Anthony in the Phillipsbug N.J. store helped us to find and purchase our furniture in an efficient , professional and personable way . We started talking about our pets sharing experiences etc . We ta... Toon meer
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Lees wat reviewers zeggen
The total customer experience was the best I ever had in all my years. The manager that help me was amazing he was truly wonderful, I had a problem with my original recliner and when I spoke with t... Toon meer
Horrible customer service. My daughter and a friend went in to look around, the salesmen at the door ignored them, a woman told them to leave if they weren't going to buy anything. So, she came hom... Toon meer
Bedrijf heeft geantwoord
The salesman, Philip, was excellent! We were looking to upgrade from a Queen bed to a King. He asked us questions about what we were looking for and then gave suggestions. As we tried out beds and dep... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Kindermeubelwinkel
- Woonwinkel
- Binnenhuisarchitect
- Matrassenwinkel
Geschreven door het bedrijf
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contactgegevens
1314 US Highway 22, 8865, Phillipsburg, NJ, Verenigde Staten
- 9083432115
4,8
Uitstekend
176 reviews
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Horrible customer service
Horrible customer service. My daughter and a friend went in to look around, the salesmen at the door ignored them, a woman told them to leave if they weren't going to buy anything. So, she came home with this story instead of asking me to go back and buy something she found. Nobody is going to ever be going back to the Phillipsburg store! And Raymore and Flanigan in general has a black mark in my mind now!
18 januari 2025
Review zonder uitnodiging
Antwoord van Raymour & Flanigan - Phillipsburg
We sincerely apologize for your daughters experience in the showroom. Our mission as a company is to create the best possible customer experience and we missed the mark. We would like the opportunity to turn this around for you and your daughter. If there is anything we can do please let us know! Our customer care team would like the opportunity to speak with you and see how we can turn this around for you! Our team can be reached at 888-729-6687.
Called to find out about a recliner and…
Called to find out about a recliner and ended up buying it. Salesman was great, thank you Chris!
11 januari 2025
Michele was super helpful and…
Michele was super helpful and understood exactly what we wanted snd found it for us
29 december 2024
The store was comfortable to browse…
The store was comfortable to browse around, clean, staff was very helpful and knowledgable.
8 december 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Hi Vicki,
Thank you so much for your wonderful review! We're thrilled to hear that you had a comfortable and enjoyable experience browsing our store. It's great to know that our staff was able to assist you with their helpfulness and knowledge. We look forward to welcoming you back soon!
Best regards,
The Raymour & Flanigan Team
Our guy "Q" was wonderful
Our guy "Q" was wonderful. He really helped my husband and I choose the perfect piece of furniture without being pushy. I love that he knew so much about the different fabrics and matched us to our needs as grandparents! We had a great experience.
11 november 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Hi Anthony,
Thank you so much for sharing your positive experience! We're thrilled to hear that "Q" was able to assist you and your husband in finding the perfect piece of furniture. It's wonderful to know that his knowledge about fabrics and understanding of your needs as grandparents made a difference. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Team
Our salesperson was very attentive and…
Our salesperson was very attentive and friendly.
28 oktober 2024
Great Service!
Ordered a lift recliner online for my mom. She had a medical condition and really needed to elevate her legs. I called the Phillipsburg store to see if i could pick it up sooner. The sales rep. Chris was extremely helpful and went out of his way to get it delivered the next day. Great service! Thanks Chris!
24 oktober 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Dear Dave,
Thank you for taking the time to share your experience with us. We're delighted to hear that Chris was able to assist you in getting the lift recliner delivered promptly for your mom. It's wonderful to know that our team could provide the support you needed during a crucial time. We appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Fantastic manager /mattresses replacement.
sales staff and managers were excellent. Took the time to help us make our decision with no pressure pressure, fantastic manager.
14 oktober 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Thank you so much, Jason, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
David was very knowledgeable and I…
David was very knowledgeable and I found exactly what I needed.
18 september 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Thank you so much for your review, Sandra! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
It was a good experience looking at all…
It was a good experience looking at all the options in furniture. Chris was most helpful in pointing out the different types of furniture and providing helpful suggestions.
28 augustus 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Dear Martha,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed exploring our furniture options and that Chris was able to assist you effectively. We strive to provide excellent customer service and it's wonderful to know that Chris's suggestions were helpful to you. We look forward to welcoming you back to our store in the future.
Best regards,
The Raymour & Flanigan Team
Antwoord van Raymour & Flanigan - Phillipsburg
Hi Doug,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service. If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Wonderful experience
Greeted at door, Aneeqa took time yo show us furniture we said we were interested in. She made us aware of items on sale and answered all our questions. Wonderful experience!
12 augustus 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Hi Kathryn,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Aneeqa provided you with excellent service and helped you find the furniture you were interested in. It's great to know she was able to answer all your questions and make you aware of our sale items. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Team
I ❤️Robyn
While the store is massive, Robyn (sp?) expertly guided us through to find the pieces that best matched what we were looking for. I greatly appreciated feeling supported and not pressured, and that she took the time to explain the better fabric textures for cat owners like me and to bring a fabric sample to various parts of the store so I could see how it looked it different lights and against different colors/tones. The store was immaculate and we appreciated the available restroom.
11 augustus 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Dear F.P.M.,
Thank you so much for your wonderful review! We're thrilled to hear that Robyn provided you with such a positive and supportive shopping experience. It's great to know that her expertise and attention to detail helped you find the perfect pieces for your home. We take pride in maintaining a clean and welcoming environment, and we're glad you appreciated the amenities we offer. Your feedback is truly valued, and we hope to see you again soon!
Best regards,
The Raymour & Flanigan Team
Our salesperson was very professional
Our salesperson was very professional, knowledgeable and respectful of our needs.
10 augustus 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Dear P.,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to meet your expectations with professionalism, knowledge, and respect for your needs. Your satisfaction is our top priority, and it's wonderful to know that we succeeded in providing you with excellent service. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Pour salesperson went above and beyond…
Pour salesperson went above and beyond to match a carpet selection to our previously purchased R&F chairs and some other colors from samples she showed us. She also arranged for free delivery, making our purchase within our budget. She was also very pleasant, and the kind of salesperson we like to deal with!
7 augustus 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Dear John,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our salesperson was able to assist you in finding the perfect carpet to match your previously purchased chairs and other color samples. It's great to know that her efforts to arrange free delivery helped keep your purchase within budget. We're also delighted to hear that you found her pleasant and enjoyable to work with. Your satisfaction is our top priority, and we appreciate your kind words and the 5-star rating.
We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
One step above
Every time I shop here, the associates are incredible to work with. They don’t pester or bother you, but they are attentive and knowledgeable. Always around to assist you. Great company to purchase furniture from.
3 augustus 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Dear Manny,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our associates have consistently provided you with attentive and knowledgeable service without being intrusive. It's wonderful to know that you find our store a great place to purchase furniture. We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
The Raymour & Flanigan Team
We were taken care of right away
We were taken care of right away. Salesman was knowledgeable and helped us find exactly what we wanted.
28 juli 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Dear Susan,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team and that our salesman was able to assist you in finding exactly what you were looking for. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Elaine was great
Elaine was great. Just the right amount of attention! No pressure, time and room to decide!
23 juli 2024
Antwoord van Raymour & Flanigan - Phillipsburg
Hi Alyce,
Thank you so much for your wonderful review! We're thrilled to hear that Elaine provided you with the perfect balance of attention and space to make your decision. We strive to create a comfortable and pressure-free shopping experience for all our customers. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
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