I was met & greeted as soon as I walked through the door. My salesperson took time to listen, provide valuable information/responses & only show items of interest. He also worked with the sales manage... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Even with a special event going on in the store Shawn was extremely helpful and attentive. We came for one thing and as always at R&F we left with much more and saved money. Awesome experience.
I ordered my mattress online. After paying I noticed that the receipt said that it would be ready for "pick up" the next day and I requested delivery. It was supposed to be delivered on Tuesday Septe... Toon meer
We were assisted by Sam Rosenfeld and he was very knowledgeable and friendly. He helped us with our challenges and buying our new furniture. He is a wonderful manager!
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Kindermeubelwinkel
- Woonwinkel
- Binnenhuisarchitect
- Matrassenwinkel
Geschreven door het bedrijf
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contactgegevens
2750 Fashion Center Blvd, 19702, Newark, DE, Verenigde Staten
- 3023180530
4,7
Uitstekend
269 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I am frustrated and disappointed
I am frustrated and disappointed. I bought a basic twin mattress with basic frame and box spring for my daughter. Two days after we bought it I asked if we could return the box spring and frame because her dog crawled under it and it fell apart. The box spring was noisy and we were disappointed with it. I was told Raymour and Flanigan does not allow returns and the best they could do was have someone come out to repair it or exchange it. I honestly don’t want to buy anything else from this store and now am stuck with the items and out $250. Just know you better be very sure of your purchase because you are stuck with it.
15 juni 2024
Review zonder uitnodiging
Antwoord van Raymour & Flanigan - Christiana
Dear Rebecca Lynn,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered with the twin mattress set and the inconvenience it has caused you. Your feedback is important to us, and we understand how frustrating it can be when a purchase does not meet expectations.
We strive to ensure that all our products meet high standards of quality and durability, and it is disappointing to learn that this was not the case for you. We appreciate your honesty and will certainly take your comments into consideration as we work to improve our offerings and services.
If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to our customer service team. We value your business and hope to have the opportunity to better serve you in the future.
Sincerely,
The Raymour & Flanigan Team
Tom was great
Tom was great! Explained durability and what we should look for! People were very kind and not trying to prey on me - unless i needed help! We bought our living room furniture!
27 juli 2024
Antwoord van Raymour & Flanigan - Christiana
Hi Dawn,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Tom provided you with helpful information and that you felt comfortable and supported during your visit. It's wonderful to know that you found the perfect living room furniture. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
When we went into the store
When we went into the store, the associates were extremely helpful and answered all of our questions. the associate's name was Q.
24 juli 2024
Antwoord van Raymour & Flanigan - Christiana
Hi Barb,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Q and the rest of our team were able to assist you and answer all your questions. We strive to provide excellent customer service, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Our sales rep Juan was friendly
Our sales rep Juan was friendly, professional, and knowledgeable.
11 juni 2024
Antwoord van Raymour & Flanigan - Christiana
Hello Peter; Delaware We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
My experience was awesome
My experience was awesome, the salesman was at the entrance to greet me as I walked into the store. The sales person was very courteous through the whole process. I would recommend Raymour & Fflanigan to everyone wanting to purchase furniture.
9 juni 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you so much for your review, Ed! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Lisa was very nice I had an excellent…
Lisa was very nice I had an excellent experience. Harry
6 juni 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you so much for your review, Harry! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The customer service was the best
1 juni 2024
Antwoord van Raymour & Flanigan - Christiana
Hello Ngu Ngangmi! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Antwoord van Raymour & Flanigan - Christiana
Hello Michele Hastings! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Antwoord van Raymour & Flanigan - Christiana
Hello Raymond Myers Jr. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Retreat dresser resser
Sales person was very helpful and knowledgeable and friendly made it very easy
17 mei 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Shaun knew what he was talking about…
Shaun knew what he was talking about and listened to what I had to say rather than make assumptions. Thank you!!
8 mei 2024
Antwoord van Raymour & Flanigan - Christiana
Hello Sandi Mulligan! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Antwoord van Raymour & Flanigan - Christiana
Thank you, Dawn, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Our salesman
Our salesman, Sean, did not pressure us into a sale, but was instead very patient and helpful.
1 mei 2024
Antwoord van Raymour & Flanigan - Christiana
Hello Jacalyn Wilson We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Always a great experience
I shop at Raymour and Flanigan alot due to their superior service
From the Philadelphia location on Columbus Blvd to now the Newark location. My whole house is furnished from Raymour. Sales Rep Daniel helped me out, he was very professional, attentive and provided superior customer service. I also like how well organized using the parts and labor plan is.
27 april 2024
Antwoord van Raymour & Flanigan - Christiana
Hello Darlene Hurst We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
The sales person was helpful and not…
The sales person was helpful and not over aggressive, she was helpful and let us shop without being on top of us
27 april 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you so much, Patricia, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Palmer Ashe was terrific
Palmer Ashe was terrific. Professional, friendly, and took lots of time with us to ensure we were making the right purchase.
24 april 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Jaun was extremely helpful!!
Jaun was extremely helpful, informative, and patient as my wife and I tried to find just the right mattress, bed, and accessories to suit our preferences. A great shopping experience!
14 april 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you so much for your review, Tom! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Rodney was very pleasant and helped us…
Rodney was very pleasant and helped us with what we were looking for.
14 april 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you so much for your review, Diane! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Very friendly welcome from Michael …
Very friendly welcome from Michael our sales representative. We felt at ease the moment he greet us. He told him what we wanted. And he directed us to exactly what we wanted. This transition was the smoothest out of ALL of our past experiences shopping for furniture. Thanks Michael you're The Man!
We visited your outlet in the same vicinity. There's a couple pieces of furniture that we are considering purchasing for our upstairs media room. See you soon!
6 april 2024
Antwoord van Raymour & Flanigan - Christiana
Hello customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Great customer service
Great customer service, paired with alot of knowledge that made me truly comfortable with my purchase!
30 maart 2024
Antwoord van Raymour & Flanigan - Christiana
Thank you, Joshua, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.