Frank at the Raymour & Flanigan Outlet in Yonkers was outstanding! He was kind, attentive, and informative, which made the entire experience so positive. I really dislike pushy salespeople, but Frank... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Previous experience with RF. Earlier this year purchased a bed, mattress and sofa bed from RF on central ave. Pleasant experience each time. At the outlet the salesperson Ronald I requested was off. L... Toon meer
Bedrijf heeft geantwoord
The Furniture Consultant was very patient and helpful with me while I was looking around and deciding what to purchase. She, in no way, pressured me to make my purchase. She clearly explained all pay... Toon meer
Bedrijf heeft geantwoord
My wife and I placed an order recently for a bedroom set. Order # 03035YULHQZ We are/were loyal customers! The bed frame is coming apart and we contacted the sales person Ronald Medina and he... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Kindermeubelwinkel
- Woonwinkel
- Binnenhuisarchitect
- Matrassenwinkel
Geschreven door het bedrijf
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contactgegevens
1000 Central Park Ave, 10704, Yonkers, NY, Verenigde Staten
- 9142263209
4,6
Uitstekend
131 reviews
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Easy to use website
Easy to use website. Good amount and variety of photos, including a photo with measurements which is much more helpful than just listing them. Ordering was very simple and straightforward.
5 december 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Hi Cheryl,
Thank you so much for your wonderful review! We're delighted to hear that you found our website easy to use and appreciated the variety of photos and measurements provided. It's great to know that your ordering experience was simple and straightforward. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Absolute worst liars.
If I had the choice I would have cancelled my order. I was promised next day delivery when I ordered online. I called and checked to see if it was coming, and next day was confirmed. The following day, after I had cleared my schedule, I was told it would not arrive for 3 more days. Completely unacceptable. I will never do business with your company again. The only reason I bought was because I was given next day delivery. Horrible.
26 november 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Hi Lorenzo,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the delay in your delivery. We understand how important timely delivery is, especially when you've adjusted your schedule to accommodate it. Your feedback is invaluable, and we will be reviewing our processes to ensure this doesn't happen in the future. We regret that we did not meet your expectations and hope you might reconsider giving us another chance in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
When ask security question by finance…
When ask security question by finance was not able to answer it as I had no idea who the person was they were asking me about. They said it was picked by the finance department, but the question had no relevance to my life.. subsequently, I had to go to a store and show my ID Which was out-of-the-way after which everything else was done?
19 november 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Hi Michael,
Thank you for taking the time to share your experience with us. We apologize for the inconvenience you faced with the security question during the finance process. We understand how frustrating it can be to deal with irrelevant questions and the extra trip to the store. Your feedback is valuable, and we will certainly look into this matter to improve our procedures. We're glad to hear that everything else went smoothly once you were at the store. If you have any further concerns or suggestions, please feel free to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Salespeople not pushy-great prices
I'm not a fan of salespeople. We walked into R&F and I thought here we go. A salesperson came up to us, I said we were just looking. Then we were trying to decide on two couches and the sales Manager helped us. He wasn't pushy. We ended up leaving undecided. I could have ordered it online when my mom decided which one she wanted, but I called (Ronald Medina) to place the order over the phone. The phone system was the worst experience. I tried calling several times, it went right to the greeting and I was left on hold. After several attempts I decided to call the following day. Same thing happened the first time. Then I called back, someone put me on hold right away, after a few minutes they answered. I wanted Ronald to know that we were ordering it because he wasn't pushy, and he was very helpful. The prices are really good at this location. Highly recommend it!
Delivery experience. Raul and his partner were polite, respectful and professional. Every company needs people like them. I will be a continuous customer. Thank you again
8 november 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Dear Customer,
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our sales manager, Ronald Medina, to be helpful and not pushy. It's great to know that his approach made a positive impact on your decision.
We apologize for the inconvenience you experienced with our phone system. Your feedback is valuable, and we will certainly look into this issue to improve our service. We're glad that despite this, you were able to place your order and found our prices to be satisfactory.
