pleasant

The salesperson was amazingly patient. He took the time to explain the difference between the mattresses as I tested them out.

Ordered a bedroom set online 07/30 delivered 07/31! Delivery drivers were friendly and proffesional. The delivery window was 0830 to 1130 they called prior to arriving which was 1015 installed and left whithin 15 minutes!
Will give 10 out of 5 stars. Thank's.

From the sales person to costumer rep everyone was professional. We were treated right. The sales person Ralph went beyond. I greatly appreciated it. I really like their furniture it last for a very long time.

Frank "NAVY" Negron was awesome!!! Clearly understood my decorative needs and easily provided helpful information....

we have to give a big shout out to a number of employees who made our experience unforgettable. from the beginning Latoya White, out of Paramus, whom happen to be visiting Bartow mall in the bronx, where we made our purchase. took on the task of making sure that our delivery came on time.
Latoya was proactive in listening to our comments , questions and our concerned. she made contact with

us numerous time to resolve our issues. Latoya went
above and beyond her job scope!
No I must also give a shout out to delivery men Vincent Mosctello and Julie Fuentes. they were polite,professional knowledgeable and fast while handling my delivery with care. Thanks again team. You guys are an excellent example of what excellent customer service is!

Fitzroy Taylor is a true professional. Totally familiar with merchandise including quality, price and all aspects of the sale. He has great style and a presence that instills confidence in the customer. I will always ask for him in any of my future R&F purchases.

Evelyn, the sales person, was very helpful in trying to meet my needs and what I was looking for exactly. I feel she went above and beyond in providing me with excellent customer service. She was very helpful in making suggestions which helped me make a decision towards my purchase. Most importantly, I felt there was no pressure to make a purchase. Thank you Evelyn.

I purchased some furniture in the store and a nice salesman by the name of Frankie Negrón took very good care of me excellent experience very professional., will definitely go back and buy more furniture definitely looking for Mr. Negron to take care of me!

Customer service from sales shaunese was amazing but I had asked about them taking the mattress out with them and I was told you have like clean dirt free stain free type mattress.Of course the mattress has issues or I wouldn't be buying a new one.Make it make sense or say you don't remove old mattress.

Andre, did not over sell and listened to what needed.