Raymour & Flanigan - West Hartford Reviews 

The gentleman that took my order was very attentive and follow up with a call. I call that excellent service! He was truly one of the best customer service persons I have ever encounter. Thank you!

Bob provided top service again for us. He goes beyond expectations

The very best experience with Hannah!! She made me feel so special and the time she took to explain the products is just amazing!!

Mr Cruz and Anna were courteous and helpful

I have been a satisfied Raymour and Flanigan customer for many years. The quality of furniture, reasonable prices and outstanding service keeps me coming back for myself and my family year after year.

Salesman Pedro Cruz was a pleasure to deal with. Now I’m waiting to see if Raymour and Flanagan comes through and makes good in the promised delivery date.....

Remy was terrific! She listened to my needs and showed me several options which helped me make the best decision for me. I hope you share this with her!

My wife and I have been looking for counter stools for a kitchen island for months. We purchased and returned more than I can count, that’s did not meet our comfort or style expectations. When we stopped at the Hartford store see Dwight, our sale person, we found a floor model that we thought would work, but we’re anxious to purchase it as it did not have a return policy.

When discussing with Dwight he work out with the store manager the ability for us to take a stool home to see it in our kitchen as long as we returned it later that day.

I am happy to report that we purchased 5 stools and are looking forward to having them in our home later in the week.

Much appreciated that the R&F team allowed the extra step to see the stools in our home!

Thank you

Tony and Sue

My visit to the store was good. The staff was very helpful, polite and very patient.

Randy went above and beyond. I will definitely recommend him to others as well as use him again! He was very knowledgeable and kept it real. We also had a lot of laughs. Great job, Randy!!

THANK YOU FOR YOUR SERVICE IT WAS VERY PLEASUREABLE I WAS EXTREMELY PLEASE WITH THE HELP I RECIEVED TO GET THE RIGHT FURNITURE. I WILK BE DOINGVBUSINESS WITH YOU AGAIN

Excellent experience. Mr. Jackson was very helpful. I referred several people to him. Excellent customer service!!!

Love the fact they dont latch themselves on you as you walk through the door.Never understood that tactic.They did everything right..Salesman very helpful .great experience.

The sales person knew all the features of what I was looking at as well as the benefits of the 5 year service contract.

I love the chair and their delivery service. I had a surgery and was on need to have the chair as soon as I can. R&F was only place that helped us.

When we arrived we were greeted warmly. Our sales ladies asked us many questions to help us narrow down our style and what we wanted. As the process continued, we’re assisted when needed (in terms of choosing our mattress), but left alone to make our selection as best as possible. However, they were never too far in case we had questions. We never felt either were ‘pushy’ and just trying to make a sale. They cared genuinely about what we wanted and helped get the best mattress and bed to fit us. Thank you Kathy and Catherine

Very pleasant sales person and knowledgeable and helpful in my purchases.