Thank you for your recommendation and for choosing Raymour & Flanigan. We look forward to serving you again in the future.
Best regards,
Cristina B.
Antwoord van Raymour & Flanigan - Yonkers Outlet
Hi Teresa,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a wonderful experience and found our team knowledgeable. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
The website is easy to navigate
The website is easy to navigate, and I found what I needed, in my price range, very quickly. And I can't believe my new chair will be here in just a few days.
I will be visiting this site again.
27 oktober 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Dear Customer,
Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that you were able to find what you needed quickly and within your budget. It's great to know that your new chair will be arriving soon, and we hope it exceeds your expectations. We look forward to your next visit to our site!
Best regards,
The Raymour & Flanigan Team
Very disappointed
Very disappointed. They have the worst customer service when it comes to return. I will Never buy from Raymour and Flanigan again. Overly priced items and furniture. They act nice just to steal your money and they don't cooperate if you are not satisfied after receiving the item!!!
11 oktober 2024
Review zonder uitnodiging
Antwoord van Raymour & Flanigan - Yonkers Outlet
¡Hola Angelica!
Muchas gracias por tomarte el tiempo de dejarnos tu reseña. Nos alegra saber que tuviste una experiencia excelente y que pudimos ayudarte. Esperamos verte de nuevo pronto en Raymour & Flanigan Furniture and Mattress Outlet.
¡Que tengas un excelente día!
Saludos,
El equipo de Raymour & Flanigan
Extremely helpful and quick.
29 september 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Hi Gene,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you found our service both helpful and efficient. We look forward to assisting you again in the future.
Best regards,
The Raymour & Flanigan Team
Will Cortez was pleasant and helpful…
Will Cortez was pleasant and helpful while giving me my Tim to look around.
1 oktober 2024
Carl was a great help and very knowledgeable!!
The salesperson Carl was awesome, he was very knowledgeable and a pleasure to deal with !
30 september 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Thank you so much for your review, Patrick! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Very good customer service
Very good customer service, Will the salesman was very professional, patient and honest. I definitely recommend him to everyone!
28 september 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Hello Ana Lukaj Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Antwoord van Raymour & Flanigan - Yonkers Outlet
Dear Lorena,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed our customer service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Great Customer Service from the First Moment
Knowledgeable, helpful team, great selection and high quality, well-priced furniture. We found exactly what we were looking for and the experience was pleasant and professional in every way.
2 september 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Dear Susan,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to assist you effectively and that you found exactly what you were looking for. It's wonderful to know that you appreciated our selection, quality, and pricing. We strive to provide a pleasant and professional shopping experience for all our customers, and your kind words affirm that we are on the right track. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Wil was excellent!
29 augustus 2024
Review zonder uitnodiging
Antwoord van Raymour & Flanigan - Yonkers Outlet
Hi Lauri,
Thank you so much for your wonderful review! We're thrilled to hear that Wil provided you with excellent service. We strive to ensure every customer has a great experience, and it's fantastic to know that Wil met your expectations. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Wil was excellent!
30 augustus 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Dear Nelia,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Great experience
The salesman, Carl was awesome. He was not pushy and he was very helpful. One of the friendliest people I've ever met. I wish all my customer service dealings were with someone like Carl!!! GREAT experience at the Yonkers Outlet. I'll definitely go back again for my next purchase.
19 augustus 2024
Antwoord van Raymour & Flanigan - Yonkers Outlet
Dear Cathy,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Carl provided you with such exceptional service. It's always our goal to ensure our customers feel comfortable and well-assisted, and it sounds like Carl hit the mark perfectly. Your kind words about his friendliness and helpfulness mean a lot to us. We're delighted to know that you had a great experience at our Yonkers Outlet and that you plan to return for your next purchase. We look forward to welcoming you back soon!
Best regards,
The Raymour & Flanigan Team
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